Rated 5 out of 5 by Chat Still one of my favorite hotels.
I have never been disappointed staying at an aloft
hotel and this time was no exception. What I like best with this brand is the ultra contemporary clean simple
decor. No ugly, frilly, furniture and other junk.
July 19, 2014
Rated 4 out of 5 by dallen urban experience
location close to airport and a good value.
close to many places to eat, if you care.
rooms very relaxing.
July 12, 2014
Rated 5 out of 5 by Esme011 Exception Service to correct my error
Two Alofts in the area and, of course, I booked the wrong one. Staff was EXCEPTIONAL at getting me checked into correct location and giving me the 800 line for the 3rd Party service I originally used to book so I could get the billing corrected. When I stopped by the desk later that made sure to ask if I had gotten everything corrected..GREAT SERVICE AND CUSTOMER CARE
June 26, 2014
Rated 4 out of 5 by gwinga1 aLoft in Jacksonville
Great place to stay, very modern. Staff very friendly. Only downer is that the cooling system in the room is extreamly noisy. The fan only would run on high
July 11, 2014
Rated 3 out of 5 by Momof2inTPA Needs some work...
The concept for Aloft is fantastic. It's fun and trendy and it apparent that there was a great deal of thought put into making this hotel different from the competition. The positives of this hotel are that it is close to shopping and restaurants and to the airport. The lobby was clean and bright. The staff was helpful. Our issue was with the room. The clock was broken, the safe was broken and there was a piece of the shower door that was broken at the bottom that looked jagged. The soap dispenser in the shower was broken and dirty. It all made for an uncomfortable stay. Upon checkout we reported the broken shower door, broken clock, broken safe, etc. and the staff member immediately called maintenance. It was clear they were concerned and going to go have it fixed. We weren't expecting a full service hotel, but are concerned with the maintenance issues.
July 7, 2014
Rated 5 out of 5 by MCDANI21 FUN HOTEL
This hotel is a clean, and fun hotel. It is family friendly.
June 30, 2014
Rated 5 out of 5 by FrankB Great customer service, great hotel
People who work at this hotel make the location and experience better than it is. Always friendly, rooms always clean. Wish AC was central rather than an old style wall unit. But other than that its a great place to stay. Dogs stay free, no questions asked :-)
May 11, 2013
Rated 4 out of 5 by LizNGANovaScotia Excellent Service!
From the moment we walked in the front door we felt welcome. Even the bit of 'sass' we got from the girl at the front desk made it feel like home. A bit of joking and fun after a long day was very welcome.
This was my 1st time in ALoft and I'll definitely come back. I'm not used to the pay as you go for the food items but then this is a more economical hotel than I normally stay at. I was pleasantly surprised by drink selection at the bar and the lobby decor was very nice, tidy, clean and inviting. It was a great place to relax with a drink in hand.
June 13, 2014