Rated 5 out of 5 by NeimanKid04 The Hotel was amazing, the Staff made it perfect!
First off, I love this hotel. Its super young, fun, fresh, and trendy. Everything is located with in 5 miles of the hotel! They even have van service too! The entrance is very nice and the inside is very welcoming! The rooms are very nice too! Super trendy and very comfortable. The staff is amazing! Cynthia was very nice, energetic, and very knowledgeable of the area. We needed extra towels during our stay. We called for some towels. We put a do not disturb sign on the door and the lady called us asking if it was ok to deliver. Her name was Laura and she was absolutely AMAZING. I will be returning because the staff had such excellent customer service!
February 25, 2013
Rated 4 out of 5 by Ocean101 Everything you'd expect from an Aloft Hotel.
I was quickly checked-in by Allen. I got one of the corner loft, away from the lobby. Though on the first floor, it was amazingly quiet. The room was clean and tidy, the staff welcoming. The bed was comfortable. The only thing that was somewhat annoying was the heating/ac unit. The unit is quite loud and woke me up several times during the night.
March 20, 2012
Rated 1 out of 5 by CRBY NOT A FAMILY HOTEL, COLLEGE DORMS MORE LIKE IT!!
First we arrived in the late hours and check in was simple, but while checking in an officer arrived because he received a 911 call. The front desk offerred no help or concern. He tells the officer we don't have the kind of switchboard that directs us to the location of the emergency.. SO don't expect help if you ever need it in this hotel or anyone to care.. 2nd night we arrived to our room after 11pm to find an after pool hours party with people urinating on the side of the building with in the pool area.. vomit in the hallway. requested accomidations for an extra blanket and pillow, we were not accomidated.
August 3, 2012
Rated 3 out of 5 by Anna67 Good "basic" hotel
Nice hotel. There is no restaurant, as this is not a full service hotel. But there is a bar that offers some food and there are some packaged foods in the lobby, too. Also, there are some restaurants within walking distance from the hotel. The staff was very nice and helpful, too. The bed was comfortable. Only one complaint about the room: there is no dresser or any drawers to unpack your folded clothes.
February 6, 2012
Rated 5 out of 5 by NYYanks527 Cool place to stay!
Certainly wasn't expecting the "W" here, so all-in-all I felt like I received great value. It's clean, hip and the service was excellent. Had my wife and daughter so we appreciated the kid friendly air mattress and ammenities. Used the bar and enjoyed the morning coffee and hot chocolate.
January 29, 2013
Rated 5 out of 5 by MikeHodge Excellent hotel with very cool ambiance and furniture
This Aloft property is the cleanest hotel I have stayed at in the inland empire. The rooms are very modern and spacious with an extraordinary staff. We were WOWED here and will return. The rates are also amazing.
December 29, 2011
Rated 4 out of 5 by SCG67 My choice for where to stay in the IE
I like this hotel, however it does need some minor tweeking to make it really good. The staff has always been friendly and accomodating from the front desk to the maids cleaning the rooms. However, the bedding is poor - comforters are down filled, but they have been washed so many times the feathers have clumped inside the comforter and it leaves a lumpy cover that doesn't insulate well. I now ask for an extra comforter when I stay in order to get past this. In the room, the small refrigerators do not cool well and it would be nice to have a small microwave to reheat things like coffee or something brought up to the room. The TV remotes also tended to work poorly - seems like every room I have stayed at had the same problem. Not sure if it's because the batteries are going dead or if it's because they are an aftermarket control. Overall cleanliness of the rooms is pretty good though some of the rooms have carpet that look like they could use a cleaning - though they are not as bad as I have seen other places. In the hallways, especially off the elevator the carpet needs to be restreached so it looks good - its better presentation. Another issue I saw was the pool area seating - the large lounger is literally falling apart from what looked like overuse and sun damage - it should be replaced and more chaise lounges should be provided.
I will continue to stay here on my visits to the area since the price, overall hotel, rooms, staff and location are pretty darn good.
April 11, 2013
Rated 5 out of 5 by PureGlamTV All you need
Perfect offer for a stopover - friendly staff, great location, enough parking spots outside, restaurants in the neighborhood, all you need on your room.
Internet connection a little bit slow during my stay - but staff already excuses during checkin for problems with the internet.
Will come back soon.
October 25, 2012