Rated 3 out of 5 by Nrt90 Needs a little tlc
Over all great hotel but needs a bit of tlc. First off my room cleanliness was not very good at all. The window was very dusty and I found a little bit of blood in the bottom of my blanket (it wasn't mine). Next they don't validate parking what a bummer. However the hotel is unique and has great views of the city. Very neat modern yet retro feel.
January 9, 2014
Rated 4 out of 5 by droccio Overall Good
Zero SPG recognition
Club atmosphere at night didn't really bother us as we were on 5th flloor, but after a certain hour they do treat hotel guests the same as random bar patrons
Check-in Kiosk did not work for room check in or flight boarding pass printing
September 12, 2012
Rated 4 out of 5 by ozzie Close to Guthrie Theatre
Whilst the room was rather small and the internet access was non-existent, staff heeded our request for internet access and moved us to a room with wifi and followed up on our report on problems with their telecommunications.
The hotel was a 15min walk from the City Centre and adjacent the spectacular Guthrie Theatre and interesting historical features,
December 28, 2012
Rated 4 out of 5 by kykid4 Amazing Front Desk
I want to echo other reviws in sharing how freindly and customer service oreinted the front desk staff were. Truly among the best I have encounterd. They went out of their way to meet our needs. Brian was exceptional!
Very positive stay.
The only area of needed improvement was the room was not attended to with clean towels until 5pm and we had to call.
June 21, 2012
Rated 4 out of 5 by FootballFan13 Minneapolis Aloft stay
Room was great. Very comfortable. Shower could have had better water pressure though. It would also have been nice if the hotel had some parking places for guest so we did not have to use a public parking garage. Also would have been nice to have a continental breakfast inclulded with the stay.
The staff were also very nice and accomodating.
November 11, 2013
Rated 3 out of 5 by MarcyJune Disappointed
When I called in to talk about a reservation I mentioned that I was concerned because there was sickness in the family and I wasn't sure about the taking night two. The person told me I better take it because it was the last room available. When I arrived I found out it was 40 percent filled. I don't like being lied to. Marcy Bonnema
January 20, 2014
Rated 4 out of 5 by 111111 great experience
Everything went well, staff was great!
May 26, 2014
Rated 5 out of 5 by Walhalla Very Nice
I stayed at the Aloft while attending the "bush connect" Conference, and for the Aloft to be very nice and would stay again.
May 15, 2014
Rated 5 out of 5 by Jerkath Great Location and Accomodating staff
We stayed just 1 night but will certainly be back soon.
The location to our event was perfect and just a short shuttle ride across the River. The staff was great in answering our questions and especially the Bar person who gave us great information on the surrounding area and things to do.
March 23, 2014
Rated 5 out of 5 by Lyn46 Lila loves ALoft
My ten year old granddaughter loved the design of the room, the cozy beds, and the food & beverage bar. This place rocks!
May 15, 2014
Rated 5 out of 5 by Anastasia Amazing Front Desk
The professionalism and demeanor of this hotel's front desk staff is on par with the best hotels I've stayed in. I was very impressed with the courteous front desk staff, especially Sean. He gave us great restaurant suggestions and was very helpful. We would stay here again as the location can not be beat and the staff was terrific!
May 24, 2012
Rated 5 out of 5 by 20Annie08 Definitely now on our list of places to go to again
We were very comfortable at the Aloft in Minneapolis and loved the location. Now that we know it is dog friendly in a very real sense, we will certainly return. No PBS station on the television was our only disappointment and a major one. They only had the one with MN produced programming, which was good, but we missed Masterpiece!
October 1, 2013
Rated 5 out of 5 by kmbe groovy guthrie
Excellent hotel. Bartender excellent
May 23, 2014
Rated 3 out of 5 by Ed513520518 Aloft Stay
This hotel is great. Staff, price, room, etc. However, there was no hot water in my shower on one morning during my lsat stay. That's a basic that needs to be covered when you travel. I was really disappointed. I hope there are no further issues like that, or I will need to find a different optino.
March 8, 2014
Rated 5 out of 5 by Dannic8807 Couple From Edmonton
Very cool eclectic accommodations -exactly the kind of uniqueness one seeks on a vacation. As I get older the less I'm into big box, generic, homogenous, Walmart establishments and the Aloft Hotel in Minneapolis is the farthest thing from that. Very enjoyable stay.
April 4, 2014
Rated 5 out of 5 by Susan Excellent Hotel
This hotel is a gem. It is immaculate; the staff are extremely helpful; the amenities and layout of the room are 21st century in the best sense. There is no charge for wifi; the room has a fridge; the shower has power; the towels are plush. The hotel is about .2 mile from the light rail. I would LOVE to stay there again.
May 28, 2013
Rated 5 out of 5 by Johnson2013 Amazing Experience
Spent the pride weekend with your hotel and we had an amazing time. The service level at this property surpasses the service at 4-5 Diamond properties. From the friendly reception to the awesome bar staff Krista and the young man bringing out the food. This made for a great stay for my friends and I. Will return soon!
July 2, 2013
Rated 5 out of 5 by rpjwhatajourney A Wonderful Introduction To Minneapolis
We visited Aloft Minneapolis with a special rate through the Guthrie Theatre. We thoroughly enjoyed our stay at the Aloft. Terrific location. Very helpful and friendly staff. Very comfortable beds. The hotel surroundings were quiet and very safe.
We will definitely stay at the Aloft for return trips to Minneapolis.
August 21, 2012
Rated 4 out of 5 by Bob1246 May 4th stay
The windows facing Washington Ave. were too thin. Listened to traffic all night. Heard all the noise in the hallway too. The $50 retainer fee on my credit card was silly. Charging $9 for a breakfast sandwich!! Really!! Nickel diming customers does not create loyalty. Charge appropriate room rates and give the perks.
May 5, 2013
Rated 1 out of 5 by Pete40 Bad Experience
I was charged for not only my room, but someone else's room. The error was not taken serisouly on their end, nor was it handled in a timely manner. The main area of the hotel is where everything is and it's loud since the bar and DJ is open up to the reception area so you can't even hear the front desk that well.
November 7, 2012
Rated 1 out of 5 by AddAyla Halloween
I stayed on Halloween Night and rented two rooms,
My room had not been cleaned, the TV didn't work, and the thermostat or the heater didn't work in the other room. The 2nd room never got above 63 degrees. Maybe it was just bad luck, but I won't be back. The only good experience is the staff was very friendly.
November 4, 2013
Rated 5 out of 5 by Judy32 Terrific Location!!
Terrific location for anyone looking to stay in downtown Minneapolis. Easy access to light rail to/from MSP. Across the street from Guthrie Theater, Mill City Museum, Stone Arch Bridge, and many resturant choices. The staff was very nice and informative. Clean rooms as well as common areas (pool, gym, bar)
September 6, 2012
Rated 5 out of 5 by Todd21 Look, feel and Customer Service
Love the look feel and the level of Customer Service was amazing.
May 13, 2014
Rated 5 out of 5 by Dc71 Hotel is close to downtown attractions
Hotel shuttle services makes this hotel great to near by restaurants
May 12, 2014
Rated 4 out of 5 by Whalsand Exceptional
Great location. 'Shuttle" service a real bonus. All staff were friendly and helpful . Rooms clean and well designed . Only problem: heater in room was hard to control . to get the room at a comfortable 70, thermostat needed to be set at near 80 and then turned off manually . Goofy.
November 25, 2013
Rated 2 out of 5 by Agent33 Small hotel
The website was deceiving- hotel is much smaller than I thought. Room located on busy street- lots of noise and the heating/cooling unit was very loud- only two fan speeds off or high. Most staff were very pleasant, the shuttle driver was not.
March 3, 2014
Rated 5 out of 5 by Honzees15 Great location, great service
We drove from Wisconsin in bad weather and was greeted with a great arrival! The shuttle was made available to us to get to a birthday party we were attending! We didnt spend a lot of time there but the time we did we enjoyed!
March 8, 2014
Rated 4 out of 5 by Mark101 Nice stay.
Nice, quiet, and comfortable room. Close to University of Minnesota. Bike rentals just outside the hotel.
April 24, 2014
Rated 5 out of 5 by MedCity Aloft location is terrific
We like to attend the theatre; the location couldn't be better. We stayed two consecutive weekends and plan to stay again when we are in Minneapolis. We discovered the Aloft shuttle this time and that was a great help in parking once and getting around the city.
August 28, 2012
Rated 4 out of 5 by KPsingh one unconvetional set up, a fine art
We stayed in aloft for the first time. We were impressed the way they planned the whole set up. It has very unusual features that you wont find in any traditional hotel. Try it you will fall in love the way the have utilized the space. A modern art.
July 29, 2013