Rated 4 out of 5 by Bill4LA Terrific Hotel
Really enjoyed this hotel and have returned to it over and over again. I like where it is located and think that the staff is professional and very accommodating.
Would like to receive my receipts. I was there twice in just a short span of days and never received my receipts via email. Please send. These are minor issues since I liked all other aspects of the hotel.
May 5, 2013
Rated 3 out of 5 by Nrt90 Needs a little tlc
Over all great hotel but needs a bit of tlc. First off my room cleanliness was not very good at all. The window was very dusty and I found a little bit of blood in the bottom of my blanket (it wasn't mine). Next they don't validate parking what a bummer. However the hotel is unique and has great views of the city. Very neat modern yet retro feel.
January 9, 2014
Rated 3 out of 5 by MarcyJune Disappointed
When I called in to talk about a reservation I mentioned that I was concerned because there was sickness in the family and I wasn't sure about the taking night two. The person told me I better take it because it was the last room available. When I arrived I found out it was 40 percent filled. I don't like being lied to. Marcy Bonnema
January 20, 2014
Rated 4 out of 5 by ozzie Close to Guthrie Theatre
Whilst the room was rather small and the internet access was non-existent, staff heeded our request for internet access and moved us to a room with wifi and followed up on our report on problems with their telecommunications.
The hotel was a 15min walk from the City Centre and adjacent the spectacular Guthrie Theatre and interesting historical features,
December 28, 2012
Rated 4 out of 5 by droccio Overall Good
Zero SPG recognition
Club atmosphere at night didn't really bother us as we were on 5th flloor, but after a certain hour they do treat hotel guests the same as random bar patrons
Check-in Kiosk did not work for room check in or flight boarding pass printing
September 12, 2012
Rated 4 out of 5 by kykid4 Amazing Front Desk
I want to echo other reviws in sharing how freindly and customer service oreinted the front desk staff were. Truly among the best I have encounterd. They went out of their way to meet our needs. Brian was exceptional!
Very positive stay.
The only area of needed improvement was the room was not attended to with clean towels until 5pm and we had to call.
June 21, 2012
Rated 4 out of 5 by FootballFan13 Minneapolis Aloft stay
Room was great. Very comfortable. Shower could have had better water pressure though. It would also have been nice if the hotel had some parking places for guest so we did not have to use a public parking garage. Also would have been nice to have a continental breakfast inclulded with the stay.
The staff were also very nice and accomodating.
November 11, 2013
Rated 4 out of 5 by kmichele7 Check out process put a damper on my stay
I enjoyed my stay. Happy Hour Staff and bartender were very pleasant.
April 11, 2014
Rated 5 out of 5 by 20Annie08 Definitely now on our list of places to go to again
We were very comfortable at the Aloft in Minneapolis and loved the location. Now that we know it is dog friendly in a very real sense, we will certainly return. No PBS station on the television was our only disappointment and a major one. They only had the one with MN produced programming, which was good, but we missed Masterpiece!
October 1, 2013
Rated 5 out of 5 by Anastasia Amazing Front Desk
The professionalism and demeanor of this hotel's front desk staff is on par with the best hotels I've stayed in. I was very impressed with the courteous front desk staff, especially Sean. He gave us great restaurant suggestions and was very helpful. We would stay here again as the location can not be beat and the staff was terrific!
May 24, 2012
Rated 2 out of 5 by Agent33 Small hotel
The website was deceiving- hotel is much smaller than I thought. Room located on busy street- lots of noise and the heating/cooling unit was very loud- only two fan speeds off or high. Most staff were very pleasant, the shuttle driver was not.
March 3, 2014
Rated 5 out of 5 by Honzees15 Great location, great service
We drove from Wisconsin in bad weather and was greeted with a great arrival! The shuttle was made available to us to get to a birthday party we were attending! We didnt spend a lot of time there but the time we did we enjoyed!
March 8, 2014
Rated 5 out of 5 by Susan Excellent Hotel
This hotel is a gem. It is immaculate; the staff are extremely helpful; the amenities and layout of the room are 21st century in the best sense. There is no charge for wifi; the room has a fridge; the shower has power; the towels are plush. The hotel is about .2 mile from the light rail. I would LOVE to stay there again.
May 28, 2013
Rated 5 out of 5 by Johnson2013 Amazing Experience
Spent the pride weekend with your hotel and we had an amazing time. The service level at this property surpasses the service at 4-5 Diamond properties. From the friendly reception to the awesome bar staff Krista and the young man bringing out the food. This made for a great stay for my friends and I. Will return soon!
July 2, 2013
Rated 4 out of 5 by Bob1246 May 4th stay
The windows facing Washington Ave. were too thin. Listened to traffic all night. Heard all the noise in the hallway too. The $50 retainer fee on my credit card was silly. Charging $9 for a breakfast sandwich!! Really!! Nickel diming customers does not create loyalty. Charge appropriate room rates and give the perks.
May 5, 2013
Rated 5 out of 5 by rpjwhatajourney A Wonderful Introduction To Minneapolis
We visited Aloft Minneapolis with a special rate through the Guthrie Theatre. We thoroughly enjoyed our stay at the Aloft. Terrific location. Very helpful and friendly staff. Very comfortable beds. The hotel surroundings were quiet and very safe.
We will definitely stay at the Aloft for return trips to Minneapolis.
August 21, 2012
Rated 1 out of 5 by AddAyla Halloween
I stayed on Halloween Night and rented two rooms,
My room had not been cleaned, the TV didn't work, and the thermostat or the heater didn't work in the other room. The 2nd room never got above 63 degrees. Maybe it was just bad luck, but I won't be back. The only good experience is the staff was very friendly.
November 4, 2013
Rated 1 out of 5 by Pete40 Bad Experience
I was charged for not only my room, but someone else's room. The error was not taken serisouly on their end, nor was it handled in a timely manner. The main area of the hotel is where everything is and it's loud since the bar and DJ is open up to the reception area so you can't even hear the front desk that well.
November 7, 2012
Rated 5 out of 5 by Judy32 Terrific Location!!
Terrific location for anyone looking to stay in downtown Minneapolis. Easy access to light rail to/from MSP. Across the street from Guthrie Theater, Mill City Museum, Stone Arch Bridge, and many resturant choices. The staff was very nice and informative. Clean rooms as well as common areas (pool, gym, bar)
September 6, 2012
Rated 4 out of 5 by Whalsand Exceptional
Great location. 'Shuttle" service a real bonus. All staff were friendly and helpful . Rooms clean and well designed . Only problem: heater in room was hard to control . to get the room at a comfortable 70, thermostat needed to be set at near 80 and then turned off manually . Goofy.
November 25, 2013
Rated 4 out of 5 by Briarped Cold Water Trumps All The Good Stuff
An errant hot water heater meant a cold shower in Minneapolis on a day where the high reached 15 degrees. The GM had a note up that evening apologizing and explaining the situation.
March 6, 2014
Rated 5 out of 5 by MedCity Aloft location is terrific
We like to attend the theatre; the location couldn't be better. We stayed two consecutive weekends and plan to stay again when we are in Minneapolis. We discovered the Aloft shuttle this time and that was a great help in parking once and getting around the city.
August 28, 2012
Rated 4 out of 5 by KPsingh one unconvetional set up, a fine art
We stayed in aloft for the first time. We were impressed the way they planned the whole set up. It has very unusual features that you wont find in any traditional hotel. Try it you will fall in love the way the have utilized the space. A modern art.
July 29, 2013
Rated 5 out of 5 by Kimber Thank you
You have the most amazing staff that always makes me feel welcome. This is the perfect hotel when friends and family come to town and you need a place in the heart of the city. Great energetic vibe and always a fun place to be.
January 28, 2013
Rated 5 out of 5 by SAMIAM Awesome!
Aloft was Awesome! From the moment you walk in - it's hip AND comfortable. Not cold - but warm and welcoming. The location was great and the staff fantastic. We loved our stay so much - we stayed an extra night!
February 12, 2013
Rated 5 out of 5 by Reindeer12 A blast!
After the football game my friend and I put on blow-up reindeer costumes. Aloft guests in the lounge asked to have their picture taken with us - adults and children. Aloft allowed us to bring in a little Christmas cheer!
December 13, 2012
Rated 4 out of 5 by MarkTexNYC No fuss, affordable property
Like all Alofts, this place is no fuss. If you want to be in-and-out and aren't looking for full service (room service, event services, etc) ...and you're on a budget, this might be your place. If you also insist on being showered with Platinum love, this probably isn't your place.
- Excellent service and super friendly staff willing to go the extra mile
- Great location in Minneapolis. By some great restaurants and they have a shuttle that will take you within a reasonable distance.
- Parking not too terribly much, but some issues with the payment machines (Hotel does not own)
- Like the other Alofts, not too impressed with all the pre-packaged foods (and they're not cheap)
- The bartender during our three nights was quite an unhappy individual and it showed (she was quite rude and off-putting)
- Great Bliss toiletries and awesome walk-in showers
- Be sure to stay on a higher floor so folks in buildings next door can't see you in your birthday suit.
- The desk and chair aren't as comfortable as I'd like for hours-upon-hours of laptop work.
Overall, super property and a great deal.
March 5, 2012
Rated 5 out of 5 by zambia08 great hotel
the location was great (also with egards rental bikes, th river, walking/ running trails) room were quiet, beakfast/ coffee was awesome, staf were courteous, understanding, very serve oriented
June 21, 2013
Rated 2 out of 5 by 1AvidTraveler Looks great, fell short
Front Desk Frank was great. The room was small but modern. Issues included cold air that blew into the room, even when the thermostat was set at 74 and 75 degrees F causing discomfort all evening and throughout the night. The temperature outside was sub-zero, and the relief was limited in the room. The smoke detector was no installed; wires were hanging from the wall. The bed was super-hard. After a poor night's sleep, there was no hot water for a shower in the morning. The pocket door that separated the toilet/shower area from the sink and living space had a large gap resulting in no privacy. During the cold shower, water created a large puddle outside the shower stall. There is no on-site, long-term parking available; must use ramp across the street, which is not so bad, except had to pay extra, because I happened to arrive during an event at the Guthrie Theatre. I was advised not to keep my vehicle in the parking space behind the hotel past 8 PM as the condos next door owned the parking spaces and Aloft was not responsible for any damage. When I asked the probability of damage, the desk personnel offered "no comment." To round out the stay, there were issues at check out. The location is good with easy access to freeways and dining options. Minneapolis is a great city.
March 5, 2014
Rated 4 out of 5 by wildkona Aloft is modern but feels cheap
I like the look of this place but I feel alot of things were done cheap, like out of an ikea ad.
The door on the bathroom wouldn't close all the way, the lighting in the room is dim.
January 29, 2013