Rated 4 out of 5 by Evelyn2 Would stay here again
Very contemporary hotel, I just wish the room had an iPhone/iPod dock which would have been perfect. Friendly front desk staff, clean rooms and the restaurant next door had great food. Booked two rooms and requested the 6th floor and was accommodated so that both rooms were next door to each other. The room had a mini fridge, microwave was avail in the lobby and the window shades completely blocked out the outside light for a good night rest. Great for a weekend stay.
November 30, 2014
Rated 2 out of 5 by myster3e Surprisingly not up to standards
I am a regular guest at Westin hotels. I thought I would give the Aloft a chance. I stayed with my son and discovered that Aloft didn't acknowledge that I was SPG Gold. Not a big deal, but interesting.
Our room was dirty and the bed request (two queens) was not acknowledged. We shared a King bed.
The next morning we went into the pool - so dirty. The shower grout was dirty, the floor had gum stuck to it.
Other than that, the bed was comfortable.
November 25, 2014
Rated 4 out of 5 by Bridesmomma 2 issues, but otherwise, a pleasant experience
The aloft hotel for the most part met or exceeded all of our expectations for our stay to celebrate our daughters wedding. 2 things that stand out are 1st, there was a disturbance out front of the hotel which caused some concern. 2nd, the champagne that was supposed to be for the bride and groom, was erroneously given to another couple in our party, which we later corrected ourselves. But other than these issues, we were satisfied
November 25, 2014
Rated 2 out of 5 by BOWD No Sleep
On the positive side, the mattress was bumpy, but firm. There were 2 sinks with a large countertop outside the toilet shower area. Lots of room for luggage storage. However, there were several problems. Two major problems were noise. There was a crying dog near our room. The crying lasted from 3pm at check-in till at least midnight and the hotel personnel did not even know what room the dog was located in, despite having received complaints before ours. Secondly, our room was located on the second floor above the lobby. There was loud music by the bar beneath us that lasted until 12 midnight . we were staying overnight at the hotel because we had an early brunch family occasion the next morning so that all this noise was not appreciated. Other room problems were the shower door without a full gasket that flooded the bathroom floor, no sink in the toilet area that had a pocket door requiring 2 hands to slide open (cleanliness?!!), and a heating system that was impossible to regulate to a comfortable temperature (set at 68 degrees we were parched with the dry heat circulating on every 5 minutes). Overall, I would say that this is a perfect hotel if you are under 35 and a party person that wants to spend minimal bucks . It is cheaply furnished and maintained (ceiling plaster peeling over bed). The purpose of a good night's sleep was not fulfilled for us.
November 24, 2014
Rated 5 out of 5 by JBRGE This hotel is very homey
Clean, uncluttered rooms. GREAT shower!! Lobby is perfect for gathering together. My stay was too short. It was my first stay at ALOFT but I will look for them in future travels
November 23, 2014
Rated 3 out of 5 by Ali2002 This hotel has some good features but needs improvement in their house keeping department.
The hotel was nice, conveniently located for our family wedding, but when our rooms were not cleaned and the garbage emptied, and dirty towels replaced you lost votes from our family. We shouldn't have needed to call and ask for clean towels on our last morning there.
November 18, 2014
Rated 1 out of 5 by auntb Bennett/Cerone Wedding
The elevator stopped with guest inside and hotel staff did not handle the situation. Finally the fire department was called by other wedding guest and got the elevator moving to get the guest out after approximately 2 hours. This is unacceptable.
November 18, 2014
Rated 1 out of 5 by fiji25 none
Room service was horrible. Was told i was going to get additional points on my card and the points were not added.
November 17, 2014