Rated 2 out of 5 by SomeguynamedMike Great design... poor execution
Stayed for one night. The hotel is comfortable and well appointed and should have been perfect my my quick sleepover and early flight out the next day. The parking is awkward (like much of Rosemont). When I checked in, I found that the phone did not work so I could not get a wake up call. Trotted down to the front desk and 20-30 minutes later, someone from engineering came in. He picked up the phone and punched the buttons over and over again for about 10-15 minutes, each time getting the same tone. He then turned to me and said he could not fix it.
The shower is a flat floor that would be fine if the floor were laid right (slanting to the drain). It wasn't and despite me trying to keep the water focused on the drain, half of the bathroom flooded with about an inch or two of water.
July 27, 2014
Rated 5 out of 5 great hotel
Only drawback was the lack of drawer space. Great location, even better staff
July 28, 2014
Rated 4 out of 5 by npwill2014 Great Stay Great Service
My husband and I stayed overnight at Aloft Chicago O'Hare on two separate nights prior to and right after an overseas trip. The staff was excellent! Very attentive, friendly and helpful. The room was fantastic with plenty of space and very comfortable. The entire hotel is trendy. We loved it! The only thing I would prefer is a small microwave for heating food purchased at nearby restaurants, an iron and a place to iron your clothing (if needed). Otherwise, we highly recommend this hotel.
July 25, 2014
Rated 1 out of 5 by sleeplessfromseattle2 Be aloof, stay away
Awful hotel. Toilet leaked even after the engineer "fixed it." One side of the hotel is flanked by large neon signs from the outlet mall that the blinds do not keep out at night. The Duvee was lumpy; it looked like a sheet was covering 6 dead rats on top of the bed. Staff refused requests to provide an alternate room and to replace the awful blanket. The hotel does not have a restaurant. The breakfast is either packaged food or reheated food that appears to have been previously rejected by Sky Chef. When I checked out, they asked about my stay. When I replied "not good" they simply gave me my bill like it happens all the time.
July 16, 2014
Rated 5 out of 5 by Cwalker356 Trendy and Affordable
I really enjoyed my stay at Alof. Trendy and affordable hotel and restaurants and great places within walking distance.
July 25, 2014
Rated 4 out of 5 by Miggz Good value, location
Excellent location for convention events. Wish there was more noise insulation from the freeway and flight path.
July 24, 2014
Rated 4 out of 5 by RAPL88 ..just the bathroom door
I loved my stay at the hotel. It was nice, clean and loved even the in room coffee. We did the movie bundle and we didn't get to watch the second movie but I was okay with it, the late check out made up for it. The only down fall, for myself and my boyfriend, was the bathroom door. It didn't close all the way, it was broken and off the rails. I would also say a few more normal pillows, two per person with the long tube ones, should come standard, just my thought. Minus those two little things I enjoyed my stay so much and if an aloft is a choice I will be sating there! Also, loved the 24/7 snack and food area and the breakfast was AMAZING!
July 7, 2014
Rated 1 out of 5 by Dafir1 The worst stay experience I've ever had
For starters the parking situation is the worst. After waiting for 10 minutes for a spot, a drunk guy comes in and just took my spot so I almost got into a fight. By the way it’s $20 a night for parking. The rooms are made to look trendy by they are using very cheap material. The room was extremely cold when we came in. The heater was blowing cold air. When I called the reception, they said to wait 30 more minutes and call again. After an hour of supporting the cold, it finally started working. At 4 am it started blowing cold air again. The receptionist could care less when I told her about my bad experience. Stay away from this hotel. Not family friendly.
February 17, 2013