Rated 5 out of 5 by JeffB123456 Great weekend get-away
I was able to book the hotel for a nearby convention & get-away. Pricing was fair and the lobby was quite nice. Staff were extremely friendly and attentive. The grab and go food options were terrific for those that don't want to go out to a restaurant. Parking in the ramp is just across the street with a skywalk connecting the two buildings. Rooms are compact, but comfortable. This was great for me to stay close to where I wanted at a reasonable price and good quality. Outlet mall across the street, and entertainment area nearby.
August 25, 2014
Rated 3 out of 5 by Floodedagain200 Poor recommendation
Checked in at 2am after challenging travel day. Was given option of 2 rooms...I asked which was best, was told the 4th floor room. It was a handicap outfitted room. The shower had a curtain and the entire floor was same level. I showered and the drain was clogged and water flooded all the way to the carpet. Too tired to deal with it went to bed. I did get room changed for next night, but no acknowledgement of the issue or the poor recommendation. Obviously as a gold member I stay at hotels a lot. Please think before recommending.
August 23, 2014
Rated 4 out of 5 by Goodfella Always Great
Always a pleasant stay when I'm here. and I'm here pretty much every week. Staff is always very helpful and friendly..
August 26, 2014
Rated 4 out of 5 by Dagmar12 Helpful staff, great shuttle service, comfortable bed
Overall, we enjoyed our stay here.
The room is comfortable with a king size bed, and clean. I thought the breakfast could be better. It isn't included in the price and I didn't like the egg and bacon muffin, finding it akin to McDonalds. The shuttle is fabulous and takes you to and from the airport and also to the Rosemount train station.
August 24, 2014
Rated 3 out of 5 by Orland Average stay
I wife and I had a two night stay. Check- in and out was quick and the staff was very polite. This hotel is very convenient to the airport and to restaurants, bowling and movies. The room was clean and comfortable. I noted that some of the furniture in the communal areas such as the lobby and the patio areas were soiled and wall paper was coming of the wall in the hall near our room. A little attention to these areas should be given.
August 21, 2014
Rated 5 out of 5 by JoeyG1212 Great Experience
Great experience! I will always stay at this hotel when flying into O'hare.
August 23, 2014
Rated 1 out of 5 by Dafir1 The worst stay experience I've ever had
For starters the parking situation is the worst. After waiting for 10 minutes for a spot, a drunk guy comes in and just took my spot so I almost got into a fight. By the way it’s $20 a night for parking. The rooms are made to look trendy by they are using very cheap material. The room was extremely cold when we came in. The heater was blowing cold air. When I called the reception, they said to wait 30 more minutes and call again. After an hour of supporting the cold, it finally started working. At 4 am it started blowing cold air again. The receptionist could care less when I told her about my bad experience. Stay away from this hotel. Not family friendly.
February 17, 2013
Rated 5 out of 5 by Emily79 Comfort and convenience with friendly staff.
The room layout is wonderful, and the bed was extremely comfortable. I love the walk-in shower and long counter by the sink. The staff was friendly, helpful and efficient. The proximity to shopping, dining and entertainment can't be beat, and the free airport shuttle was reliable and efficient.
August 20, 2014