Rated 5 out of 5 by Halvo9 Exceeded expectations again!
This is our second stay here. Each time we were blown away by the incredible value that is the Aloft-Rosemont. Staff was friendly and accomodating, the rooms were very comfortable, and the showers are fantastic. I highly recommended this hotel. Good work Aloft!
February 2, 2016
Rated 5 out of 5 by Poptart44 Great staff!!
The staff at this location was professional, courteous and quick to respond to every question we had. What a great find of a hotel!!
January 18, 2016
Rated 5 out of 5 by Chicagobusiness Excellent
Excellent stay. Rooms are large and confortable. Pool and gym are clean. Closed to shop and very easy to go to the airport! Very good deal for an early flight he next morning
January 16, 2016
Rated 4 out of 5 by Dreamix This hotel is okay
The location is near the airport, great location. The noise is unavoidable because of the airplanes, however it's pretty good during nights. It's also right next to the Outlet.
The front desk does NOT know anything about SPG Keyless and my mobile key does not work with the door.
December 29, 2015
Rated 5 out of 5 by IowaMomof1 Great location for everything & priced great!
Pros: Location to shopping and food establishments. Room was clean with a great layout.
Cons: Watch out for the water coming from the showers onto the bathroom floor. I flooded my floor up not knowing it leaks out. Could have used one or two additional towels than what was allotted. Beware that doors slam loud in the hallways.
Tip: Save your $$ by making use of the validated parking. If you end up going to any food or bar establishments they will validate your parking overnight. Just bring your parking ticket when you go out. I saved $23 by doing this!!
December 20, 2015
Rated 4 out of 5 by JimRon Receipt
I wish the hotel could have had choice that guests could print receipt online. Do not have to call and ask for.
December 5, 2015
Rated 5 out of 5 by Hardrock04Actual Another great Aloft Stay
Another great Aloft Stay. I needed a close hotel to the airport to stay with my Wife and 2 kids just before a trip to Greece back in May. This hotel was perfect. The staff was friendly, the location was perfect. The local scene was pretty cool and everything you would want for a short stay was within walking distance. I would stay here again and I would recommend this location to my friends traveling with kids.
October 20, 2015
Rated 2 out of 5 by Giant81 Service fail
I don't have any gripes about the room as it was a standard Aloft room with no issues.
However, my gripes are with the service provided by the front desk. We arrived late on a Friday night on marathon weekend, and upon checking in, the front desk person asked for my drivers license and credit card. He gave off a very indifferent attitude, and after several minutes of silently typing into the computer, I had to ask if everything was ok with my reservation. He said something was up with the computer and then eventually checked us in.
The next day, we left early in the morning to the city center of Chicago and upon checking into the next hotel, I realized that I did not have my drivers license. After frantically looking through my luggage, I called the Aloft and they told me that the drivers license was in "lost and found." Now, the only time I had taken out my drivers' license was when I checked into the Aloft. The hotel never advised me about their failure to return my drivers license, and they did not try contacting me at all while I was staying there. I am very disappointed in the hotel's utter lack of service and ability to contact me once they recovered my license. Could they not have realized that as a guest of the hotel, that I might need the license? Nope, rather I had to endure some panicked moments and pay for an expensive cab ride to/from Rosemont to pick up my drivers license. Complete service fail.
October 12, 2015