Rated 3.4 out of 5 by 14
Rated 5 out of 5 by kevbot Great Hotel but Sub Par Staff
My wife and I had a great stay here. We enjoyed a beautiful evening on the patio of the bar with friends. This particular aLoft has a fire pit which made for a relaxing evening. The bartender was great. Both check in and check out were spoiled by particularly unfriendly staff.
Note for platinum SPG members - This particular aLoft has the least beneficial breakfast allowance I have encountered. Every aLoft before this one has allowed me whatever I cared for but the aLoft Frisco allowed me a coffee and a pastry or bowl of cereal.
Rated 5 out of 5 by thecherub88 love the aloft concept ...
... young, urban and filled with open space. it's like the w, but a notch down in terms of affordability. the staff are super friendly and always happy to help.
Rated 5 out of 5 by HappyTraveler Beautiful hotel and wonderful service!
I enjoyed my stay at the Aloft in San Francisco. The hotel was beautiful, very clean, and the staff was amazing!
Rated 5 out of 5 by virgil My Four Day stay in Frisco....
iI stayed at the aloft in Frisco. I had a slight noise issue, but Rochelle resolved everything. I love this place.
Rated 4 out of 5 by Campos64 Felt very welcomed
I stayed at the Aloft Frisco for a brief conference. what I really liked about the room was that it was clean, comfortable and up to date. The staff there was very helpful and they got me to my conference and back by thier shuttle service, which was wonderful. I highly recommend this hotel and would stay there again if I have to return to Dallas area.
Rated 4 out of 5 by RichardfromAtlanta Outstanding customer service
I would like to commend the staff at the Aloft Frisco, in particular Aaron the overnight front desk associate. Although I've only been staying at this particular hotel a few short weeks, the staff has always been helpful and friendly. On this particular morning, my car's battery was dead, however Aaron went out of his way to retrieve his own set of cables to give me a jump when he discovered the hotel did not have any. This display of customer service was especially impressive, since I know his night had to have been challenging already because the hotel had experienced a burst pipe earlier and was without water. This obviously did not deter Aaron frrom continuing to give his guests the best service possible and why I will always stay at a Starwood property for my hotel travel needs.
Rated 4 out of 5 by Oniki Young & Fun Hotel to Stay In!
I once stayed here for business with colleagues who were all 30-something... after a day full of meetings, we had so much fun kicking back and laughing over a few drinks in the wxyz lounge!
We all appreciated the comfort, ease and cool that this hotel had to offer us! Convenient drive to many of the large corporations in the area as well as to restaurants and shopping.
Staff was friendly and laid back. Exceeded our expectations!
Rated 3 out of 5 by Mrtravel28 Good for a night stay
Had two rooms booked. One of the rooms had dirty unchanged sheets. The front desk staff took care of it, but took a while to get housekeeping to come in and change the bed. Received a points apology and some extra amenities as compensation. Overall the hotel is good and had a good night sleep. Was shocked how nasty muddy the water smells in Frisco.