Rated 4 out of 5 Simple and Efficient
Very convenient location and the layout and structure of the room was great. Nice king size bed... everything was easy. The front desk people are great. My only issue was some strange man lurking on the 6th floor one night.. I called the front desk and they immediately came upstairs to check it out.
March 6, 2014
Rated 3 out of 5 by sleepeasy My opinion
I generally stay at cheap hotels because all I'm looking for is a clean place to sleep and shower. This was a group marriage retreat on which I spent well more than usual. The ceilings were not finished, which according to the lady at the checkout, was "part of the room design" and the room was quite small, but not what I would deem "cozy". The heater was loud and to hear the T.V. over it meant the wife and I could not carry on a conversation without yelling. There is nothing complimentary, not even a mint on the pillow; no decent overhead light for ironing or other tasks and one of the two bedside lamps was burned out or non-functional. I didn't take the time to investigate which was the case. For much less money, literally 1/2 the price, I have had very nice rooms and a continental breakfast that included pancakes, milk and cereal.
March 2, 2014
Rated 4 out of 5 by Steve83 aloft overland park/leawood
Property is just like all the other newer alofts. Friendly staff, comfortbale clean, 285 +/- sq ft room, pool table and bar in lobby.
pros: located in town center, you can walk to amc theatre, and many restaurants. 801 chophouse and Ra sushi are literally right outside the hotel entrance. platinum status was acknowledged and make a green choice points were posted to my account the day after checkout. free parking.
cons: parking deck is not connected to the property. once parked, you have to get on the elevator to the ground floor (stairs are optional). From there, i would estimate a 100 yard walk through an alley and between two buildings to access the aloft. This walk is not covered and can be a pain when its raining/snowing/extremely cold. I was put in room 518 which faces an entry/exit of town center, as well as the sidewalks where patrons walk and eat. There is alot of noise that can be heard from the outside but the front desk guy said he had never heard that complaint before which is hard to believe. They offered a new room but i declined. I would reccommend staying in rooms on the other side of the hall.
February 28, 2014
Rated 4 out of 5 by OverlandParkcharges Overland Park 2/23-2/26
Hello SPG, I have been staying at your facility routinely since August 2013. You are my facility of choice for several reasons - primarily the staff and location. Something happened during my recent trip i wanted to bring to your attention. I needed transportation to the airport and asked your front desk staff if they have a contractual agreement with a company -- they indicated yes and the rate was $48/$58. Great rate so i asked them to arrange transportation the next day. When i was dropped off i was told the cost was $72 - i told the driver i was told they had a contract with Aloft for $48..he called his main office who said they did not. I would have found another alternative if i knew the cost was $72 (without tip). Your team is always terrific, but it sounds like a little communication/clarification is needed in this area. Regarding SPG status, i must have stayed at your facility ~20 nights and amazed i am still at such a weak status. Thanks!
February 27, 2014
Rated 4 out of 5 by Jim7439 Efficient hotel, some room and rate challenges
Significant rate increase and eliminated breakfast from package. In room safe and reading lamp not functional. Attentive staff. Good work out facility and pool for Exercize. Excellent location near food and shopping. My company no longer allows us to stay here due to rate increase.
February 20, 2014
Rated 5 out of 5 by rlo77 Truly exceptional
Amanda at the front desk is the perfect example of exceptional customer service. Over all we could not have asked for anything more. The room was perfect,the staff was perfect. Great location. We will be back for sure!
November 14, 2012
Rated 4 out of 5 by StuUK Home from Home
I've been staying at this property for almost 5 years, since it opened. It's in a great location, with plenty of amenities around it.
The hotel itself has a small but functional gym and a nice pool.
The staff are welcoming and friendly, particularly Dawn who has been a 'feature' of the hotel for a few years.
The three areas that I think need improving are:
1. The internet service is slow and required you to login/register every day
2. The showers are fine but would benefit from better water pressure
3. The air conditioning units in the rooms are very noisy, particularly when they switch on/off during the night
Overall it's a good hotel in a good location.
March 30, 2013
Rated 2 out of 5 by MB060953 Do not expect much
This hotel describes limited service very well. No valet, you have to wallk most of one bliock from the parking garage to the hotel. check in is on second floor and you must schlep bags (and i our case bicycles) up the elvator to get a baggage cart. No restaurant, the "food" was overpriced, and un appetizing served at the grill in the mornings. Definitley not up to Starwood quality, would not recommend to anyone not wanting small rooms, very loud in wall a/c units, no ice machines and poor service.
April 2, 2012