Rated 5 out of 5 by AvGdad Great location
Quality location, great facility and great staff.
Rooms are very comfortable and the bathroom is not the dominant feature of the room with a great shower.
September 14, 2014
Rated 4 out of 5 by HawkHen Bar
My husband and I took 2 friends for drinks oat the roof bar, WXYZ. I believe they charged us for drinks we did not have...22 drinks in 2 hours.
I did not realize what had happened until we were ready to check out a day later and was told that the bar tender would not be until after we left. The accountant was gracious enough to pull the bar receipt from the safe, but we had no way of verifying or disputing the charges.
We will stay at this hotel again...but not frequent the bar..
September 9, 2014
Rated 3 out of 5 by Baseball40 Comfortable but average
The staff was very pleasant to deal with and the rooms were clean and comfortable. We visited the pool area twice during our visit and there were no towels either time. I woudl stay again if location was conveneint for the purpose of my visit, but would not go out of my way to get back.
September 2, 2014
Rated 2 out of 5 by KS13 Could of been better
Room was dark and slightly dirty. Had to have someone come up and fix a light. Staff was friendly when asked where to go eat and gave me a coupon for dinner, but when I called to make a reservation, I was put on hold 3 times and then hung up on. Then I called back and it happened again.
Probably wouldn't stay here again.
August 25, 2014
Rated 5 out of 5 by Irishkanda awesome staff
I took my two daughters for a night before school started and was elated with how well we were treated and how nice this hotel was. I was shocked when I read the bad reviews ( I only read the bad ones). Im not sure what hotel they stayed in! This place was so cool, my daughters (13 & 19 yrs) had a blast and asked to come back every year. Heck ya!!! Cant wait. Keep up the great work Jennifer, I wish you ran every hotel I stayed in. Just like home.
August 18, 2014
Rated 4 out of 5 by Rapunzel2 Almost everything about this hotel is great.
The location of the hotel is excellent. It's near good shopping and restaurants. It also has a pool table and a nice deck on the second floor which overlooks a grassy area on which kids can play.
August 19, 2014
Rated 4 out of 5 by Kristy308 Morning Desk Employee
I had a great time staying at the Leawood Park facility except for the morning desk employee. I stayed at this location last, Wednesday, Thursday, and Saturday night so I had to check out twice. I also had my father up from Nebraska one day. I was checked in and had a couple encounters with the night front desk employee and he was AWESOME. Very helpful and made sure we were comfortable. He let us know about the available options for different things but at no time did I felt like i was being pushed or harassed. Once the morning came the women with large curly hair was so pushing I felt bad for my dad. He does not travel a lot and was not interested in the rewards program. She kept on going and going. To the point I nearly had to step in. The next couple mornings I had to deal with her it didn't get any better. If I choose to stay at the facility again, which I would like to, I would like to avoid that employee at all costs. It was miserable trying to deal with her and simply get checked in our out.
August 18, 2014
Rated 5 out of 5 by rlo77 Truly exceptional
Amanda at the front desk is the perfect example of exceptional customer service. Over all we could not have asked for anything more. The room was perfect,the staff was perfect. Great location. We will be back for sure!
November 14, 2012