Rated 3 out of 5 Expectations Too High for the Price
My stay was comfortable and the room was modern and clean. However, I was surprised when I went to the lobby and almost everything in the breakfast room was a la carte. Now, for the price I paid I would have expected a coupon or voucher to offset my cost. Needless to say I had to go to breakfast outside of the hotel. I liked the nice balcony over the entrance and the common area had a large sofa. Internet access was free as a consolation though. The shower door does not prevent leaks so when you step out of the bathroom the whole floor is wet. The TV set is not HD so it's not worth watching a movie or even TV.
September 17, 2014
Rated 5 out of 5 Fun hotel!
Total hipster hotel- fun atmosphere without being uptight.
September 19, 2014
Rated 5 out of 5 by AvGdad Great location
Quality location, great facility and great staff.
Rooms are very comfortable and the bathroom is not the dominant feature of the room with a great shower.
September 14, 2014
Rated 4 out of 5 by HawkHen Bar
My husband and I took 2 friends for drinks oat the roof bar, WXYZ. I believe they charged us for drinks we did not have...22 drinks in 2 hours.
I did not realize what had happened until we were ready to check out a day later and was told that the bar tender would not be until after we left. The accountant was gracious enough to pull the bar receipt from the safe, but we had no way of verifying or disputing the charges.
We will stay at this hotel again...but not frequent the bar..
September 9, 2014
Rated 3 out of 5 by Baseball40 Comfortable but average
The staff was very pleasant to deal with and the rooms were clean and comfortable. We visited the pool area twice during our visit and there were no towels either time. I woudl stay again if location was conveneint for the purpose of my visit, but would not go out of my way to get back.
September 2, 2014
Rated 2 out of 5 by KS13 Could of been better
Room was dark and slightly dirty. Had to have someone come up and fix a light. Staff was friendly when asked where to go eat and gave me a coupon for dinner, but when I called to make a reservation, I was put on hold 3 times and then hung up on. Then I called back and it happened again.
Probably wouldn't stay here again.
August 25, 2014
Rated 5 out of 5 by rlo77 Truly exceptional
Amanda at the front desk is the perfect example of exceptional customer service. Over all we could not have asked for anything more. The room was perfect,the staff was perfect. Great location. We will be back for sure!
November 14, 2012
Rated 4 out of 5 by StuUK Home from Home
I've been staying at this property for almost 5 years, since it opened. It's in a great location, with plenty of amenities around it.
The hotel itself has a small but functional gym and a nice pool.
The staff are welcoming and friendly, particularly Dawn who has been a 'feature' of the hotel for a few years.
The three areas that I think need improving are:
1. The internet service is slow and required you to login/register every day
2. The showers are fine but would benefit from better water pressure
3. The air conditioning units in the rooms are very noisy, particularly when they switch on/off during the night
Overall it's a good hotel in a good location.
March 30, 2013