Rated 2 out of 5 by Cari68 Staff was Unpleasent; Homeless in bar
When I checked in it was great. Went down to the bar to be informed they were out of just about everything. I ordered some chicken wings and the waitress came back and told me they only had a half order of those but would charge me half. I was really counting on them to have dinner I could buy in the restaurant since I was in an unknown area.
There were homeless in the bar trying to sell things and others being loud.
The next morning I was just about ignored by all staff and the maid started trying to come in the room at 730 a.m. Then when I was still there she tried every 30 minutes until I left.
I love Aloft and this was truly disappointing.
November 19, 2013
Rated 4 out of 5 by Local20147 Good urban vibe
I've stayed here a few times. Good hotel. Ask for a high floor away from the elevator. Walls are a little thin. I could hear the elevator moving up and down all day and night. Some of the important tv channels had a weird buzz / static sound.
November 23, 2013
Rated 5 out of 5 by apmathew WHAT A GREAT HOTEL
I really enjoyed my 2 day stay at this hotel. I was traveling to Maine and I stayed in some really bad places. This was a breathe of fresh air. The staff was great and friendly. The rooms were just "Wow". I will definitely stay here next time when I travel up north. You can't go wrong.
June 24, 2012
Rated 2 out of 5 by Judy83 Terrible bed
Does not have the Starwoods Heavenly beds!! Woke up with a 4 Advil backache. Room was "tired". Worn rug, ripped wallpaper. Not even a comfortable chair!
Hairdryer only went to low/cool and it took 20 minutes to blowdry my hair to "damp". Housekeeping didn't even replace the coffee pod used that morning, so there was no extra coffee for an evening cup. The best part of my stay was the front desk who sent up king size feather pillows to lay on to help my back for night two. Very helpful young man and this is the ONLY reason I rated this place a 2.
November 7, 2013
Rated 2 out of 5 by VAPlanner Would not stay here again
While the staff of the hotel were friendly and helpful, we would not stay here again because:
1. While we were swimming in the hotel pool, another guest pulled down their swimming suit and urinated in the pool.
2. The party in the lobby lasted until 11PM, so in our 3rd floor room, the booming bass didn't stop until then, making sleep or rest difficult.
3. The bathroom door wouldn't stay shut.
4. The refridgerator was so loud, it sounded like there was heavy machinery being operated in the hallway.
5. And the final straw...a wake up call at 5 AM that we didn't set.
We were so glad to leave--it was not a nice or peaceful getaway at all.
February 4, 2013
Rated 5 out of 5 by Kimikoftokyo Hidden Gem
I have been to this hotel about three times. I was there with in the year it first opened up to September of last year. I will be staying next month also. Its a great thing now that they have a shuttle from the airport. The shuttle will also take you to a shopping center that I didnt even know was there. I have also driven and the parking is free. I love the atmosphere and the location. Its very cozy and the staff is just like the atmosphere very modern.
February 8, 2012
Rated 3 out of 5 by dpnob1 not our taste
Our overall stay was fine. However: it is not the type of hotel my wife and I enjoy. the decor and furnishings I guess you would call modern chic. The bed was only 18" off the floor and not very comfortable. there is not much to eat in the area and it does not offer food other than snacks. lucky I called and asked directions and what time they stopprd serving dinner. the front desk said we should eat prior to going that way as they had no food.
October 22, 2013
Rated 5 out of 5 by wigmo It was great
The staff was friendly, room was clean, the bar tender even hung out a few extra minutes when we arrived late so we could grab a drink. The room looked like it was missing the mini fridge but since we spent most of our time in the district it wasn't a big deal (just put a couple items on ice).
April 9, 2013