Rated 2 out of 5 by VAPlanner Would not stay here again
While the staff of the hotel were friendly and helpful, we would not stay here again because:
1. While we were swimming in the hotel pool, another guest pulled down their swimming suit and urinated in the pool.
2. The party in the lobby lasted until 11PM, so in our 3rd floor room, the booming bass didn't stop until then, making sleep or rest difficult.
3. The bathroom door wouldn't stay shut.
4. The refridgerator was so loud, it sounded like there was heavy machinery being operated in the hallway.
5. And the final straw...a wake up call at 5 AM that we didn't set.
We were so glad to leave--it was not a nice or peaceful getaway at all.
February 4, 2013
Rated 1 out of 5 by Mir0723 Showing Signs of Age
Checked into this hotel for just one night. The first room we were given smelled terrible so I asked for another room. Unfortunately, the phones were all down so this required me walking down to reception. The place looks like it needs to be fixed up a little. There are marks on the walls & things are looking very worn. The beds were a little uncomfortable & hard.
November 10, 2014
Rated 2 out of 5 by Reviewer911 Bad Example
The hotel has potential. In other areas Aloft may be totally different. Dulles needs work. The facility is showing wear - furniture chips, carpet loose in hallways all need attention. Bar was not kept stocked as it should and the hours were a mystery. Staff looked like someone coming off the street - jeans, sweatshirts....totally unprofessional and the worst I have ever seen worldwide. The front desk person on Saturday night needs to be terminated. Unprofessional is an understatement. She refused to contact the manager, answer any questions and was rude.
September 15, 2014
Rated 5 out of 5 by MM1978 Great Place
The hotel was relaxing and enjoyable. Rooms were clean and comfortable and the staff was very friendly (every time I walked in or out I was greeted and acknowledged). Only downside is that there is not enough yet built up around the hotel for restaurants/dining - you'll have to drive a few miles to get to some options.
November 22, 2014
Rated 5 out of 5 by Sky14 11/17/2014
Great experience as first time staying at Aloft because before was staying in full services.
November 23, 2014
Rated 3 out of 5 by tomf301 Dulles VA
Although the concept is admirable, the execution is sub-par. The pool area was dirty with litter. The room layout offers little privace for companions. The staff tries to be accomodating but I think they are either too young (from a maturity perspective) or not well trained. THere was no do not disturb door hanger and housekeeping woke us at 9:00AM on a Sunday morning. I stayed at Aloft to see what is all about. I am a Hilton Honors member. You have work to do. I
October 27, 2014
Rated 1 out of 5 by rim5670 This hotel has terrible management
Beds made with short top sheets. One bed had blood stain on top sheet. No cups left in room. No regular coffee in room. Knock on door at 8:30 am from house cleaning? Had to carry ice from 1st floor in bags? Food and drinks way over priced.
September 8, 2014
Rated 5 out of 5 by apmathew WHAT A GREAT HOTEL
I really enjoyed my 2 day stay at this hotel. I was traveling to Maine and I stayed in some really bad places. This was a breathe of fresh air. The staff was great and friendly. The rooms were just "Wow". I will definitely stay here next time when I travel up north. You can't go wrong.
June 24, 2012