Rated 2 out of 5 by Mamacat Beautiful yet disappointing
I was looking forward to staying at your Tulsa location only to be disappointed over and over again. Booked 2 rooms. Both of the phones are broken. So now I cannot reach my children next door without walking down the hall. Great bath amenities supplied by Aloft (Bliss products) except the wall dispensers do not work.
Staffing at this hotel is horrible. Poor front desk gal is also the housekeeper and engineer. Brought me pillows, body wash and tried to fix the phones. My question is who is manning the front desk? Well, I know..no one because I had to go downstairs when this all happened to report and she was no where to be found for 15 minutes as guests waited for her to return. Bless her heart she was working on a guests refrigerator! What the heck Aloft?
August 23, 2014
Rated 2 out of 5 by toto1234 Trying hard but not quite making it
These hotels are trying to hard too be hip, trendy and European but they are missing the little things. Our room was shabbily cleaned. There is glass in between the shower and the room and you could see where someone had put their face on the glass and it hadn't been cleaned. There was also hair in the shower. The rooms are way too small for what you pay.
August 18, 2014
Rated 3 out of 5 by Sinna Medocrity
This hotel is fine; it is not bad, it is not good.
The room has a very unusual layout and it did not really work for me. I found the free standing TV in the middle of the room very odd and it really chopped up the space. I would have turned the bed parallel to the windows and had the TV on the wall. The desk was against a wall and looked at cement. Not a nice way to work; especially when there are windows the desk could look out if it was better placed. The bed was reasonably comfortable but I found the linens to be a little rough. The bathroom was nice and the shower excellent.
The team was very friendly and helpful. The girls at the front desk were efficient and answered my questions well. The bell staff was very professional and I appreciated they took the time to tell me about the shuttle.
The fitness facilities were fine. They had an adaquate supply of weights and cardio equipment. The room was cleaned and well ventilated and had natural light.
The pool itself is very small; certainly not long enough to get a workout. The pool surround is very hard - concrete everywhere. It is not a space I could relax in.
This was the best part of my visit. The staff was very friendly, taking the time to learn each guest's name and use it. Sam (? I think?) was very professional and made excellent drinks catering to each guest as an individual. The food was ok. It was obviously pre-prepped and re-heated. Some healthier options would have been nice as well. But, for what it was it was fine.
Overall, I don't know if I would stay here again. I would take the time to visit the lounge if only for the service.
August 14, 2014
Rated 5 out of 5 by Iceman2012 Excellent
It was different, and I loved the room great view shower was nice never seen one of this design, pillows, bed can't say enough.
August 7, 2014
Rated 5 out of 5 by kaptain79keith Great place!
First time at Aloft and my family enjoyed it very much. My son is still talking about it!
August 5, 2014
Rated 2 out of 5 by rayzac Noisy hotel, not worth another stay
Everything was great upon arrival, check in was smooth even though no recognition of SPG membership. I get to the room and am immediately struck by how noisy it was. The elevator motor could be heard very loudly in the room. The advertised connectivity station seems like a good idea but the hotel has no wires to actual connect to it so unless you bring your own electronics setup, it is pointless. The shower door did not seal leaving a huge puddle of water after a shower. The bed was comfortable though and had the noise been less, would have provided a good night's sleep.
July 24, 2014
Rated 3 out of 5 by Jebailey Don't stay on the first floor
The first floor wing has a secured door leading down the hallway. Every time it opens (which is frequently) it emits a loud screech. I could hear it in my room at the end of the hall and I was unable to sleep because of it. This hotel also apparently allows dogs, because there was barking all night long. Not a great hotel for a restful nights sleep.
July 31, 2014
Rated 4 out of 5 by rgrantjr21 Good hotel
The reason I gave the Facilities a 3-star is because the door accessing the first floor squeaked loudly when opened. From your room it sounded like a small dog was barking outside your door.
July 31, 2014