Rated 5 out of 5 by WhoaKEJ Better late than Never
Okay I'm so late with this review, but I have to let every one know how great my stay was at the Aloft; First off I really liked the overall atmosphere of the hotel. The staff was friendly and very helpful. The room that i stayed in was beautiful. It was very neat and i loved it's uniqueness. I would most definitely stay here again !
May 23, 2013
Rated 2 out of 5 by ConferenceTCCE Did not live up to expectations
It was a cold night in Dallas and the room was freezing. The temperature control said 80, but I was freezing throughout the night, and there was not one spare blanket in the room, despite many drawers and shelves.
In the morning, finally got to take a hot shower and when I reached for the bath towels, found they were like sandpaper. Literally, they were the hardest, scratchiest towels I have ever handled.
February 28, 2014
Rated 5 out of 5 by Batt Just Cool
This is a beautiful hotel while putting an old building to great use! Perfect styling, nice staff, and walkable surroundings makes this the perfect choice to walk a dog, shop nearby, go out to eat, or view nearby history of Downtown Dallas all in the same spot!
May 27, 2013
Rated 5 out of 5 by Petros Best hotel in Dallas and one of the very best in the US!
The location is great, right downtown. The rooms are exceptional--funky, yet practical, and highly "designy." But, most of all, I have been impressed by the courtesy and warmth of the staff--especially Justin. Thanks!
July 1, 2012
Rated 5 out of 5 by steph86 Loved this hotel
My boyfriend and I stayed last Friday night, we had an awesome stay. Front desk was very helpful and friendly. I loved the bar area. Room was clean. Loved the unique décor. Would definitely stay there again.
May 26, 2013
Rated 3 out of 5 by me1227 President
Was not able to check in until 5pm. Dirty bra found under couch in room. Meeting room was too warm and no toilet paper in the meeting room level on all three mornings. We asked for more and not replaced. When others in my group checked in they rec'd a $10 voucher for refuel station for each nights stay. I rec'd none.
February 28, 2014
Rated 5 out of 5 by Brian36 Not a long time at Aloft
Very cool juxtaposition of old and new. Very spacious and welcoming. I like the energy of the place and Justin working the front desk is awesome.
January 11, 2012
Rated 3 out of 5 by EReed Hu
My last night was horiable. I shouldn't be charged for the last night. Left early the last morning because there was a party in the lobby then brought the party to the forth floor elevator area. Guest were smoking and they were extreamly loud, Me and my wife did not sleep well at all. Also, had to run the water for 15 minutes before it got warm enough to take a shower.
For below, I will not reccomend anyone to stay
February 25, 2014
Rated 5 out of 5 by JManWalkin7 Your hotel is only as good as your people!
Tom was the evening front desk manager when I checked in and he was busy with another client who was having a bit of a challenge. He took really good care of her and then took great care of me. I am a person who connects with a place because of the people who allow a place invite you in and where you feel seen and cared for. Your Dallas property is lucky to have him...the rooms are modern, clean and make it easy to work or entertain. Do ask Tom how his Odom Ribs where...it was my way of saying thank you to Tom for his professionalism and personal commitment to great service!
August 9, 2012
Rated 2 out of 5 by mavenger Expected a lot more
For the $$ this was a disappointment. Rooms had comfortable accommodations but was lacking in some of the simple things. No TV listings, no information on facility features, no information on nearby sights, or restaurants. On first night, went to take shower and had no hot water. Called the front desk and was told to let it run for about 15 minutes and it should work. It did, but that seems like a huge waste. Room temperature never seemed to remain constant.
February 19, 2014
Rated 2 out of 5 by Igni Pleasantly Surprised
I was pleasantly surprised when I arrived at the hotel. Since I wasn't able to get the room at the original hotel and had never heard of the Aloft, I was unsure of what I was getting. The rooms are very spacious. I loved having a seating area.
February 24, 2014
Rated 5 out of 5 by Lori Loved this hotel!
My kingsize room was outstanding. I loved the layout, lots of room to work and relax. The room was very clean, the staff was very courteous and helpful. I lost my wallet and management tried their best to help me. I love the urban feel of this hotel, the bar was fun and the live music was a nice bonus. My only request would be for a little more water pressure from the shower head and a few more hangers. My experince overall was very positive and I will search for Aloft hotels next time I travel.
February 21, 2013
Rated 4 out of 5 by JG712 Nice property
First time stay at a Aloft property- impressed, like the concept,very low key. The eniter staff were friendly and helpful.
February 17, 2014
Rated 5 out of 5 by LauraG21 Hotel is friendly
The hotel is in a great location, walking distance from the convention center and main street. There is fresh breakfast every morning and a happy hour in the evenings. The fitness center has cardio, free weights and more. The room was modern, clean, with great natural light. The only downside is the pool. It's smaller and does not get much sun throughout the day. The best time was morning around 9am through noon or 1 pm. Overall it was a great hotel!
July 29, 2012
Rated 5 out of 5 by crazyboy Best Aloft ever
I've always liked Aloft hotels. They are different from typical chain hotels with the modern look and feel. While all of the other Aloft hotels I have stayed at are of the cookie cutter Aloft style (which is great), this one takes the cake. It is a very old, completely renovated building with exposed brick everywhere, and the largest standard Aloft rooms you'll find anywhere. Outstanding hotel, especially considering the reasonable rate.
December 20, 2011
Rated 5 out of 5 by MikefromCT Absolutely top notch
Location great and the facility was amazing. The room was terrific, I felt like it was my own loft-style apartment. Staff could not be more helpful. Would definitely stay there again when in Dallas.
November 19, 2013
Rated 5 out of 5 by Paula1970 The coolest, art deco one of a kind hotel unlike anything!!
I stayed one night in this hotel with my 15 year old daughter and a friend of hers. I was impressed the moment I walked in. The decor throughout the lobby and in the room made us feel like we had stepped into another era! The room was extemely large in size and had the most comfortable bed. The staff was very helpful. I will most definitely be back and will never stay anywhere else when I come to Dallas. LOVE this hotel!!
July 18, 2012
Rated 5 out of 5 by 1SuzyJane Great experience
Our first time to stay here - great experiencee!!
I DID have a difference in my CC charges and my receipt from the hotel -- called 3 times, left 3 messages on the answering machine with no reponse.
Although I didn't get involved, I understand that some of the consultants had a challenge with charges upon checkout.
Yes, we will definitely consider staying again.
August 30, 2013
Rated 2 out of 5 Very Dissapointed
I've been a SPG member for many years and never run into a starwood branded hotel during winter time with NO HOT WATER during my stay.
I consider hot water a basic service. I strongly belive this hotel failed to provide basic customer needs. I called the front desk several times but they could not help. Their answer was " we are aware of the issue since last week". UN-acceptable.
January 21, 2012
Rated 4 out of 5 by membloom Very disappointed in your "green" guise.
I loved the hotel. Justin, Thomas and Meredith were over the top in terms of professionalism, courtesy, helpfulness and friendliness. I was most impressed with them. I was also most impressed with the hotel. Great history and great conversion. I used to travel 50 weeks/year and stayed in all the 5 star hotels in the US and many in Europe. This hotel ranks up there in most regards. HOWEVER, I was totally tainted by your "green" program. As I said, I used to be a frequent traveler and most hotels now have a green program. No incentive just asked to be green by not getting clean sheets and towels. However, maid service is still offered. By offering a $5 coupon which likely equates to $2 or $2.50 in your cost, you are saving 10 times that amount or more by not providing maid service. Not emptying the trash. Not cleaning the rest room and shower. Not restocking the coffee. I was quite appalled that you would pretend to be green while it is clear to me that your pure motivation is saving costs.
February 10, 2014
Rated 5 out of 5 by distad One of the coolest Alofts
This hotel is so cool from the lobby to the room. I can't say enough about this hotel and how un-like any other hotel (style wise).
The location is OK, you have to walk a few blocks to Main Street to hit some good places to eat and go out. Parking is plentiful.
The WiFi was out and the TV had issues with channels so that was really annoying.
July 12, 2012
Rated 5 out of 5 by Gcruz1 A for absolute perfection!
My fiance and I have stayed at the downtown Dallas A LOFT roughly 8 times over the course of the last year. It is our favorite daycation and concert spot stop being just an hour away from home. We are always greeted with a warm smile and sometimes a hand shake at the ALOHA desk. The staff at the A LOFT is top notch; true professionals in their field. You cant go wrong with any room in the house although we prefer the ULTRA SAVVY suites just for the extra room and great view of the park across the street. The XYZ bar is a great place to unwind after a dinner or night on the town. Dont forget to check out the pool area as well. Even if you visit in the winter its a nice place to curl up wtih a loved one. We loved the A LOFT and starwood so much we are getting married at their westin la cantera next year and then honeymooning at the new costa rica property What are you waiting for, get on down to TX and visit the Dallas A LOFT...you wont be dissapointed!!
October 24, 2011
Rated 5 out of 5 by Runnergirl51 Great fit
My husband and I stayed at this hotel and loved the laid back easy feeling. There is no valet and no stuffy staff members. Parking was very easy and we could get to our vehicle anytime without having to tip or pay a valet. The studio rooms were so quaint and fun. We will be coming back to Aloft.
March 26, 2013
Rated 5 out of 5 by evoklarry This place is AWESOME
we thought we were compromising with their competitive rate, but we liked this hotel better than any other we looked at or have stayed at in Dallas under $300/night. The rooms are huge; the decore is funky; free wifi; great staff; easy parking; near everything; soap smelled great - AWESOME PLACE
July 31, 2012
Rated 5 out of 5 by Hoteljunkie Fun hotel
This is my third time at aloft Dallas and it is definitely one of my favorite alofts. The building has a charm to it, and the front desk service is awesome. I do wish they had some better parking options but I have to keep in mind that it is in the heart of downtown.
The suites are extra cool!
July 1, 2012
Rated 5 out of 5 by PromoGuru Staff made this stay GREAT
Although the property and the room was great, the staff, especially Karla made our stay fantastic. I will stay here on all trips to Dallas in the future. Food was great, bartenders were great, room was clean and again, the staff service exceeded our expectations.
February 8, 2014
Rated 3 out of 5 by Dokester Meh!
The desk clerk, upon learning that this SPG Platinum member had never even set foot in an Aloft, said "Well, this is our flagship. We're going to blow you away." The upgrade to a suite, which really isn't a suite like other hotels, ultimately failed when the engineer couldn't get the A/C to work.
Just as well, since the drapes didn't fully close anyway. After 45 minutes, they put me in another room. While waiting in the hallway, I drew designs in the dust on the "cool" box designs used as hall dividers. New room, now not a suite: The A/C actually did work, but...The drapes didn't fully close. There was no light near the sofa to read a book. No glazing on the windows to shield outside traffic and sirens, even from the 7th floor. Doors so thin and uninsulated that I heard all my neighbors arrive and leave -- and all their chatter. And the shower door leaked and flooded the entire bathroom area. I was not blown away. Or more accurately, I was blown completely away...far away. All the attempts at being chic and cool were lost on me.
August 8, 2013
Rated 5 out of 5 by ccoletta Staff is terrific
Love the Aloft product and this location especially. The lobby is friendly and lively and the staff couldn't be more accommodating. Work-out facility is well equipped and in great working condition. Would like more light in the living room, but overall, great job, Aloft.
February 14, 2013
Rated 2 out of 5 by TravelAtty Great features, but lacking
Staff was helpful and environment unique. BUT: no hot water, no wireless internet connection in room, and no hairdryer (although one was promptly brought up when I called to ask for one). This was a one time stay for me, even though I enjoyed the "feel" of the property.
January 20, 2012
Rated 5 out of 5 by Jim38 Trendy hotel in excellent location
We've stayed in the Aloft Downtown Dallas several times with friends, as a couple, & as a family now and it has always exceeded our expectations. The rooms are very large, clean, & modernly decorated. We love the Aloft as does our four year old daughter now.
June 25, 2012