Rated 2 out of 5 This hotel needs a lot of work
Staff was only semi friendly and fairly passive towards their job. Shower in room was unsightly with moldy and missing caulk and grout.
Heater did not work well and the vent rattled when heat was on, making it hard to sleep.
Was not told that there was a large party of about 200 young men on saturday night. Music very loud again making it hard to sleep. Overall this hotel has minimal services and average standards.
December 17, 2013
Rated 2 out of 5 by seanmac123 Hotel Fitness Center
There are some other deficiencies the hotel has on a regular basis (e.g. elevator interior and wait time, SPG recognition, keys not working, lack of transportation service), but my key gripe today id the fitness center. The equipment is abysmal! The cable machine has broken Plexiglas protectors, the pin is bent. The bench is loose and wobbly. Only 1 out of the two elliptical machines work properly. The TVs only operate occasionally and even then the signal is grainy and unclear. Someone should walk that facility, piece by piece. It is an embarrassment to the hotel.
December 12, 2013
Rated 5 out of 5 by boldyetshy Comfortable and Style
It was a great experience. A very friendly and helpful staff. Beautiful facilities. My room was very comfortable and I love the style. It feels more like being in a stylish flat than a hotel room. It was a great get away.
Just a few minutes away from the House of Blues Dallas where I went for a concert.
December 13, 2013
Rated 5 out of 5 by keoki9854 Staff really made an effort...
Three days without power at home due to weather issues, and I needed a local hotel for a change. As a frequent traveler, I expected just another stay, but the staff really tried to be flexible, offering to let me check the power situation at home before extending the stay another night. The Aloft Suite was comfortable and fun - not just another boring room, the snacks were affordable, and the lobby bar was active.
December 9, 2013
Rated 4 out of 5 by Norm2312 Overall nice hotel
The hotel is in a very old building which has been converted to a very modern hotel. The staff is very nice. The rooms are large. My only complaints were that the rooms are dark because of lack of ceiling lighting and the food is plain awful. Don't order any prepared food, e.g. Sandwiches, omlettes etc. or you'll be upset that you wasted your money.
December 7, 2013
Rated 5 out of 5 by MikefromCT Absolutely top notch
Location great and the facility was amazing. The room was terrific, I felt like it was my own loft-style apartment. Staff could not be more helpful. Would definitely stay there again when in Dallas.
November 19, 2013
Rated 5 out of 5 by CindyBob perfect
Loved the historical information about the building in the room. We used the hotel for a convention for teenagers. Teens inspire fear in many hotels, but the Aloft was very gracious and accommodating. The staff met the kids with high expectations which my students returned in kind. Many of my kids have never been to a hotel before and they were enchanted. The "cool" factor of the hotel was delightful. The location was PERFECT. We were in Dallas for the 50th Anniversary of the JFK assassination and hotel was directly across from a wonderful park. I only wish I could have used one of their many conference rooms for our last meeting with the students before we left. But the price was ridiculous for use for one hour. $200. Luckily a guest suite used by my kids was large enough for the meeting, we just had to sit on the floor.
November 25, 2013
Rated 5 out of 5 by LoveDallas Dallas Aloft Nov 2013
I enjoyed my stay at the Aloft in Dallas. The room was extremely clean, the beds were very comfortable, with super pillows.
November 25, 2013