Rated 3.4 out of 5 by 14
Rated 3 out of 5 by LoCal2011 ok, but not what i exspect for the price.
The was my first time staying at a Aloft hotel. The room set up and layout was good. My only complaint is that the shower was nasty to say the least, there was mold in the corners and just a general dirty look to the tile with old soap on the floor of the shower. This dirty tile was also in the toilet area. Besides the toilet area and shower everything else was clean. The Bed was not comfortable at all. Besides these things the Hotel itself has great hip and modern feel to it. Check in was easy and the girl who helped me was very nice and polite. The free bottled water was nice as well.
July 1, 2013
Rated 5 out of 5 by Robert350 Very Impressed
I am generally impressed by the quality of Aloft properties. The rooms are small, but they do not feel small as everything has a place, and they obviously put a lot of thought into how everything should lay out. I was very impressed by the staff and how my Platinum status was recognized. They filled my ice bucket every night and had a lovely treat in the room to greet me. This is above and beyond what I was expecting. I will definately be back if my travels take me again to northern Dallas. Thank you!
May 1, 2012
Rated 4 out of 5 by Aloha2014 Fantastic Location
Every thing in the hotel met my expectations with the exception of the internet connection. The staff was excellent in their attempts correct the problem, however, we never really found a solution. I was told "thats just the way the internet is sometimes". Overall my 2 day stay was a great experience, and without question the location being across the street from tons of entertainment is awesome! If I am in the north Dallas area again anytime soon I would stay here ; )
September 13, 2013
Rated 1 out of 5 by mlreyes03 Very poor business
Our hotel experience was great and we loved the hotel, however, the hotel used our card for a pre-authorization for another person's room and the charge went through our account causing a mess of fees. Trying to talk to the hotel staff to take care of this error was a nightmare and they treat you like you don't know what is going on with your account. they don't even cover the costs of fees from their error. Think twice about staying here.
October 24, 2012
Rated 2 out of 5 by havebusinesswilltravel Hip and Trendy does not mean poor service...
The staff at this hotel could not be bothered with our check in. It almost seemed like we were troubling them by trying to get our room. They did not mention SPG, or offer a check in amenity, all in all were very unhelpful. The place is supposed to feel ultra modern and green, but it really just feels cheap and dirty. I will most likely never stay in another aloft unless its my only option.
July 29, 2013
Rated 4 out of 5 by distad great hotel, good location
A standard-designed Aloft and was greeted in my room with a nice snack and personalized note from the GM. The ONLY downfall is that the WIFI for my stay (3 days) was amazingly slow with no resolution from the aloha team.
July 12, 2012