Rated 5 out of 5 by Nichole1020 Great staff
This was my first time staying at Aloft, and I must say I was very impressed. It's a very visually stimulating hotel and the staff alone made the stay better. Mike greeted us and made an impression. Being from Plano, he advised that he could make a recommendation to a restaurant that could have changed our lives (talk about confident). Next time we know to ask him about great restaurants in the area BEFORE venturing out. The room was spacious and in order (as expected). The only downfall was that we had to go to the front desk for ice. Other than that, pleasant staff, clean and reasonably spacious rooms and a nice selection of snacks, wraps, coffee and cake in the lobby.
I enjoyed my stay so much so that I joined the SPG before checking out.
29. Mai 2013
Rated 5 out of 5 by thedukes2000 Plano Aloft staff is tops
really like this hotel. I prefer Aloft size, and folks at this hotel are best (albeit most Aloft folks are good.) Had issues with TV feeds on several occassions, as well as phones. But think they were upgrading,
20. April 2013
Rated 5 out of 5 by LMG32 Awesome
This hotel was awesome. They made my birthday weekend super special for me!!!!!
24. November 2012
Rated 5 out of 5 by Robert350 Very Impressed
I am generally impressed by the quality of Aloft properties. The rooms are small, but they do not feel small as everything has a place, and they obviously put a lot of thought into how everything should lay out. I was very impressed by the staff and how my Platinum status was recognized. They filled my ice bucket every night and had a lovely treat in the room to greet me. This is above and beyond what I was expecting. I will definately be back if my travels take me again to northern Dallas. Thank you!
1. Mai 2012
Rated 4 out of 5 by Esteban83 Outdoor Shade
A personal attraction of the aLoft facilities has been the outdoor space adjacent to the bar area. At the Plano location, the orientation of the patio catches the sun in the late afteroon and early evening. This makes the patio almost unusable to all but the most desperate smokers. After sun down, it's a perfect patio though.
Recommendation: Some sort of shade or brutal sun mitigation would be nice.
12. Januar 2014
Rated 4 out of 5 by Aloha2014 Fantastic Location
Every thing in the hotel met my expectations with the exception of the internet connection. The staff was excellent in their attempts correct the problem, however, we never really found a solution. I was told "thats just the way the internet is sometimes". Overall my 2 day stay was a great experience, and without question the location being across the street from tons of entertainment is awesome! If I am in the north Dallas area again anytime soon I would stay here ; )
13. September 2013
Rated 4 out of 5 by distad great hotel, good location
A standard-designed Aloft and was greeted in my room with a nice snack and personalized note from the GM. The ONLY downfall is that the WIFI for my stay (3 days) was amazingly slow with no resolution from the aloha team.
12. Juli 2012
Rated 3 out of 5 by LoCal2011 ok, but not what i exspect for the price.
The was my first time staying at a Aloft hotel. The room set up and layout was good. My only complaint is that the shower was nasty to say the least, there was mold in the corners and just a general dirty look to the tile with old soap on the floor of the shower. This dirty tile was also in the toilet area. Besides the toilet area and shower everything else was clean. The Bed was not comfortable at all. Besides these things the Hotel itself has great hip and modern feel to it. Check in was easy and the girl who helped me was very nice and polite. The free bottled water was nice as well.
1. Juli 2013