Rated 3.7 out of 5 by 37
Rated 5 out of 5 by Gabriel19 Great for business travel
Hotel is clean, has everything you need and is convenient to a number of businesses and Legacy Town Center. I
July 19, 2014
Rated 4 out of 5 by jh5845 Pretty Good
- Friendly Staff
- Great Maid Services
- WIFI is garbage (they are working to update it)
- Wine selection is terrible
- Bar food is meh
- Active lobby and bar most nights with your average mix of travelling type people who can't justify luxury bookings. You'll find the Indians here, not as many Chiefs
-Very Close to Shops and Legacy
July 18, 2014
Rated 2 out of 5 by wayneg the hotel needs lots of improvements
i would rate this place a zero . hotel had dogs in elavators wandering all over the inside of hotel and furniture . what about people who are allergic to pet hair. the hotel hosted a softball tournamet for girls 18 and under then that weekend catered toa birthday party for a forty year old . of course the kids had to go through the lobby where the party was being held with alcohol and lewd dancing. what in the world was this manager thinking
July 14, 2014
Rated 3 out of 5 by henry20 Limited seating and closet space.
For single business traveler it would be OK.
The air conditioner was very noisy, especially at night.
There was only 1 chair and a bench that also had a suitcase on it
July 16, 2014
Rated 5 out of 5 by SHBBoston Going Above and Beyond
I travel often and I was just touched by the level of friendliness and service from the Aloft Plano. In the morning I was able to get a great breakfast wrap that was quick and sent me off to start my day. The great surprise is the above and beyond service. I lost my ride one morning and the staff (specifically the Manager) drove me to work because I missed the shuttle bus by 3 minutes. Now that's service!
July 12, 2014
Rated 4 out of 5 by lhm1212 Convenient for business
Calm, Convenient for sleep and stay.
July 13, 2014
Rated 5 out of 5 by Capricorn23 Amazing style and comfort
The Aloft Plano has a clean and modern style. The bed was comfortable and the gym had top of the line fitness equipment. The staff was very helpful and suggested great places to dine. The Aloft Plano lived up to the W Hotel class and style. I can't wait to stay at the Aloft Plano on my next visit to Dallas.
July 10, 2014
Rated 2 out of 5 by kelly66 Not what I expected
I requested 2 queen beds when i registered. But was given 1 king - no other rooms available.
The king bed was those mattress/box springs combo and was like sleeping on a childs bed (terribly uncomfortable).
Had to use an air up mattress since we only had 1 bed for 3 people - air mattress kept going flat during the night.
Staff was friendly but only mildly helpful.
June 30, 2014