Rated 5 out of 5 by MicheleO Wonderful Experience
My family stayed here just one night because we vacationed in Steamboat and did not want to have to catch a flight after driving back. We checked in and the staff could not be nicer and more helpful. The hotel itself was very clean and very roomy. They were nice enough to supply me with an aerobed for my seven year old so we did not have to book two rooms. The room was plenty spacious. We got our wake up call right on time and the desk clerk in the am was very helpful to me when trying to get our boarding passes printed out. I would stay at this hotel every time we visit Colorado for skiing and highly recommend it.
24. Februar 2014
Rated 5 out of 5 by BobBoston Great value near DIA
This is a terrific airport option. Friendly staff, nice rooms that are both quiet and comfortable. The location is convenient to the airport, to I-70, and has a number of moderately priced restaurant options. Retail shops / malls are within 10-15 minute drive. This hotel is very fairly priced, is modern, has a complimentary airport shuttle and is in a safe, convenient location. Not sure what more I could ask for.
7. Januar 2014
Rated 5 out of 5 by Rockies2013 Front Desk Manager Superb!!!
From the moment I checked in, everything that could go wrong did go wrong. First the phone and high speed Internet did not work. Then I noticed the Rocky Mountain Sports Network (FSN), who broadcast the Colorado Rockies games, was not on the channel selections at The Aloft. Later, I found out the engineer who came to see what was wrong with the phone, left my room unlocked the entire time I was tthere (2 days). SO WHY AM I GIVING THIS HOTEL 5 STARS, you ask? Because of the profound professionalism demonstrated by John, the Front Desk Manager. He was extremely apologetic, and immediately refunded all 14,000 Starwood points I had redeemed for this stay, and had his General manager look into the channel selections. He offered my a complimentary stay for my next visit, and was extremely professional and apologetic.
14. Juli 2013
Rated 5 out of 5 by spgn00b Excellent Customer Service & Acknowledgement of Gold Status
Long story short: Missed connect at Denver Airport due to flight delays. Landed at 1:00am
Couldnt book online as the deadline had passed.
Called this Aloft, and told them about my SPG Gold status. They immediately acknowledged it and booked a room for us at the lowest possible rate (trust me, it was a really good rate for a last-minute reservation).
Only issue: No shuttle service between 1:00am-3:30am. (shuttle runs every half hour otherwise)
Took a cab to the hotel, was welcomed by Will (thats what I remember), and he was really helpful (he was the guy I spoke to on the phone too I guess). Got us checked in, hassle-free. Acknowledged gold status and gave us lotsa complimentary stuff! Clean room, comfortable, wake-up call and hassle-free checkout. Took the shuttle back to the airport in the morning.
I couldnt be a happier customer :-)
18. Juni 2013
Rated 5 out of 5 by GOHome72 Pleasure
This is the second time I have stayed at the Aloft DIA and found it to be very comfortable. There are restaurants in walking distance if you don't have a car and the ariport shuttle is very convenient. I will definately stay here again when I visit Denver.
2. Mai 2013
Rated 5 out of 5 by mwd31 Great airport stay
Location is great for easy access to Denver Intl Airport. Modern deco, short walking distance to restaurants, nice bar, pool, breakfast and snacks in lobby 24/7.
5. Januar 2013
Rated 5 out of 5 by Lopaka I like it!
I have stayed at this Sheraton Aloft many times, the location is a bit away from the airport and the free airport shuttle runs smoothly. Within walking distance to several restaurants which I love. Very modern/minimilistic style with large shower which is my preference and a large LCD TV in every room along with FREE wi-fi.
27. Dezember 2012
Rated 5 out of 5 by JGPG Weekend Stay
Bad shower design, lots of water on the floor outside shower. Sliding glass door for toilet area needs a guide to prevent banging into vanity, worried about breaking it.
The rest of the room and hotel are great and refreshing design makes too many hotel stays more tolerable. Staff asked the right questions and met every request with a warm smile and very pleasant and professional response.
14. Mai 2012