Rated 1 out of 5 by jshipp79 Dirty & Run Down
The hotel staff was great, the lobby was great. That's is where it ended. The room was dirty with questionable stains on the walls, the toilet chain broke on me twice so I fixed it completely so it would not bust again, the carpet at the door was pulling up to make it hard to pull the door all the way open, the grout on the bathroom floor was very disgusting & the walls in the room were very worn needed some attention to the ripping wallpaper. For the brand of hotel that is associated with ALOFT, I would expect better.
September 24, 2014
Rated 1 out of 5 by Srfnkth The staff does not have a clue....
I purchased a vacation package including air and ALOFT hotel. The package was paid in full in advance. A month later ALOFT Hotel charged my hotel stay to my credit card. Multiple calls to hotel have resulted in lie after lie. "Oh we will deduct the charge", "we deducted the charge yesterady", "we deducted the charge on friday". To date no deduction has been applied to my credit card. A call to Starwood Customer Service was even less productive. The parent company told me they are not responsible for ALOFTS actions.
June 18, 2012
Rated 3 out of 5 by TPM47 Need Improvement
Two areas for improvement:
1). Please provide hardcopy of my bill the morning I check out. Every other chain does this. I had to have my bill emailed to me for expense report purposes.
2). Air conditioninig unit is very loud. Did not get a good night sleep due to the noise generated everytime the AC unit kicked in.
September 19, 2014
Rated 3 out of 5 by juni392 nice design
hotel design was nice and staff was very kind. but there was some noise from other room and key card was too sensitivity.
September 16, 2014
Rated 4 out of 5 by Dez317 Good hotel-needs minor maint.
Was moved from first room due to broken toilet. In the morning, found out the shower in new room leaked. To an extreme! It flooded the entire bathroom, and took every towel to soak up water. Then when I went to plug in my curling iron I found the plug in the bathroom did not work. The air conditioner blows right on to the bed.
But the staff was all friendly and the bartender was great on Sunday night.
September 12, 2014
Rated 4 out of 5 by FlyIntl Convenient to Denver International Airport
Easy, 15-minute shuttle ride to from DIA.
Typical Aloft hotel layout and facilities. This Aloft seems a tad bit worn (carpets and shower), but it's clean and price is usually decent if you need to be near DIA or in the Aurora area of Denver.
September 9, 2014
Rated 5 out of 5 by SeasonTraveler Great airport location
Airport shuttle to DIA, great place to stay for an airport location.
September 10, 2014
Rated 4 out of 5 by RJS1 Super-convenient to Denver airport
I was just passing through Denver airport on my way to a long drive into the Rockies, and needed a place to rest my head on the outbound and return, and the aloft Denver did that and more.
Convenient and frequent airport shuttles.
Friendly and helpful staff at the Front Desk.
Comfortable rooms, and really - you know what you're getting at an aloft. No frills, but you're not getting shorted either.
Solid place, and I'll be back there in the future.
December 21, 2011