Rated 5 out of 5 by ckhm1st Restful Travel Stay
Arrived after a very long flight and day of work. I was immediately checked in and advised of courtesy services.
July 19, 2014
Rated 3 out of 5 by Kinrob Just Fine
Everything was fine and met my expectations for an Aloft. I find the airport shuttle to be quite useful. Once the new Westin opens up at the Denver Airport, I will probably start to stay there.
July 18, 2014
Rated 3 out of 5 by MrT69 Close to Airport?
Sorry, I was in a bad mood when i arrived two hours later than expected. Made it to the bar one minutes before it closed. Thankfully, was able to convince bartender to make one last cocktail. The was ok european hipster hotel vibe. Nitpick one, my GF woke before i did. She proceeded to do her make up in the mirror. There is no door to the sink, only a door to the shower. The light was bright in the room. Nitpick Two, It was pretty far from the Airport. Nitpick three, the shower door would not stay closed. Flooded the bathroom. And the carpet really needed to be replaced in my room. No staff member at front desk for check out. Check in staff was pleasant!
July 7, 2014
Rated 3 out of 5 by tom6456 More style than substance
It's fine that they try to be on the cutting edge in terms of style. But they shouldn't forget two of the fundamentals of their industry: customer service and comfort.
July 17, 2014
Rated 5 out of 5 by Cavo Friendly smart service
Staff and management (John) had great understanding of traveling all day and getting us in the room quickly.
July 17, 2014
Rated 4 out of 5 by Traveler462 Hotel is typical Aloft fare; however, parking is problematic
The Aloft at Denver International Airport has the typical Aloft amenities if you've ever stayed at an aloft.
There is a shortage of parking, however. This is a very hotel heavy area, and the other hotels monitor their parking lots proactively. As such, you may end up circling for a long time looking for any available parking spots for the Aloft.
July 14, 2014
Rated 1 out of 5 by Srfnkth The staff does not have a clue....
I purchased a vacation package including air and ALOFT hotel. The package was paid in full in advance. A month later ALOFT Hotel charged my hotel stay to my credit card. Multiple calls to hotel have resulted in lie after lie. "Oh we will deduct the charge", "we deducted the charge yesterady", "we deducted the charge on friday". To date no deduction has been applied to my credit card. A call to Starwood Customer Service was even less productive. The parent company told me they are not responsible for ALOFTS actions.
June 18, 2012
Rated 2 out of 5 by Linley This hotel needs help
Mold in the shower, shower door didn't close (causing water to go all over the floor), room keys deactivated at least once a day, on 3rd day front desk staff finally realized it was the locking system (never was fixed), no ice machines on the floors (having to go to the front desk is ridiculous), 1 washer 1 dryer for entire building (again ridiculous), 1 of 2 elevators went out on 4th day (staff said entire management was on vacation and they were not allowed to be contacted) very unprofessional. Elevator never fixed in our week long stay. No drawers to keep clothing in. The best part about this hotel was their housekeeping service (we were on the 3rd floor). Very helpful, polite, went out of their way to be kind! Also, they are pet friendly!
July 8, 2014