Rated 3.9 out of 5 by 101
Rated 5 out of 5 by Foxy019 My compliments to the XYZ staff....
Just wanted to compliment Rebecca (XYZ bartender) for her positive attitude, knowledge of football, and never ending smile! Addtionally, her display of professionalism directed towards an intoxicated patron of the bar last night was much appreciaated!
Hopefully her Arizona Cardinals and my Green Bay Packers continue to have great seasons!
November 19, 2014
Rated 5 out of 5 by mdhenry100 Good hotel
Nice hotel, great staff and decent rooms.
November 20, 2014
Rated 3 out of 5 by Ldydr a little disappointing
I have stayed at your hotel about 3 times so far. I was very disappointed this visit. I asked for a quiet room and was given one right on the plane path. Not what I wanted. I asked guest services for additional products and was only given 2. He promised he would stop by later and return with additional products, but that never happened.
So sad I was unhappy because we come to visit our kids in Scottsdale at least twice a year.
Maybe you can make it right and change my mind.
November 13, 2014
Rated 4 out of 5 by stephen14 Communitions slow
I called when I arrived in baggage to get the van and he told me that I would have to call back when I had my bags and was outside. So I did and I stood and stood and called back for them to tell me that I had to look for a gray van. I found him and he said we have to wait for another person that called and he said that they had not got their bags and we needed to wait. I ask him why some could call in advance and other had to wait . He said he had never heard of waiting until you got your bags. It started my visit off sour. At check in it was nice. No coffer in the morning, but when I finally found someone the did fill it, but it took about 5 minutes to find someone, as the desk clerk was busy checking people out and I understand that. I am staying there again tonight and hope you van service is better for my flight tomorrow morning
November 12, 2014
Rated 5 out of 5 by SierraRose Amenities Rank A+++ With Us
We have stayed at Aloft PHX-Airport many times and have always found the employees and rooms to exceed our expectations. Proximity to PHX Sky Harbor and PHX light rail are unbeatable. Rooms are European/IKEA style (compact and well designed with power dock on work desk; fridge) and perfect for our 1-2 night stays. Complimentary Internet a big plus. Courtesy shuttle to/from airport. Or take Sky Train across the street.
November 3, 2014
Rated 5 out of 5 by Ralph101 Nice Place And Great Value
I love this hotel. It is close to the airport, very reasonable, and extremely efficiently laid out. Been staying there for years and people are always universally friendly.
October 31, 2014
Rated 4 out of 5 by Christos12 quick stay
i was only stays prior to a early flight so it met my needs good bed and clean room
October 31, 2014
Rated 3 out of 5 by Sally25 This hotel is very handy to airport
Danny checked us in
last time we stayed we were up all nite with a party at the pool-June 2012
asked for a quiet room-#512-contruction started at
5:45 am on the building next door-
suggestion-hotel was not full put guests on the otherside of the hotel
Nancy was on the desk in the am. She was very mad
that Danny had given me 2 10.00 vouchers for breakfast for gold status. She said to me 'its not
my fault and not your fault"-totally non professional
not only was i offended by it she had no problem'
throwing Danny under the bus
Suggestion-train the staff to be professional
October 21, 2014