Aloft Phoenix-Airport

  • 4450 East Washington
  • Phœnix,
  • Arizona
  • 85034
  • États-Unis
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.9 out of 5 by 117 reviewers.
Rated 1 out of 5 by I will never come back to this hotel Per the category of the hotel itself, I believe that this is just an OK facility. The reason why I would never come back to this hotel is because the staff is not in sync and the rudeness of some of their personnel. I took a personal/ business trip to Phoenix with my family (we were a total of 4) and booked this hotel for three nights. Upon arrival, at check in I was kindly offered an extra card for a free breakfast for my other two guests, as it is know that as a platinum member I can only have one guest (I thought truly that this was a very nice welcome gift). However, the next morning an employee named Nancy (I believe) did not want to honor the gift and with a very sarcastic attitude kept on arguing me that she was going to charge me for the breakfast of my other two guest and I considered the way she spoke to me was offensive, we involved the manager on duty who basically call me a liar as he states that he knows her employee for a very long time and he does not believe that she was rude and sarcastic. I told them that the way she acted made me feel that that I was begin for food. For me it was not a matter of money, I am a worldwide traveler and I do know the rules of engagement, but if the hotel offers me an extra benefit, the have to honor it, if their staff made a mistake in giving me the extra benefit, they should have deal with this employee later and not take on me. At the end the manager agreed to honor the gift which does not take away the offense as that is what should have been done at the very beginning. My wife got a bad head ache due to the embarrassing moment and never used the breakfast service from then on. For me the most important thing in the hotels is how the hotel staff treats their guests and I was mistreated here. I will recommend travelers to avoid this specific hotel. August 19, 2015
Rated 5 out of 5 by Good hotel Great hotel, clean classy and staff very helpful. I stay here all the time and have never had any issues.. Nick the night time desk clerk is an great guy.. He's always very professional and informative.. Aloft is an very affordable hotel (some nights lol) that has the feel of the "W" with less chaos .. July 28, 2015
Rated 4 out of 5 by Friendly and welcoming hotel My experience at check in was excellent. The staff member, Nancy, went out of her way to assist me with issues using the keyless function. While the technical issue was never resolved (not Nancy's fault), Nancy was very sweet and helpful. She also greeted and made me feel welcome any time I was in the lobby area. Other members of staff were also friendly. The overall experience was very warm and welcoming. July 27, 2015
Rated 5 out of 5 by Nice Airport Hotel Have stayed here many times for business. Staff are great and hotel is clean. I would recommend asking for a room facing the swimming pool because the runway is noisy at all hours of night July 9, 2015
Rated 4 out of 5 by Really Nice Hotel We missed our flight from Hawaii to Phoenix the night prior so with all the mix-ups in flights I looked for the closest Hotel to PHX; Aloft worked for us! I called, they came and picked us up at 11:00pm from airport, we had some food and a couple drinks at the bar which was good, we went to our room and it was very nice. Beds were very comfortable we all slept well. 6am wake up call, shower was great, and off we went back to the airport Via shuttle-on time... Staff was nice, stay was comfortable, we would stay again if needed. Aloft really did serve us well. Everything was emailed to me so I didn't have to worry about signing this or that; that was very convenient. Thank you! May 31, 2015
Rated 2 out of 5 by Lovely decor and friendly staff But it ends there i tried this hotel since it was so close to the airport. The decor in the lobby was nice, the staff were very friendly and attentive. The elevators were dark and bathed in blue light- ambiance I guess but kind of creepy. The room itself was small but that wasn't so bad. The bed was low and it felt like a cement slab. The wifi never worked , ever! The walls were paper thin you could head your neighbor scratch. I noticed something in the carpet and it was a cockroach. With road noise in front of the building and construction in the back stay somewhere else. May 30, 2015
Rated 4 out of 5 by Close to Airport, but Need to Improve on SPG Keyless The Aloft Phoenix was exactly what you can expect from the Aloft brand. It was a great value (7,000 Starpoints/night) with a modern/hip feel. The hotel is close to the airport with quick, convenient, and free access via the PHX Sky Train located just a few minutes walk from the hotel. Overall, I had a great experience and it was exactly what I needed. I was excited to test out the SPG Keyless feature on my phone for the first time. I checked in online, activated my key, and selected my platinum amenity (breakfast) all on the SPG app. I was able to bypass the front-desk and go straight up to my room to access my room with my phone. After a couple of attempts, the phone unlocked the room. However, I didn't have any platinum amenity breakfast voucher/card in my room, so I still had to go to the desk the next day. The platinum amenity breakfast option is $10 per person at the lobby grab-and-go store. The breakfast sandwiches were very good. May 24, 2015
Rated 5 out of 5 by Lovely hotel I stayed here on my way through Phoenix, just for a night. At first when I walked in I wasn't sure if I was at a hotel or a swanky club, but once I realized it was the right place I settled in quickly using the Keyless entry via my iPhone. The staff was great. The room is great, big TV, comfy king size bed, even a copy of Wired. What made me even happier was they have a "Plug in and Play away" console on the desk where you can directly plug in the HDMI cable from your laptop. No need to fumble around on the back of the TV trying to hack off the built-in video player, and no need to call the staff to get a remote that has an Input/Source button. Oh, and free internet -- I didn't even have to sign some form or anything. This is particularly refreshing since most hotels still either charge for internet or force you to go through some form to get access for 24 hours. Here at Aloft I was watching Netflix in a few minutes on the 42" LCD. Great experience overall! And great price! April 10, 2015
  • 2015-09-04T10:10:40.088-05:00
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