Rated 5 out of 5 by BLESS Great Stay & awesome staff!
Fast service, clean, easy check in and out. Very courteous staff highly recommend!
July 16, 2014
Rated 1 out of 5 by Frankbjr Stay in Philadelphia
I want to tell you how much my wife and I enjoyed our stay in Philadelphia. We were visiting her brother who is dying of cancer and It was very nice to have a comfortable room to relax and relieve stress..
Your staff were very accommodating. We would definitely recommend and stay at other locations around the world.
July 8, 2013
Rated 4 out of 5 by Angel01 Angel Woodward is the BEST!
I stay at a Starwood hotel weekly and continue to come to the ALoft Hotel in Philadelphia airport for one reason and one reason alone...Angel Woodward. She has been the most accommodating person I have encountered in the Starwood system and she continues to exceed my expectations every visit.
May 13, 2014
Rated 4 out of 5 by joe2818 cleanlness
Hotel room was great, clean well maintained and had a very user friendly design. lobby area needs a better scent system as it had a stale odor.
Frot desk staff was awesome.very friendly and knowledgable about the area.
Bar person seem to be a bit pre occupied and did not have the same aggresivly friendly demenor as your FD team.
December 8, 2011
Rated 3 out of 5 by JGiraffe Recommended Sort of
As an aLoft hotel, the layout is the same as a previous aLoft hotel I've stayed at. (Max 5 floors, XYZ bar, modern hip feel to interior as well as lobby) so I will go to the good and bad about this specific location.
The front desk people are incredibly friendly, and as a frequent traveler they greet you by name.
Location is only 15 minutes away from downtown even with traffic.
Gym is spacious, includes 2 treadmills, 3-4 ellipticals and 2 bikes.
Rooms are very clean and I think their wall mounted LCD Tvs are the largest along the lines of 40" maybe.
On one occasion, I was "walked" to another location 40 minutes away. Of my 10+ stays at this location this was the first time this happened. Things happen, but I would have preferred to be contacted by the management staff prior to my attempted check in that I was walked 40 miles away to reduce my travel time.
For what it's worth, the staff did contact me afterwards and apologized which was nice.
October 22, 2011
Rated 4 out of 5 by Tydye The front desk was friendly and welcoming...
The front desk was very welcoming.
Because we have a larger group, they took the initiative and request to put a hold on an air bed for us. That was very nice of them.
July 2, 2014
Rated 3 out of 5 by Tiff08 Hotel is adaquate
I prefer the Mt Laurel, NJ Aloft to the Philly Airport aloft. The staff is not as friendly as Mt Laurel.
It is very close to the airport as well as the Stadiums and areas.
This Aloft charges $12 for parking. The gate to get out doesn't usually work with your hotel room key as it should.
May 7, 2014
Rated 3 out of 5 by BT12 Starting to Look Shabby
We stayed here a year ago and the place is starting to look a bit worse for wear. Lots more scuff marks on the walls, the shower leaked and the wallpaper was becoming undone. The clerk who signed us in, rather than upbeat, just seemed bedraggled. We'll give it another try but they' need to give it a nudge.
March 30, 2014
Rated 2 out of 5 by rbilliards loud
There was so much banging and inside hall noise, each time a door shut it slammed. Plus the outside noise was bad as well. And then the water to the toilet would run and shut off...with a bang...in the room next to me...all night long. Did not sleep well and neither did my associate who I was traveling with.
February 27, 2014
Rated 5 out of 5 by SamiraclesFL Staff; continues to shine
2nd time staying here and both times the staff has found multiple ways to make it a special stay. Keep up the good work.
July 4, 2014
Rated 2 out of 5 by JoeBl Needs Improvement
Airconditioning unit was extremely loud. It turns on (not as loud thou) even when it is off. The shower needs an update. I'd rather not think about stepping on the floor of the shower.
Staff was excellent, internet was excellent, value is very good, but I would pay more for a quieter room and a decent shower.
August 21, 2013
Rated 5 out of 5 by DrummerDaveP WOW!
I spend about 30 weekends a year out in hotels. This was my first experience of an ALOFT hotel. Nothing but top notch all the way! The contemporary / european atmosphere was exciting from the entry and throughout. I am telling everone I frequently travel with about the great and very comfortable experience!!
March 4, 2013
Rated 4 out of 5 by Josh1477883 Nice stay
Nice hotel and comfortable
July 13, 2014
Rated 4 out of 5 by travelb convenient place, fix the shuttle
Staff very good.
Shuttle arrangement was poorest ive ever seen in my 30 years of weekly travel. what was a 5 min. trip in, was a 30 min. return to airport simply because of trying to stuff people in an out of a undersized vehicle. Either buy a proper shuttle vehicle or run a lot more of them.
November 9, 2013
Rated 4 out of 5 by GThomas27 Great Room, very close to PHL Airport
I had a nice room (2 windows overlooking PHL airport, but very quiet as well. The room is pretty modern compared to other hotels I have stayed at. There is a bar down by the lobby along with a pool table and some comfy chairs to hang out at. Definitely will stay at again if im in PHL soon.
August 3, 2012
Rated 3 out of 5 by Travelgirl Overall Experience
Staff was wonderful - very helpful, inviting, and gracious. Location of hotel was also great. But, standard of cleanliness - not so much. A good vacuum of the entire place would be a good idea, as would a good cleaning of the shower in the room.
Overall, I would go back to this hotel.
April 11, 2013
Rated 5 out of 5 by Closer Terrific Experience!
All was great with the exception of the checkout woman that was having a disagreement on the phone with an internal employee (boss). A personnel matter while I was waiting to check out on Friday morning 12/13/13. Everyone else and the facility was outstanding. Thank you!
December 16, 2013
Rated 2 out of 5 by SandyD Great Features, needs work
I love the concept of your hotel! Love the design. However, the room was sub-par in cleanliness and upkeep. In the shower area it looks like it could be leaking and the grout was different colors, looking like a bad patch job. Due to cleanliness I will not recommend you.
April 17, 2013
Rated 4 out of 5 by GlennB nice hotel, good branding
We enjoyed our stay at Aloft, Philadelphia. The location was convenient, although a little hard to navigate at first. Room was spacious, amenities were good. Front desk service was fine. All in all, I'd give it a 9.5. Would stay here again, would stay at another Aloft.
August 13, 2012
Rated 5 out of 5 by funx2 Staying here was a great experience
Our stay at Aloft Philadelphia Airport was a very nice experience. It was convenient to the airport and the shuttle service was reliable.
The staff was exceptionally friendly, professional and so pleasant with every contact we had.
I would definitely stay here again.
October 27, 2013
Rated 5 out of 5 by KellyP Great experience
My son and I were very pleased with out stay at the Aloft Hotel in Philly. The hotel was "hip" enough for kids and for the adults. The rooms were beyond clean and very comfortable. Staff was excellent and went out of their way. I would highly suggest staying here.
June 24, 2013
Rated 5 out of 5 by Berryb Having a room at the end of the building was great
The view from the window was great, could watch planes landing and taking off. The room and the staff were great. I would definitely stay at this property again. My flight had arrived early and property was very accomodating by letting me check into my room early.
November 16, 2012
Rated 2 out of 5 by Buckeyetx Facility is showing its age
At first blush, the facility looked like a standard Westin property, however when I got to my room it was another story.
Shower was stained with cracked grout and gaps in the tile. Carpet was badly stained. Room did not smell fresh.
Lighting in the shower was dim.
December 10, 2012
Rated 1 out of 5 by JShaub Property is worn, dirty, beat up and lacks routine maintenance.
I was very disapponted with the Philly ALoft. I have stayed at others but will never to back to Philly location. Carpet badlly stained, holes in walls, could not control AC, shower wall was nasty from leak.
May 12, 2014
Rated 5 out of 5 by jay63 excellent
I found my stay to be very pleasurable. I found the staff and the enviorement create a atmosphere that is conducive to repeat clientel.
Everyone from house keeping to food and beverage to the front desk staff was responsive and considerate of the guest needs.
February 28, 2013
Rated 5 out of 5 by curtis07 Pleasant Stay
The hotel was very clean, the staff was friendly, and all our needs were met. The response time for requests made through the front desk was astonishingly quick. Although, I believe the hotel is geared towards a younger client, I still felt comfortable
June 23, 2013
Rated 4 out of 5 by Karla67 Great Airport Hotel
Very pleasantly surprised with the quality of the hotel and the friendly, professional staff. This property offers good value for price paid. The only negative was the additional cost to park which was not something we expected with an airport hotel.
May 12, 2013
Rated 3 out of 5 by Meg423 Some good, some....so-so
No place to sit other than in bed or the straightback (and not so comfortable) desk chair to watch TV. Nice upholstered 'bench' under the TV but not sure why...
Great to have mini-fridge and setup allowing hookup to audio/video was nice suprise.
May 10, 2013
Rated 3 out of 5 by GRALax Hotel maintenance is not responsive
Room had not AC/Heating unit and toilet rain constantly. Called front desk at least 2x day to complain and report. Checked out 3 days later and no one ever responded and nothing was every fixed. Otherwise decent facilities and great location.
May 28, 2013
Rated 4 out of 5 by SPGLifetime1 Ideal location for a traveller
Aloft hotel is a solid choice when traveling. This location is right next to the airport- ideal for traveling.
You can tell this hotel gets a lot of stays, the shower needs some tlc(unfortunately i did not mention this during my stay-me bad)
October 21, 2013