Rated 4 out of 5 by Robmeca22 Hotel has Very Comfortable Beds
The beds in this hotel are very comfortable. The pillows make you feel like you are sleeping on air they are just so relaxing. The big tv on the wall is also a plus. You can also enjoy cocktails at the bar. A very nice hotel to saty in.
July 6, 2013
Rated 2 out of 5 by Vince56 Locomotive in the room
Clean hotel. The front desk staff were not particularly welcoming. Air conditioner in the room sounded like a freight train every time it came on. Had a terrible night sleep being woken up every 45 minutes or so by the air conditioner.
September 21, 2013
Rated 4 out of 5 by ttlmg Great Staff Experience
I have stayed at this hotel several times. Last night when checking in, Danielle, the Front Desk attendant was delightful, helpful, and friendly.
Also, when checking out this morning, Angel was very kind.
Very nice experience.
December 13, 2013
Rated 5 out of 5 by KeeNikki Love Staying Here
The people at the Aloha desk are always warm, friendly and welcoming. Any time I had to call to the desk my needs were met quickly. I truly enjoy my stays here and will continue make this my hotel of choice when visiting Philadelphia.
February 18, 2013
Rated 2 out of 5 by Wrench1 Dissapointing
Arrived late in the evening and front desk did not greet me and barely acknowledged me. Took way to long to check in with a prepaid reservation and staff seemed bored. Room was dirty, carpet had two large stains on the floor.
October 15, 2012
Rated 5 out of 5 by Eaveet 4 years running, still my favorite hotel in Philly
I have been staying here since it opened. Since then. Danielle, Erica and the whole crew have been more than accomodating and utterly professional in every dealing. It makes it a pleasure to go back again and again. Thanks!!!
August 3, 2012
Rated 3 out of 5 by JAB1 Needs some work
Shower had large carcks in tile and door seal missing in spot so water leaked onto floor making it difficult to use the toilet without feet being wet. Closet design odd, small so could not hang pants within. I expected more.
May 2, 2013
Rated 2 out of 5 by clsolut This hotel is tired.
The theme and facilities need a face-lift. The grout in the bathroom (floor and shower) is dirty. The employees were false in their attitudes and desire to help. This came through in actions, words and results.
January 3, 2014
Rated 3 out of 5 by King38 Hotel Experience
There were bugs in my hotel room. The bugs were attracted to the shower and toilet area and there were a lot of them. The bed wasn't all that comfortable, The staff was great though. Their customer service was exceptional.
May 13, 2013
Rated 5 out of 5 by FrequentFlyer10 Upscale and Fashionable - True comfort
A great spot to stay for a really early flight out of PA Airport. My costs included parking my car and the shuttle to the airport. I was concerned about that part of the package - but it was excellent.
I would recommend.
December 20, 2012
Rated 3 out of 5 by AggieT Room Not Cleaned
I was surprised to find that my room did not get cleaned during the day between my two night's stay. The bed was unmade, the towels and washcloths at the sind were where I left them, and the soap bar was not replaced.
October 3, 2013
Rated 4 out of 5 by beach30 Very new and contemporary.
Hotel is very cool. Liked the way the bathroom is separated from the sleeping area in the room. Nice bar in the lobby. Not thrilled to pay for parking. Very close and convenient to Philadelphia Airport.
January 7, 2014
Rated 4 out of 5 by AshleyD20 Good Retro Experience
My family stayed here for the first time over the Thanksgiving holiday. The staff was extremely accommodating. We were able to check-in a bit early. The rooms were cool! We plan to stay again in the very near future.
November 26, 2012
Rated 5 out of 5 by dubc modern and close to the airport with 24hr shuttle
My wife and I enjoyed the modern and clean accommodations. It was close to the airport with a shuttle available frequently. I really liked the layout and I planned to enjoy the aloft hotels when i get the chance.
August 30, 2013
Rated 4 out of 5 by Joef14 Nice place nice staff
The shower drain was stopped up and the seal on the shower door was damaged and allowed the floor to get very wet. Drain was immediately repaired the next day upon request. Shower still deficient
January 11, 2014
Rated 3 out of 5 by rk51 Sleeping on the Street
I stayed at your facility to be close to the airport to catch an early flight. Did not sleep all night because my room was right next to the access road to the airport. Will never stay with you again
December 13, 2013
Rated 5 out of 5 by Michelangelo Philadephia Aloft
What a great hotel! Gorgeous design and details. It was extremely clean and had so many perks. My needs were a hotel with style near the airport in Philadelphia.....this was reasonably priced and wonderful!
October 7, 2012
Rated 5 out of 5 by Molly Wonderful hotel
Our first stay at ALOFTwill be the first of many. Quiet, exceptionally clean, and very comfortable bed! The staff were superb...very customer friendly. Highly recommend this hotel for a pleasant experience.
February 24, 2013
Rated 5 out of 5 by Linda00 Great staff
I've stayed at this hotel several times in the past. The last time was over a year ago but I'm always amazed that your front desk staff is still there. They always remember me and always aim to please.
May 9, 2012
Rated 3 out of 5 by Grams Great location for commuting
Comp. Shuttle very convenient
April 6, 2014
Rated 3 out of 5 by PBAA Staff
I asked the staff for help twice and both the times did not get the service / help I was asking for.
March 14, 2014
Rated 4 out of 5 by Dee33 Great staff - nice ambiance!
Really enjoyed my 5 night stay at aloft. Will definitely be back. The staff was so accommodating and professional. The bed was really comfy too. Only complaint would be the road noise.
July 27, 2013
Rated 5 out of 5 by Firekey Good Hotel
I stay in this hotel often. The proximity to the airport is great. The hotel has a good vibe. It's clean and the front desk staff are always incredibly nice.
January 25, 2014
Rated 4 out of 5 by VK11 Unique hotel
My party really enjoyed their stay here. Amenities were nice and the welcome staff was very friendly. I liked how the hotel stood out among others I've stayed at in the past. Loved it!
March 27, 2013
Rated 5 out of 5 by barnett2000 Unique hotel, great place to stay
Staff was very friendly, hotel was clean and unique. The ability to hook up my computer and ipod through the TV was awesome. I will definitely stay here again next time I'm in Philly.
May 22, 2013
Rated 4 out of 5 by Frankbjr Stay in Philadelphia
The hotel was very comfortable, staff very friendly. However, the bathroom shower had a funny smell and there was mildew and the vent had not been dusted. Great room and great value.
May 15, 2012
Rated 4 out of 5 by GB01 European efficiency
If you have stayed in modern hotels in Europe you will know what I mean. Efficient layout, airy, all the latest facilities in the room, excellent service, and close to the airport.
July 3, 2013
Rated 3 out of 5 by Runr29 Nice looking hotel, but needs maintenance
The look of the Aloft at PHL is cool, and I was pleased to find a fairly reasonably priced hotel at which to use my SPG membership. The staff was perfectly friendly and accommodating.
On the downside, the place clearly needs some maintenance. My bathroom door rolled right open immediately after being closed. The front desk sent up an engineer who determined it needed to be removed and remounted, and they couldn't do it at night, so I was moved to a new room. In the new room, neither the refrigerator or coffee maker worked. Other items that were sub-par included stained carpets, moldings coming off walls, and just noticeable deterioration here and there. No one item bothered me greatly, but everything taken together made for a less than ideal stay.
The front desk was great, given I had to speak to them several times. My SPG membership wasn't recognized at all, but oh well. I was given a free movie for needing to change rooms, but I didn't use it because it was late at night and I needed to get to sleep. For a comfy bed and TV that don't cost an arm and a leg, it's a decent place, but I wasn't wowed beyond that.
December 6, 2013
Rated 1 out of 5 by bella1421 Would have been a great stay
I normally love staying at Aloft hotels however when my friend and I got off the elevator the entire hallway on the second floor reaked of weed. It was horrible like someone stood there smoking. We went into our room and it didnt smell and we were very tired so we just tried to relax. Around 10pm the smell in the room was so horrific we called downstairs to complain. We couldn't breathe it smelled so bad and my friend has asthma. They said they would send up security. A little while later security knocked on our door and asked if we had complained they said yes. They then proceeded to knock on every door in our hallway asking people if it was them. We heard an argument break out a short time later but then the security guards just left and nothing happened. The smell lingered a bit but we were only staying for one night and extremely tired and while we would have liked another room none was offered to us, nor was an apology or what seemed to be a resolution to the problem. We thought the situation could have been handled much better. No mention of an apology or anything was given to us upon checkout either.
April 29, 2013
Rated 4 out of 5 by CanuckTraveler Best SPG Airport Property
For my money this is the best SPG hotel at the PHL airport. Great xyz bar to have a drink after work and the fitness center meets all needs. Close to the airport and downtown.
November 27, 2012