Rated 5 out of 5 by subphillyflyer This hotel is very modern
My son and I really enjoy staying at this hotel.
August 23, 2014
Rated 5 out of 5 by MrsT10 Exemplary Standards and Stay!!!
My husband and I wanted to celebrate our 16th anniversary in style and comfort. The Aloft staff and environment met our needs to the highest degree! We were pleasantly surprised to be met with the most friendly and attentive staff. Danielle had the most welcoming, sincere, and relating personality. She was very knowledgeable and informative!!! Our experience could not have been better! Thank you for the care that you put into maintaining a pristine environment and the warmest conversations and celebration of marriage. The atmosphere was family-oriented, sophisticated, and highly enjoyable!!!
August 11, 2014
Rated 5 out of 5 by DK72 Cannot be beaten for the value
I have stayed at Aloft in Philadelphia several times and it cannot be beaten for value. It is a fraction of the price of the hotel at the airport but is only five minutes away. It offers the best quality of mattress and the rooms are very quiet and peaceful. My only complaint was that my room was not ready when I arrived and I had to wait about 20 minutes for them to get it ready, but that was a minor issue.
August 15, 2014
Rated 1 out of 5 by Soxgirl373 Room smelled of smoke/Front desk agent lack of customer service/No sleep
I will never again stay at the Aloft Phila Apt location, absolute worst experience, upon arrival appeared I was bothering front desk (FD) agent, her demeanor & response made it seem as though I was not a welcome guest; entry gate caught me off guard, called earlier 2 inquiry about parking, no mention of gate;turned around, called FD 2 inquire if this actual entry into hotel. Original room smelled of smoke, went down 2 FD, agent just gave me another room/key & no offer of apology; carpet stains all over floor; room stuffy;clock ticked(annoying);beds very un- comfortable-did not rest well at all-in area 4 funeral.
January 19, 2012
Rated 4 out of 5 by Hockeybeez Great place to stay for our Philly getaway
This hotel near the airport made it easy to get downtown. Staff was friendly, professional, and courteous. Décor was functional and comfortable with the lobby being a great place to relax, probably moreso than the room. Facility was fine with some renovations underway. Guest laundry room was out of order, which could be a problem for longer stay guests. All in all, it was just right for our mini-vacation
August 9, 2014
Rated 2 out of 5 by Carhartt Needs Improvement
I have come to expect all Alofts to be consistently similar but this property in particular was lacking. Hopefully, it was just a temporary glitch.
Pros - Extremely friendly staff, check-in, etc. Rooms Air Conditioning was excellent!
Cons - Parking at $12 a day. Upon checkout I had to pay to get out and ended up being double charged for that day. $36 for less than 2 days. High speed internet is non existent and did not work 95% of the time. Internet was slow enough wireless or wired that even Gmail wouldn't load. Hotel and kitchen were out of bottled water. Poor selection of foods, fresh fruits, salads, etc. No breakfast in morning as oven was broke. Hotel in general was pretty dirty. Floors in halls needed a vacuum big time.
August 4, 2014
Rated 5 out of 5 by Ryan1984 Great Customer Service
I stayed in the hotel for one night, on August 2, 2014. The first thing I noticed when I arrived was the customer service. The front desk agent, Angel, was the friendliest and most helpful employee I have dealt with at a hotel. She explained the parking procedures thoroughly, told me about a few restuarants in the area (and also explained the re: Fresh area in the hotel), and also gave me a room with the renovated shower (which was very nice).
When I left the front desk and headed for my room, I passed a few other employees (mostly housekeeping and security), who all greeted me and seemed very friendly.
The room itself was nice, I like the modern look. The beds were comfortable and everything looked clean.
Thanks again for a great stay, especially the great customer service and hospitality. I will be staying with Aloft again when I return to Philly.
August 4, 2014
Rated 5 out of 5 by YellowCar modern hotel
Great Hotel near the airport, modern facilities. Close enough to the city. There is a 12 dollar parking fee.
August 6, 2014