Rated 4 out of 5 by Bearish Great services but a few features lacking
Overall, I had a good stay. The staff was very friendly and supportive - answering all of my needs. the "feel" of the hotel was very good too.
There were a few practical/pragmatic features that were lacking. For example, the lobby was cluttered with well-designed furniture but made it difficult to get through (especially with luggage). There was no area to hang towels in the sink area, and no real areas to hang shirts/clothes in the bathroom to steam. In fact, there weren't really any good areas to store or hang clothes.
I loved the overall layout of the bathroom facilities and the bedroom was decent too. The food options for breakfast or snacks were great and freshly prepared.
May 9, 2013
Rated 5 out of 5 by Pooh50 excellent value
We recently spent 5 nights at the Alof tin Brooklyn. The room was spacious compared to ususal NYC rooms. My husband, who has back and sciatitc isuues, loved the extra comfy yet supportive bed! The staff was very helpful and answered all questions immediately. We would highly recommend this hotel. Plus very close to the subway.
May 15, 2013
Rated 5 out of 5 by DowneastTraveler Comfortable, convenient
Aloft is in an area easily accessible to Manhattan and to the areas of Brooklyn that visitors will want to see. Subways to both areas are within a 2-5 minute walk. Restaurants, galleries and shopping in Cobble Hill, Boerum Hill, Brooklyn Heights and Dumbo are all in easy walking distance, and Carroll Gardens only a few minutes furrther. The rooms are small, but very comfortable, and the staff was very attentive. We asked for a quiet room, and it proved to be just that. Loved our stay!
May 13, 2013
Rated 5 out of 5 by Deon68 The Best!
The front desk staff were amazing. I stayed a week and they made me feel at home.
May 13, 2013
Rated 2 out of 5 by Formytravels I wish they had a better bed and more knowledgeable staff
Service overall was good except for two minor inconveniences: first, a staff member at the front desk provided us with the wrong information about where to take the subway. We walked in the frigid cold just to find out he was wrong. We came back into the hotel and asked a second staff member at the front desk and she gave us the right information and provided us with a subway system map. I ask myself why didn't the first guy, knowing that we were out of state, provide us with the map to begin with? They had a big stock of it. He also forgot to mention that the station on the corner does not sell you the tickets, you must purchase those a block away in another station. Second, we wanted to drink some coffee at the lobby and were told we had to pay for it and we did with cash every time only to find out the day we were checking out that we, as gold preferred members, were entitled to one.
Overall, this was not my favorite hotel, room was impeccably clean but small, furniture has no drawers whatsoever, and everything seemed compressed. The bed was noisy, I couldn't sleep well. The location felt creepy past midnight although they say is safe. For the convenience, I was willing to take the pain it being a category 3 but now they made it a category 5 which I think it's absurd. The one good thing about this hotel was that it was a category 3 with the convenience of a close subway station. However, now that it is a category 5, by all means, I would rather stay somewhere else.
May 12, 2013
Rated 5 out of 5 by Mikasun Wow! Friendliness abounds.
My 16 yr old son and I arrived at 8:30pm on a Thursday night and walked into a lobby filled with live music and smiling people. We were immediately greeted by casually dressed employees and check in was friendly and quick. We chose valet parking (only $9 more) and even that was as smooth and friendly as can be.
Our room was adorable - very European, in that the use of space is brilliant and the extras were fun and kitschy. We were on the 18th floor and it was as quiet as could be. The view was not spectacular, ie of downtown Manhattan, but it definitely spanned Fort Greene and over to the river.
We headed out to walk over to the Lower East Side for a late dinner, which was fun because we were about ten or so minutes to the B'klyn Bridge. It was a good long walk, but we are totally happy to walk for great food after being in the car for hours. However, there is a metro stop right near the hotel that'll bring you anywhere you want to go.
We walked back to the hotel after, arriving at 1:00 am, and the lobby was still hopping, although it was quieter. Again we were greeted by smiling employees.
The night was silent, and if it hasn't been for construction work outside the hotel that started at about 6am, I'd have slept for hours longer.
We were late to checkout - there's a yon of shopping in the area - but everyone was just as chill about that as can be. We checked our bags to spend the rest of the day unencumbered and enjoyed the area.
We always stay in Manhattan, so this was a new spot for us. I love the area, and the employees at this hotel could not have been more committed to ensuring we were happy with our trip. That makes all the difference. The fact that the price was so reasonable only makes us want to return sooner.
May 11, 2013
Rated 5 out of 5 by Laura61 Beautiful and very comfortable room.
Such an inviting atmosphere and a very comfortable bed. The shower was great too.
The was our first experience at an Aloft and will definitely stay at another!!
May 20, 2013
Rated 5 out of 5 by Bizguy Very Nice
This is a very nice, comfortable hotel. the internet connection was slow while I stayed there < 1MB, and although the hotel is non smoking the room next door were smokers so I woke up at 1 am and 5 am every morning with that stink in my room. The staff was very friendly and attentive.
I recommend this hotel, I just wish people would respect the non smoking policy, and the hotel would enforce it.
May 4, 2013