Rated 5 out of 5 by purplerain25083 We love Aloft
it was our first time in Thailand and staying at Aloft is without a doubt the best decision.
good location, nice facilities, our room is well kept and staff in general is helpful. free tuktuk ride is a bonus.. except that its only up to 9pm or 10pm if I remember it right :-(
given a chance to travel back to Thailand, I would certainly book with Aloft again.
February 6, 2014
Rated 1 out of 5 by Mime Nevert stay tbthus hotel
The rooms were small and lacked even the basic amenities like shower caps. Check in and check out we're difficult. The room was nit ready until early evening. The restuarants were not open except fir breakfast. On checkout I was overcharged. Overall a very disappointing stay. I couldn't wait to get out of there
February 6, 2014
Rated 1 out of 5 by SPG31traveller Don't come her, save your money and time :-)
If you like spending time in Thailand, Aloft will make you loose that feeling.
The staff try's as good as they can! When everything is smelly and dirty, it don't help . The hotels location is in the end of a narrow busy street! It's a sad hotel, in a very nice and beautiful city. Thailand is just so nice, unfortunate Aloft is not.
July 6, 2012
Rated 5 out of 5 by luie new hotel.........................................................
everything is new and clean
WXYZ bar is Excellent place to go for drinks
Love the ambiance and the whole setting. Staff is efficient and friendly
January 21, 2013
Rated 1 out of 5 by eallix Disppointed
Awful experience, not even recognized as a platinium member
August 19, 2012
Rated 3 out of 5 by AnnaTX Great features
I love the hotel, but it is not ideal for business traveler, this is my second stay in 6 weeks, I am not sure if I will book again. Both of my stays I gotten woken up by drunk people after 3 am, and then I had drunk people knocking in my door after 4 am. It is hard to get rest when things like this are going on . Great amenities and good service. Maybe you need to book top floors for business travelers. Being female business traveler I do not feel comfortable with people knocking at my door at 4 am. This location is great if you want to go out and party. I would not recommend for business traveler unless you want to go out and party. Lots of activities within walking distance
January 12, 2014
Rated 1 out of 5 by jll888 Disappointed
This is the 2nd time we visited Bangkok, and since we had stayed in another 3 starwood properties in the same area, so we decided to give a try in Aloft. However, our 2 nights stay in Aloft was disappointing.
1. No upgrade for Platinum member. We have been told by the reception that there is no upgrade for Platinum member in any Aloft and Element brand. So, no upgrade, no Club Lounge access, no free breakfast unless you choose breakfast as the welcome amenity instead of points.
2. Shuttle service. Although they do provide tuk tuk service, but in our 2 night stays in Aloft, we never seen any Aloft tuk tuk at all. Even the concierge staff also not sure when will the tuk tuk available, so we have to walk by our own.
3. No help offered by the concierge team. We walked from Nana BTS to Aloft which located deep into Soi 11, and there are many levels at the hotel entrance, yet no one came and offer a helping hand, we have to carry all our luggage by our own.
And no one came and offer any assistance while they saw us waiting at the entrance, even they were free at that time (they were "busy" chit chatting I think). In any other hotels, staff would always approach and ask whether we need any taxi or any assistance, but not in this hotel. I have to approach the staff to get information.
If you are non-member and don't mind to walk for some distance, then you may choose Aloft. Otherwise pick another SPG property in Bangkok.
September 24, 2012
Rated 3 out of 5 by Razzou Good Value; can be fit-for-purpose
Comfortable room, in design and function; but small and lacks the all-important ... bath-tub!!!
Many nice touches, like the pool table in a Lobby section. I couldn't operate the Wii-like video game; reckon has to do with my mid-age.
Prepare to do some walking - the hotel is deep into Soi 11 from Sukumuvit and the three levels of stairs to negotiate at hotel entrance when you return can be daunting; age again? Well, nice night-clubs around (hotel provided free access to one) ... for the youngesters.
All staff I interacted with can benefit from a better ability to speak English in a comprehendible manner - particularly receptionists.
February 18, 2012
Rated 2 out of 5 by gfmsugrad Think twice before staying here
As a platinum member I might be a bit picky. No upgrades, no club lounge, no breakfast, very little staff help. If you are an SPG member you have better options in BKK.The best service I got was the free tuk-tuk to another SPG hotel.
ON THE POSITIVE SIDE. The place is trendy and fun and reasonable priced. If you are a non-SPG member it is worth the stay.
October 24, 2012
Rated 4 out of 5 by Mendy7 Good Value
I have stayed here twice and the hotel is okay.
The distance off the main road (Sukhumvit) is a bit annoying , but the free shuttle to the BTS station makes up for it. The best thing about the hotel is the price when they have promotions. $90 for a night is not bad. If you are a light sleeper, I would not recommend staying here as you can hear faint music all hours of the night. The only thing I really didn't like, is their lack of Platinum recognition. They informed me at check in that they do not participate in the complimentary upgrades to the best available room for Platinum members (as all other Starwood properties I stayed at do)
December 19, 2013
Rated 3 out of 5 by theworldtraveler Overall Good Hotel
This is the lowest cost SPG Hotel in Bangkok. I had not stayed here as it is new and wanted to try it out. The rooms were nice and clean, fast internet and friendly staff.
As a SPG Platinum Member, you dont get the upgrades like with other hotels.
With the new platinum choice, they are no longer offering a drink a day. I picked the breakfast and while OK, nothing to write home about.
If I were younger, did not have any status with SPG and wanted a place to sleep, this would be the place. But for one wanting the extras as a SPG Platinum member, there are more choices in Bangkok.
No upgrade for Plats
No 'free' Breakfast outside of the Platinum Choice
No more 'free' Drinks
Far walk from the Station
Yes, they do have a Tuk Tuk but it is one way. Other hotels in the area have a Tuk Tuk that waits at the end of the street (check out Soi 8/10 and you see them). This is a busy street.
As for the 'free' Drinks. My email a few days earlier stated I would be getting the drinks but when I arrived they said they no longer do that. They should have honored what the wrote.
March 14, 2012
Rated 2 out of 5 by erniekim52 Ant-infested hotel
It's at a decent neighborhood if you are single and looking for some. For business, many taxi won't drive me to where my office is located because of traffic so I struggled a lot. Lots of working girls outside and at their club (Level) but that could be pros and cons depending on why you are here.
Ants! Lots of them by the desk. Crawling on your laptop, arms, face, everywhere. So don't work near the desk and definitely, don't bring anything sweet into your room
November 25, 2013
Rated 4 out of 5 by Wils Good feeling
The aloft is in an excellent location, and is a cool and modern hotel, with friendly and attentive staff.
January 21, 2014
Rated 3 out of 5 by Nancynkb Staff is warm & helpful
Especially one of the bell boy but I can't remember his name.
January 21, 2014
Rated 4 out of 5 by Grumpy2012 Another good stay
Stayed february 2013.
This was my 4th or 5th stay i think. Trendy, hip hotel in a central area. Don't think my parents would have liked it cos of the young vibe.
Gym is still below average. Pool area small but good. Food and minibar rices are reasonable for a hotel.
This time i noticed if you arrive home late a big crowd from the night club is hanging outside the hotel entrance. Maybe not so good..
Also had issues with the taxi when i was going to the airport. Some kinda deals going on between the bell boys and taxi drivers? If so, not good at all!
All in all i enjoyed my stay and will return.
March 1, 2013
Rated 5 out of 5 by UKexpatinKazakhstan Great hotel
I have stayed at lots of the other Sheraton branded hotels in Bangkok and this visit decided I would try Aloft. In future there will be no need to stay elsewhere. The rooms are clean and modern, the location is great, staff very helpful and there is really no need to pay the excess premiums to stay in the other hotels. I needed to extend my 3 day stay to 5 days and the staff even allowed me to change a prepaid non changeable booking for a future date so I didn't have pay more out and lose the prepaid booking as I no longer needed it. As i said, I'll definitely book Aloft in Bangkok next time!!
August 3, 2012
Rated 5 out of 5 by Jackson8 Worth a try
My girlfriend and I were pleasantly surprised with the friendly service and the great bar at the hotel. If you are on holiday, it is in a great location to take advantage of the night life.
January 19, 2014
Rated 4 out of 5 by ZeePensup Hip hotel in one of the most exciting area
The hotel was just open for 4 days when we checked in. We thought that the hotel would be less "ready". But everything seems to be BAU and all services run quite smooth. The staff are so friendly and welcoming.
The room is rather small comparing to other SPG hotels nearby but has other interesting things to offer such as connecting ports with TV and ipod/iphone docking. We also like the coffee brewing machine. The hotel style suits hip travellers and new generations! By the way, the bed is so good and pleasant...
This is the first time that we experience Aloft after watching so many times on SPG TV. We like the 24/7 refuel a lot. The price and the taste are good...
For excercising, I think the pool is a bit too small but the gym is quite OK. The view from the pool is very nice though.
In terms of comments, the water heating system in the room is not really 100%, taking a very long time to heat up. The parking lot is very exciting, we needed to drive into an elevator to be lifted up onto the parking area...If you like something different, you've got to try. It is our first experience with this type of parking lot in Bangkok SPG hotels ^ ^.
In summary, we like the hotel and would recommend it to travellers preferring to stay in the central area with easy access to BTS. By the way, the hotel offers free tuk tuk service to BTS Nana and up to Terminal 21 department store(BTS Asoke).
Have a nice stay here!
December 6, 2011
Rated 4 out of 5 by Cyprus22 Trendy new Hotel in heart of soi, 5 minute walk to Sukhumvit
Trendy check-in area, staff seemed unsure of procedures.
Room OK, very comfortable bed, no bath.
Restaurant: Lunch very disappointing if you don't want the buffet.
Breakfast buffet very good.
SPG website does not make clear Platinum privileges are non-existent except wlecome amenity/250 points on check-in.
NO Room Upgrade offered even if available.
NO complimentary breakfast unless taken as check-in offer instead of points.
NO Club Lounge/Complimentary beverages.
Aaah, in-room WI-FI was free.
The staff were helpful, but appeared undertrained or just new to the job.
All that said, I enjoyed my stay, but with the added price of breakfast for 2, it is same price to stay in Westin Grande!
May 31, 2012
Rated 1 out of 5 by StarwoodGuest0418 Horrible Experience AVOID THIS ALOFT
I was in Bangkok on business and decided to book one night here to bump up my Starwood stays before the end of the year. What a mistake!!!
I have stayed at many Aloft properties and I know what I am getting for the price. I am not looking for five star luxury, but I do expect that the room would be comfortable.
First, maybe this is an energy saving technique, but the Aloft rooms are not air conditioned when you leave the room and the hallways are not air conditioned either. Needless to say, when you return to your room after being gone for a few hours your room is extremely hot. To make matters worse, my room never cooled below 25 degrees C. I complained to the front desk staff but they said there was no one on the property to fix the AC at the time and there was no other available room at that time.
Needless to say, when I checked out that morning I got the standard "how was your stay, sir?" Are you kidding me??? I was burning up all night and didn't get any sleep. "Oh, I am sorry to hear that sir. We will have someone check on the room today." What good does that do me??? I just love it when a hotel staff member doesn't know what to do when a guest has a real issue so they just smile and apologize. It just seem so insincere that it aggravates me even more!
By the way, I don't know if the GM is some super cheap person, but why doesn't he/she want to cool the hallways. Every time I got off the elevator on my floor the hallway was even hotter than my room. I am sure this hotel is probably independent and not owned by Starwood, but minimal standards need to be maintained for your brands.
November 30, 2013
Rated 3 out of 5 by AVAcosta retrain the cleaning staff
mostly, in the past 6 months since my last visit, I have noticed a decline in cleaning. The rooms seem to be mostly clean. Wear and tear is beginning to take it's toll as well. The staff, all staff, are friendly and will make for a pleasurable experience. You should find this hotel to your liking, especially if you're looking for the mod feeling.
January 10, 2014
Rated 5 out of 5 by Adventure12 A modern hotel with a great location
I stayed for 4 nights and I had a great experience. The room was very clean. The staff was extremely polite and helpful. The lobby area was modern and playful. This was my first visit to Bangkok so I was out exploring the city everyday. After a whole day of walking under the hot sun, I feel safe, secure and relax the moment I walked pass the front door of the hotel. I am telling all my friends about this excellent hotel. The next time I am in Bangkok, I will not bother looking for a hotel. Aloft will be my home away from home.
December 11, 2012
Rated 1 out of 5 by Track bad staff
ive been to many small hotels where the facilities were alot less but most of them had good manners. I only asked one question and your staff member seemed to busy to ans me.. in my stay i only spoke to one person and results were the worse i have come accross in thailand. Im now in chaing Mai at a very,very small hotel. I suggest your staff come to the bed and terrance hotel for staff training. i travel to north america alot and will never use any of your sister hotels. Ive already spoken to many people rearding your hotel
January 24, 2013
Rated 4 out of 5 by Flyingtailor Cant give this hotel 5 stars
This is a great hotel purely on price. I would give 5 stars but 2 of my favorite hotels SPG of cross are in Bangkok. Rooms are clean fresh and good size staff helpful a little young and still learning. I had a problem with my phone in my room went downstairs young man very helpful in connecting me with front desk phone and trying his best to help.
Yes great location at night lots of fun a must location for young not old guys like me well maybe even me.
PS young staff full of energy
March 1, 2013
Rated 5 out of 5 by LouisLEI Good Location with Good Service
It's good to stay in this hotel for my Bangkok trip.
First of all, the location is convenient. I take the airport train from airport to the central of city, then it took around 15 mins to the hotel. Next day I found out it's just one funny street from the hotel to NANA Station of BTS. I call it funny because there are many restaurants, bars.
Also the room is good and comfortable. I requested near elevator and high floor then stuff made it for me. Thanks for everything!
One more thing make me impressed that the lunch buffet in the Crave Wine Bar & Restaurant is excellent! Not expensive and every dishes are good to taste!
June 13, 2013
Rated 4 out of 5 by TOGirlsWknd Great location, friendly staff
This was our belated honeymoon trip. Our stay at Aloft Bangkok was thoroughly enjoyable. The staff were friendly and attentive. Special thanks to Art (concierge) who helped us arrange one-day return transportation to Ayutthaya, gave us directions on how best to navigate the city via BTS and was always there to answer any question we had.
The hotel is a 5 minute walk to Nana BTS station which gives you access to the metro throughout the city.There's a 7-11 at the end of the street so, you could get water, pop, snacks and even beer for cheap. There were also numerous street food vendors and restaurants (with vegetarian/vegan options) on the street.
Their fitness facilities and pool were well maintained. The buffet breakfast was varied and sumptuous.Rooms were cleaned daily and linens, waters, coffee, tea were refreshed. I would recommend the Aloft Bangkok Sukhumvit to both business and leisure travellers.
M&M - the honeymooners
January 4, 2014
Rated 4 out of 5 by Chicago1125 Fri and Sat night at W XYZ (SM) bar
We had just checked into the hotel late on Friday night and were hungry, so we went to the W XYZ(SM) bar for some food. When we got there, they made us buy a drink package that they had going on from 9pm-midnight.
We just thought it was strange that you couldn't go in there for just 1 drink and food, you had to pay the 499 baht per person charge for the "all you can drink" Friday night hours.
Also, the servers there were not that friendly, granted we did not speak Thai.
February 18, 2013
Rated 4 out of 5 by abuczynski Quality modern hotel, excellent location
Aloft provides a great, modern, chic hotel experience in a fantastic location in the heart of the exciting Sukhumvit district. Good facilities are coupled with excellent, friendly staff who make the stay most enjoyable. The bar, nightclub and 24 hour kiosk are excellent. I'd be happy to recommend staying here.
January 4, 2014
Rated 5 out of 5 by Harsh Get Afloat with Aloft !
Oh Amazing place in the clouds above the Sukumvit 11. This place really gets you to have all the fun and gets you to do all your work too :)
Really Aloft ! Best place to stay for fun and work in Bangkok, its like any other place on 'the strip' in Las Vegas !
September 20, 2013
Rated 5 out of 5 by Ant2012 Good funky hotel in a vibrant location
A funky, bright hotel suitable for business or leisure travellers. It has a modern, fresh and young atmosphere. Good, relaxed service and in an ideal locale for bars and clubs in the Sukhumvit precinct. BTS is a short walk away or take advantage of the hotel tuk-tuk. The room was clean, comfortable and featured the latest modern conveniences and appliances. Thank you for a memorable stay!
August 1, 2012