Rated 5 out of 5 by Qingdao007 Stay at ALOFT
The reason for choosing a hotel is the staff. At the restaurant, the staff included Kong, Patty, Bam, Noy, Oui, Cloz, Noey, Krit, A, and Tuk. They were all excellent and provided us with an excellent dining experience.
The room cleaning staff knew that we like to have small pillow and drink a lot of water, thus provided those, before we arrived.
Then, the front desk staff, inlcuding Dream, Kris, Gwen, Geng, Neng, May, Gae, Perm, Art, Golf, Farah, Narn, Norm, Aun, Moo, Toom, Notto, and Ball made sure that our arrival and departure were without problem and explained the facilities to us. They were perfect.
July 8, 2014
Rated 5 out of 5 by UKexpatinKazakhstan Great hotel
I have stayed at lots of the other Sheraton branded hotels in Bangkok and this visit decided I would try Aloft. In future there will be no need to stay elsewhere. The rooms are clean and modern, the location is great, staff very helpful and there is really no need to pay the excess premiums to stay in the other hotels. I needed to extend my 3 day stay to 5 days and the staff even allowed me to change a prepaid non changeable booking for a future date so I didn't have pay more out and lose the prepaid booking as I no longer needed it. As i said, I'll definitely book Aloft in Bangkok next time!!
August 3, 2012
Rated 4 out of 5 by Grumpy2012 Another good stay
Stayed february 2013.
This was my 4th or 5th stay i think. Trendy, hip hotel in a central area. Don't think my parents would have liked it cos of the young vibe.
Gym is still below average. Pool area small but good. Food and minibar rices are reasonable for a hotel.
This time i noticed if you arrive home late a big crowd from the night club is hanging outside the hotel entrance. Maybe not so good..
Also had issues with the taxi when i was going to the airport. Some kinda deals going on between the bell boys and taxi drivers? If so, not good at all!
All in all i enjoyed my stay and will return.
March 1, 2013
Rated 4 out of 5 by ZeePensup Hip hotel in one of the most exciting area
The hotel was just open for 4 days when we checked in. We thought that the hotel would be less "ready". But everything seems to be BAU and all services run quite smooth. The staff are so friendly and welcoming.
The room is rather small comparing to other SPG hotels nearby but has other interesting things to offer such as connecting ports with TV and ipod/iphone docking. We also like the coffee brewing machine. The hotel style suits hip travellers and new generations! By the way, the bed is so good and pleasant...
This is the first time that we experience Aloft after watching so many times on SPG TV. We like the 24/7 refuel a lot. The price and the taste are good...
For excercising, I think the pool is a bit too small but the gym is quite OK. The view from the pool is very nice though.
In terms of comments, the water heating system in the room is not really 100%, taking a very long time to heat up. The parking lot is very exciting, we needed to drive into an elevator to be lifted up onto the parking area...If you like something different, you've got to try. It is our first experience with this type of parking lot in Bangkok SPG hotels ^ ^.
In summary, we like the hotel and would recommend it to travellers preferring to stay in the central area with easy access to BTS. By the way, the hotel offers free tuk tuk service to BTS Nana and up to Terminal 21 department store(BTS Asoke).
Have a nice stay here!
December 6, 2011
Rated 4 out of 5 by Cyprus22 Trendy new Hotel in heart of soi, 5 minute walk to Sukhumvit
Trendy check-in area, staff seemed unsure of procedures.
Room OK, very comfortable bed, no bath.
Restaurant: Lunch very disappointing if you don't want the buffet.
Breakfast buffet very good.
SPG website does not make clear Platinum privileges are non-existent except wlecome amenity/250 points on check-in.
NO Room Upgrade offered even if available.
NO complimentary breakfast unless taken as check-in offer instead of points.
NO Club Lounge/Complimentary beverages.
Aaah, in-room WI-FI was free.
The staff were helpful, but appeared undertrained or just new to the job.
All that said, I enjoyed my stay, but with the added price of breakfast for 2, it is same price to stay in Westin Grande!
May 31, 2012
Rated 4 out of 5 by Dino High-rise hotel at affordable price.
I stayed at this hotel for the second time and everything is enjoyable as before. The hotel staff are very nice and friendly. Food is also good. The only drawback is the bathroom in guest room. Water tap at shower is not in good condition. It is too loose and difficult to manage properly. I wanted warm water but temperature is not warm enough for my need. The most impressive matter of this hotel is high-rise atmosphere. I can see very beautiful skyscrapers view from window. There are many restaurants and shops near this hotel. There is a BTS skytrain station within walking distance. Such a convenient place for me. I should add that my room number is 3107.
June 22, 2014
Rated 4 out of 5 by westh19 Hotel Staff
The staff at this hotel are fantastic, they remember me every time i visit, from the guys at the front of the hotel to the reception staff, they make me feel right at home.
July 28, 2014
Rated 5 out of 5 by Palmleaf Great stay
I have been coming to Bkk over the last 12 years regularly and stayed at various hotels. And I would rate this as one of the top hotels I have stayed at... considering all the little details put together of what makes a great hotel; location, pool area, gym, breakfast, design of rooms and general attentiveness of the staff. As package a top rated experience. If I have the opportunity, I will definitiely try to stay here again. Thanks !!
July 21, 2014
Rated 4 out of 5 by Mylo Marvelous
I have been here a few times and I must say the experience I had was just fabulous. The team has a high level of tolerance, that I salute you even tho some guest can be really ridiculous in their demands.
No doubt I will return again – but this time without any fuss as you have proven to be consistent in your services.
I would like to suggest that improvement opportunity should be provided towards your breakfast selection. I tend to see the exact food each morning.
You did well. Bravo.
April 25, 2014
Rated 4 out of 5 by porkami This hotel has great features
very well ,i will try again
July 27, 2014
Rated 4 out of 5 by Goodlife26 The Hotel has Unique Service
I am impressed with the Re Fuel service . been staying in Aloft Sukhumvit 11 for a few times and spoted this change with the way sandwich is being prepared Fresh and Just For You ! The price has also increased of which I think is more on the high side.
July 24, 2014
Rated 5 out of 5 by Adventure12 A modern hotel with a great location
I stayed for 4 nights and I had a great experience. The room was very clean. The staff was extremely polite and helpful. The lobby area was modern and playful. This was my first visit to Bangkok so I was out exploring the city everyday. After a whole day of walking under the hot sun, I feel safe, secure and relax the moment I walked pass the front door of the hotel. I am telling all my friends about this excellent hotel. The next time I am in Bangkok, I will not bother looking for a hotel. Aloft will be my home away from home.
December 11, 2012
Rated 1 out of 5 by Track bad staff
ive been to many small hotels where the facilities were alot less but most of them had good manners. I only asked one question and your staff member seemed to busy to ans me.. in my stay i only spoke to one person and results were the worse i have come accross in thailand. Im now in chaing Mai at a very,very small hotel. I suggest your staff come to the bed and terrance hotel for staff training. i travel to north america alot and will never use any of your sister hotels. Ive already spoken to many people rearding your hotel
January 24, 2013
Rated 5 out of 5 by PDavid57 Perfect location for business and nightlife
Aloft is always my favorite place to stay in Bangkok.
I like the modern simplicity, comfort and amenities of all the guest rooms, and the staff are always welcoming and attentive to my needs. I often recommend Aloft to my friends, and they always agree this is a great hotel offering real value and hospitality.
July 20, 2014
Rated 4 out of 5 by ZacLin Awesome hotel which truly embraces the vision of W Hotel
What attracted me to stay in Aloft was the phrase "A Vision of W Hotels". True enough, the rooms, the service and the facilities resembles so much, or in fact are identical to that of W Hotels! I was delighted with my stay in Aloft. Absolutely satisfied with the room!
The free tutu service to the nearest Nana BTS station was a pleasant surprise too! It offered great convenience for those who are just too lethargic to walk to the BTS station from the hotel.
Also! Not forgetting the awesome Re:Fuel and Splash - the gym and swimming pool situated at level 10 of the hotel. I love this area! I spent a wonderful time relaxing by the poolside after a quick dip and swim in the pool before I checked out.
The only letdown was that my room was near the emergency exit and I could hear noises of doors opening and closing on and off even when it was the wee hours. Better sound proof doors for the rooms would very much be appreciated.
July 18, 2014
Rated 4 out of 5 by MGCH Maintenance?
This hotel is only about 3 years old: but look at the bathrooms: the joints, the corners in the shower, the edges along the window of the shower ...
Anyway: I like the place a lot. But please take care of it to keep the value high.
July 20, 2014
Rated 5 out of 5 by LouisLEI Good Location with Good Service
It's good to stay in this hotel for my Bangkok trip.
First of all, the location is convenient. I take the airport train from airport to the central of city, then it took around 15 mins to the hotel. Next day I found out it's just one funny street from the hotel to NANA Station of BTS. I call it funny because there are many restaurants, bars.
Also the room is good and comfortable. I requested near elevator and high floor then stuff made it for me. Thanks for everything!
One more thing make me impressed that the lunch buffet in the Crave Wine Bar & Restaurant is excellent! Not expensive and every dishes are good to taste!
June 13, 2013
Rated 4 out of 5 by Chicago1125 Fri and Sat night at W XYZ (SM) bar
We had just checked into the hotel late on Friday night and were hungry, so we went to the W XYZ(SM) bar for some food. When we got there, they made us buy a drink package that they had going on from 9pm-midnight.
We just thought it was strange that you couldn't go in there for just 1 drink and food, you had to pay the 499 baht per person charge for the "all you can drink" Friday night hours.
Also, the servers there were not that friendly, granted we did not speak Thai.
February 18, 2013
Rated 2 out of 5 by erniekim52 Ant-infested hotel
It's at a decent neighborhood if you are single and looking for some. For business, many taxi won't drive me to where my office is located because of traffic so I struggled a lot. Lots of working girls outside and at their club (Level) but that could be pros and cons depending on why you are here.
Ants! Lots of them by the desk. Crawling on your laptop, arms, face, everywhere. So don't work near the desk and definitely, don't bring anything sweet into your room
November 25, 2013
Rated 5 out of 5 by BskiN Fantastic Accommodation Experience
Nice hotel, Nice style, Nice staff, Nice everything.
July 20, 2014
Rated 3 out of 5 by Andy2312 Happy Hour, not so joyful
Nursing an extreme thirst, went to the advertised happy hour at 21:50, on arrival - it was due to end at 22:00. Told. with much guffaws of laughter by the bar staff that since the till computer was out of synch with the regular clock, happy hour had already finished; the receptionist likewise found this shortcoming hilarious when it was reported to him,
Nice hotel, spoilt by poor service on the only occcasion staff were required to perform.
November 26, 2012
Rated 4 out of 5 by Manaf The hotel has a convenient location
The hotel location is convenient and surrounded with nice restaurants of just walking distance, in addition to clean and cozy massage places. The overall price of the room is splendid compared to the level of the hotel quality of rooms & service. I never stayed anywhere else in Bangkok since 2012 (My first experience with Aloft Bangkok)!
July 15, 2014
Rated 4 out of 5 by SteveTpe Steve from TPE
I don't think the water of the swimming pool is clean enough. I mean, all you need is take a look at it, you know they must turn on some system to make it clear.
And yeah, the pool is not big enough, comparing to Alost Sentral Kuala Lumpur.
But I love and recommend all the street food stands on the Sukhumvit 11. They are so amazing, the price is so cheap, must try.
July 13, 2014
Rated 4 out of 5 by DarthJason More than a Vision of W.
Definitely comparable with the more upmarket W chain but with a more affordable price point.
The Tuk Tuk transport service to BTS Nana is a godsend.
The rooms are nicely furnished with an amazing view.
Service was impeccable especially the concierge.
Minor points for improvement:
Room corridor aircon was not working at level 30.
While it may be difficult to implement, a preferred list of cab drivers could be chosen. My wife and i experienced a dishonest cab driver who brought us to a ferry point for a boat trip to Wat Pho even though we had agreed to go to Wat Pho via the cab. The boat trip price was exorbitant. While no fault of the staff at the Concierge, it would be good to have a preferred cab driver group that is honest and will not mar the otherwise perfect experience staying in Bangkok and especially Aloft Sukhumvit.
July 8, 2014
Rated 5 out of 5 by Ant2012 Good funky hotel in a vibrant location
A funky, bright hotel suitable for business or leisure travellers. It has a modern, fresh and young atmosphere. Good, relaxed service and in an ideal locale for bars and clubs in the Sukhumvit precinct. BTS is a short walk away or take advantage of the hotel tuk-tuk. The room was clean, comfortable and featured the latest modern conveniences and appliances. Thank you for a memorable stay!
August 1, 2012
Rated 5 out of 5 by Risa Great hotel in a very good location
The hotel staff were very courteous and friendly. The reception team are very effective and welcoming .
The room met all my expectations with an extremely comfortable bed that I already miss!!!!!
The cocktails at the Wxyz were to die for , the barman (Deedee) , you are the best cocktail maker.
Overall I had an awesome stay at the Aloft Bangkok and will highly recommend it!
June 26, 2012
Rated 5 out of 5 by tofan3008 great room & facility
nice to stay here, the staf responsive, especially Ms Mamprang (reception)
April 17, 2014
Rated 1 out of 5 by pin1973 Terrible expperiences in Aloft Bangkok soi 11
the staffs in aloft bkk made me a fool !!
I stayed in aloft bangkok for 1day on 10/02/2013
I arrived at aloft about 2 : 30 pm but the front staff said to me, " we need more time for preparing your room, could you please wait abot 40 minutes?" so I waited for 45minutes....after 45minutes, I went to front-desk to check in agian....but the staffs said to me " please, wait for another 30mins " I really felt furious.....so I called the manager for complaining why they treated me like this, even I'm a Gold SPG member....finally I checked in my room by 4 : 00 pm.....could you believe that? I waited for 1hr 30mins in the lobby...the front manager told me that they would provide me a vehicle to Plaza Athene next day for meaning of apology.
but next day, after checking out , they told me that I must wait for 30mins to board on hotel's car to transfer.
even I asked the car 3hours ago before checking out as they hoped. but they did not prepare anything for me.
so what's the meaning of apology ?
I was angry so I went to Plaza athene taxi. Please do not believe what the staffs say in aloft bangkok soi 11. the worst hotel of my life is here !!
February 17, 2013
Rated 4 out of 5 by Shan Fun to stay, at no great costs
I travel almost for 15 days every month from my base in Dubai but this is the most colorful hotel that I ever stayed. I love going back to this place as teh color & decor gives a very positive energy and helps me to relax. The "LEVEL" night club is great and the hotel provides free entry to nearby clubs like BASH, BED, etc which adds to the fun element during the stay.
February 10, 2013
Rated 4 out of 5 by andylho Aloft Bangkok Jul 2014
Have been staying regularly and look forward to coming back...
July 16, 2014