Rated 5 out of 5 by BruceBanner Beyond the simplicity
Excellent hotel with great staff. They took care of my needs from the moment I entered. Great teamwork, manners, and professionalism..........more on a level with those whom cater to high end clientele or upper political figures.
October 28, 2014
Rated 4 out of 5 by DHaRi 8 nights in Aloft
-Booked from SPG site for twin room for around 25000 Thai bat with breakfast which we didn't try due to jet lag.
-also booked private transportation from and to the airport with luxury BMW 5 series for 4400 bhat since it is 35 min from airport
Things I liked in Aloft
-Room was colorful with aloft colors , clean with nice wooden decoration
-bathroom was good with nice walk in shower and hose
-delighted to hear that aloft has anything anytime service which is pretty much like whatever whenever in W hotels but unfortunately it was just a name and lacked to the quality
-aloft got fingi rooms where you can control lights, TV , room service etc .. Good move aloft
-people are so friendly and willing to help except for some who want to talk just for a tip
-tuktuk service for nearby places for free was amazing and the kids loved it
-Internet connection was really fast, it was around 8 MB and I was connecting 3 devices
-got camp service which give your kids a tent in the room nice routine break specially if you have young kids
-also got baby setting services
Thank you aloft for
-contacting me before my flight to rectify my mistake in booking
Didn't like in Aloft
-Every time you call for service it takes longer time due to explain, repeat & lack of English resulting in wrong orders in the beginnings (best thing to download aloft app and search for what you want to order with out changing)
-phone was working only through the speaker they came and try to rectify the problem without success and ask me to speak from the speaker ! It's a problem if the low voice receiver who didn't understand proper English with kids in your room.
-Laundry in my point of view was expensive compared with other hotels.
-lunch time is limited and diner time start late with only one restaurant.
October 24, 2014
Rated 2 out of 5 Great Location! Nice new hotel off Sukhumvit
This hotel has a great location, trendy, and is reasonably priced. It is a good choice for anyone on a budget wanting to stay in an awesome area with easy BTS access. However, as a 13 year SPG / Platinum member I was disappointed in that they did not recognize that fact or give any of the normal perks you receive as a Platinum member in all the other SPG Bangkok properties.
I would recommend you check it out if you are not a Platinum member; but if you are, pick a different SPG property in Bangkok.
January 31, 2012
Rated 1 out of 5 by bradly81 Just for small budget travellers
I stayed this hotel about 2 months ago.
And I was forced to book here aloft bangkok due to my late flight. but their service was low as the room rate. Porter was almost threating me to take my luggages. Moreover the clerks at the front desk were mean with litte smile. Room was nothing special but toilet was partly dirty with some dirty pee stains or something like that around the toilet. I didn't even complain about this. cuz I would never ever stay here again.
April 14, 2013
Rated 4 out of 5 by abhi The Trendiest
Had a great stay from 20th dec,2011 to 26th dec2011.
aLoft 11 happens to be very true to its name,the trendiest and hip savvy of a kind i have ever stayed in.
The interiors,room comfort,bed,all the gizmo connections you will ever need,are all available.
Enjoyed a swim at the pool.(ya, but i wish it were temp controlled).
Hope you guys speed up the restaurant work and the kids activity area,so, yes i plan another great stay with my daughter who missed the kids section.
Mr.Haris.K(aloha Desk Manager),great person,who made my stay comfortable,by attending to all my requirements.
Thanks to all you guys,
Keep up the goodwork
December 31, 2011
Rated 2 out of 5 by Ellis Great city hotel with a need to focus on staying guests.
emailed to book, using EDM, buy one - one free night, asking to be called with confirmation, received an email, only, saying the room type wasn't available and a list of upgrade prices. I called them asked to talk to the manager, Yui who was great, after some negotiating we came to a fair compromise that I was happy with. Check-in was very smooth, good room with a great city view.
I get the concept of Aloft but wasn't so impressed to find cheep feeling conditioning/shampoo and body soap despencers in the shower and other toiletries, needed, not there (available on request) no drinking glass and having to go to Re-fuel on the ground floor for ice. There are better ways to go Eco and Starwood are generally doing it very well.
Crave Restuarant was closed for renovation although breakfast and a monthly Sunday brunch is put on there? Very disappointing as we'd arranged to meet friends there for dinner to enjoy the views. Fortunately there's a large range of choice, including 3 other Starwood hotels, in the proximity but they weren't recommended.
Great pool and gym for the size and location, however, when they started to pack up the loungers for a pool party that wasn't advertised I no longer felt so welcome. It took some inquiring to find out what the pool party was about, just a shame it wasn't advertised to guests.
Overall a great hotel with lots going on and a need to focus on staying guests and their needs.
September 23, 2014
Rated 4 out of 5 by jep24 Nice hotel
There are five Starwood hotels in the Sukumvit area and the Aloft is always the least expensive. That is a plus. The negative is the lack of meaningful SPG recognition and the amenities the other hotels offer. A toothbrush, toothpaste and razor are often available in non-brand hotels in the area that charge much less, but the aloft does not provide this even for platinum members. The hotel has a dance club that seems to be one of the most popular spots around, especially now that the club across the street has closed. The staff were generally very responsive to any requests and room service was reasonably priced, prompt and prepared as ordered..
September 19, 2014
Rated 2 out of 5 by Krish2068 Thanks but disppointed
Thank you for all good amenities in the room.
However, I'm disappointed on two fronts:
1. I didn't the room I wanted. I booked for two queen beds. But your front desk executive ushered me in to a king bed room, without even mentioning that, he was giving me a different room. Further, the room was full of smoking stink. Although, I've requested for a smoking room, i didn't expect to be thrown in to a stinky room. In no other Hotel, i had experienced such a stinky room. The worst was, when i asked why i was not given a twin queen bed room, the reply was, since you were staying only on night, we thought, you may not need it!! How strange that response was!
2. I understand, your Hotel is in the busy Sukhumvit area of Bangkok. But should that make you allow unruly public from the Hotel bar to occupy lobby area, shout, vomit, and crowd to space. Is your Hotel reserved only for wild party people. If that's so you should mention this on your reservation page.
Sorry Aloft, you I booked you because of SPG, now I wonder , should trust SPG commitment for quality!
October 6, 2014