Rated 3 out of 5 by JoelS Changed my reservation without my permission
Checked in Saturday night for two nights, with a friend for the Packers weekend. We arrived late and the hotel had changed my reservation to one King from two Queen beds. I had made the reservation nearly 11 months prior. They admitted the error and switched us to a 2 queen room for the second night, but I am still appalled that they would change the reservation to accomodate someone else when I had booked so long prior to the stay, especially without any notice to me whatsoever.
September 16, 2014
Rated 5 out of 5 by TravelingJOE Unexpected Surprise!
I had an unexpected stop in Green Bay and to my surprise, there was a Starwood Hotel in the area. Having only heard of Aloft Hotels but never staying at one, I was a bit leary of what to expect. However, from the moment I enter the front door to my final exit, Aloft Green Bay "knocked my socks" off! The friendly gals at the front desk provided ideas for dinner while the bartender offered small chit-chat to this lonely traveler, and my morning bowl of oatmeal hit the spot before a day of meetings. Aloft Green Bay turned a sceptic into a believer and I am now a loyal surporter of Aloft. I WILL BE BACK!!!
May 29, 2012
Rated 5 out of 5 by Ramses Home away from home
I have stayed at this hotel about a dozen times, and always leave looking forward to my next trip. Holly at the front desk is as kind as can be and the bartenders are the best I have ever experienced. Brian not only knows how to make fantastic drinks, but makes a point to make meaningful conversation with all the customers and seems to be liked by everyone there. The staff definitely sets this place apart!
August 12, 2012
Rated 5 out of 5 Amazing Stay
I travel all the time and I am very specific about where I stay. I chose Aloft, because of the great price and location. I was amazed and stoked after I discovered the service was superb.
I am not the type of person that likes dining out alone...but the bartender, Brian, made it easy. He was super friendly and quite professional. I felt like I had a friend along for the ride. He is the face...in my opinion, of Aloft... I wish more places had someone as professional as he.
I also think the maid service and front desk service was Awesome!
I will be back!
:) Kristine M (New Jersey)
June 3, 2012
Rated 5 out of 5 by drlnd Great find in Green Bay
This is a wonderful, chic and comfortable hotel in Green Bay. Staff are courteous and friendly. Great place.
September 12, 2014
Rated 5 out of 5 by JimJ The Best In Green Bay!
Wow, from the moment you enter this fine hotel with friendly staff greetings, you will be impressed. Modern, spotless, impeccable service, top-notch fresh snacks and fresh breakfast amenities, and a great bar too. An occasional big-time celebrity can be found here much to my surprise. Nothing stodgy or dated about this place. It's a gem that we are glad that we found. Our return to the Aloft on every visit is guaranteed. And no, I do not work for the hotel, just a fully satisfied guest.
October 27, 2011
Rated 3 out of 5 by Ajo56 Needs Improvement
I have stayed at this hotel many times and this was the first time I would say it was mediocre. The staff was not very informed, the coffee maker in the room didn't work, there was no shaving mirror in the room and the shower door was attached improperly so the water went all over the bathroom floor. The bed was comfortable as usual, but all the little things missing added up to a unmet expectations.
September 4, 2014
Rated 4 out of 5 by Rae19 comfortable stay
We were greeted by a courteous receptionist. Rooms were clean and free bottled water plus small refrigerator was appreciated. Work out facility was well maintained.
Only negative is road signage to reach the hotel. Very difficult to read the small road signs and there is not an ALOFT sign on the main entrance road indicating where it is located.
August 2, 2012
Rated 5 out of 5 by Volleyball123 Fun and beautiful
This is not a "normal" hotel. The aloft is NEW and upto date, and FUN.
Very nice bar area, sitting area, and over all nice.
The rooms are very confortable- there arent any dressers but do you really need them.
THe hotel is VERY close to anything you would ever need in Green Bay.
This IS the place to stay.
I want to come again!
November 6, 2012
Rated 2 out of 5 by Rawendt Accessable
I reserved an accessable room with a roll-in shower in April and confirmed twice by phone. When I checked in I was told none were available. I was given another room that was supposed to be accessable. It was not. Could not get to the toilet in a wheelchair. Could not use the shower. Very dissappointed. You need to get your reservation system corrected so the request is held. You also need to make rooms marketed as accessable as accessable or not market them that way.
August 30, 2014
Rated 5 out of 5 by Bullet2012 My stay at the Green Bay Aloft
Very pleasant. I was greeted by name apon arrival. My room was ready and cooled down properly, esspecially for the hot day that it was. The bar was nice and the bartender was very courteous. Overall a great stay!
August 12, 2012
Rated 4 out of 5 by becca62 Great Experience Overall
My only complaint was how we were treated on the morning we checked out. We had a rate which included breakfast and the majority of the staff didn't seem to know how to manage that fact. On the morning we checked out the staff acted as if we were "stealing" food. We had our breakfast vouchers in full site and sat to eat our food right by the reception desk. My husband finally said, after being stared down, etc. that our breakfast was included, but the person still acted as if that was not the case. It ruined an otherwise great stay!
August 25, 2014
Rated 5 out of 5 by JojoVic1225 love the modern touches
My boyfriend and I stayed at the Green Bay location on a whim, and we were very satisfied with the outcome. The room décor was very much appealing to our tastes. The company and activities in the lounge were wonderful.
September 4, 2014
Rated 5 out of 5 by EricZ Exceeded expectations
First time staying at ALoft and it totally exceeded my expectations. Cool vibe, great amenities people were friendly and room was spacious and clean.
September 13, 2012
Rated 5 out of 5 by Yooper Awesome atmosphere
Love it...stayed here several times, and will def stay again. Fun and funky. Wish the pool area was a little bigger though...with tables etc.
February 18, 2013
Rated 1 out of 5 by Mistyw1 Dirty As
This was my first experience staying at an Aloft hotel. The hotel staff was very kind and courteous upon arrival. The lobby was retro-chic and gave a good first impression.
The actual room itself left little to be desired. The refrigerator didn't work. There was a previous guests garbage that hadn't been emptied. The ice bucket hadn't been washed in ages. Worse, the ice utensil had black dirt/grime stuck in the grooves. It was disgusting.
Called the hotel staff who came to the room to inspect it. They themselves were rather shocked. They were unable to exchange rooms for us because the hotel was sold out. Therefore they exchanged refrigerators and left the room. No mention of trying to resolve the remaining issues.
The hotel Manager was not on duty. The front desk asked us to "come back tomorrow" with our complaints.
The next morning the three of us girls consumed the toilet paper that was on the roll. We searched the room high and low for a spare to no avail. We called the front desk for a spare and two hours later they brought it to us.
We left the room at 9am to do our sightseeing. We came back to the room at 4pm and it still hadn't been cleaned. Understanding that the hotel was sold out we figured it was taking time to get through the rooms. We left again at 4:30pm. Housekeeping was cleaning the room right next to ours so we assumed ours was next. We got back to the room at 2am and found our room to look exactly the way we left it at 4:30pm. Beds weren't made, trash wasn't removed, towels weren't replaced. Beds weren't even comfortable.
The overall price for this mid-range hotel was $700 for 2 nights. Breakfast wasn't included in the rate we paid ($350/night). It was price gauging at it's finest because they could. The hotel wasnt worth a dime and unfortunately it was a terrible first impression of the Aloft brand.
November 18, 2011
Rated 4 out of 5 by kikom Barking dog
Great overall experience... barking dog at 8 a;m not nice!
September 2, 2014
Rated 3 out of 5 by dibsdone Nice superficially, but no attention to detal
Broken blinds, ill fitting sheets that then peel off revealing heavily stained mattress, poorly flushing toilets: this is a list of the beginning of the problems. Nice looking place but not well maintained
August 31, 2014
Rated 5 out of 5 by Jak1946 Love the boutique style
I have stayed here before and enjoy coming back. Wish there were more Aloft hotels!
August 31, 2014
Rated 5 out of 5 by Aurora Style and Comfort
First time at an Aloft and we'll return. Fun, energetic, interesting concept hotel. Colorful lobby and minimalist/Asian inspired room decor. Due to mid-week visit we had a pool table, pool and lounge basically to ourselves. At last a hotel that doesn't feel the need to charge you for bottled water in your room, and WiFi. Geez. Only negative was the inside-mount roller blinds in an east-facing room, let in blinding slits of sunlight along the edges of the shades. Enough to light up the room and wake me up at 6:30a.
May 28, 2012
Rated 5 out of 5 by bellabop a minimalist approach
A minimalist hotel, Used bliss products which surprised me, although there was not a restaurant in the hotel there was an area with a very large selection of breakfast items and light dinner options. Nice bar/lobby area.
August 24, 2014
Rated 2 out of 5 by July27 Very disappointing!
We were staying for our son's wedding. The hotel was not able to accommodate our request for an early check-in so that we could dress before the 3 p.m. ceremony even though they told us that they expected to have a few rooms ready for us by 1 p.m. We had requested a connecting room which they thought they'd be able to accommodate and naturally that also didn't happen even though we had put in these requests months in advance. The staff all seemed to put the blame on someone else and didn't seem very apologetic or didn't try to accommodate us. However, the rooms were nice and comfortable.
July 29, 2014
Rated 4 out of 5 by Marjer Location good
Nice location, easy access to events in Green Bay
August 25, 2014
Rated 4 out of 5 Aloft-Green Bay
Very bright and clean hotel. Overall, a very comfortable stay. Found it strange that in a room with double occupancy there was only one cup for coffee. My wife and I had travel mugs so it was only slightly inconvient. When I mentioned this to the person at the desk, he said we could always come down and get an extra cup.??? I don't want to go out of my room to get a cup in the morning so we can have coffee. A suggestion would be to have Keurig brewers. They may be more expensive, but with the room rate I think it would be a plus.
We were thinking about just having a bite to eat in the morning, but after seeing the prices we opted to go out to have breakfast. I'm sure we had a better breakfast and at a much more reasonable price.
Overall, I've stayed in just as nice and better hotels with better amenities at a cheaper rate.
July 27, 2012
Rated 1 out of 5 by July27 very disappointing!!!
We stayed here for my brothers wedding. When we made our reservations, we asked to have adjoining rooms and to be able to check in early so that we could get dressed for the 3pm wedding. We were told this would not be a problem. When we got to the hotel they had given our adjoining rooms to someone else and they did not have rooms clean for us to dress in. The staff did not apologize for the errors nor did they try to make things right. All they did was blame someone else. Very disappointing stay!
August 10, 2014
Rated 5 out of 5 by FrancesLF First stay at Aloft
My first time at Aloft and it exceeded my expectations.
- good sized room, open feeling, well lit, had all the features I needed. desk, nice bench for luggage... window in shower was great, natural light
- great lobby - nice to be able to get a beer and relax, very comfortable
- pool open 24 hours, in a separate building (no noise issues)
- Unusual to see a charge for breakfast but it was worth it. Prices reasonable, selection good, very good coffee
February 12, 2013
Rated 3 out of 5 by JRP04 Met Needs
We had a large number of guests for a wedding party and chose the Aloft based on it's Starwood affiliation. The staff was generally friendly and it met our needs. The location is in an industrial area so while Green Bay is small, the hotel is convenient to nothing. We also had issues with unsupervised children in the hallway at 6:00 AM (lots of familes here) and we did our own sweeping of dead gnats from the windows when we arrived.
June 19, 2013
Rated 4 out of 5 by krismyoung Aloft in Green Bay is the kind of hotel I look for.
Aloft Green Bay is perfectly situated for me when I need to come to Green Bay. It is close to all I need, the rates are great, it is a comfortable and clean room, and the staff I have met have been friendly.
August 19, 2014
Rated 4 out of 5 by travelingdoc42 Great hotel at right price, but not much for Starwood Platinums,
This hotel is usually a good value - except when Packers are in town and maybe a couple of other weekends. Like all Alofts the Platinum benefits are almost nonexistent. Staff is very friendly and beds are quite comfortable.
August 18, 2014
Rated 4 out of 5 by GoPackers Great place and trendy for Green Bay!
Very clean and comfortable room but closet space is minimal.
Lobby very bright, great bar area.Great appearance throughout property. Limited food selections but appealing. Pool pretty basic and small.
Only complaint is that bed was not remade by housekeeping. Would recommend to anyone staying in Green Bay.
April 30, 2013