Rated 5 out of 5 by nmb4010 Very pet friendly, excellent location!
The hotel and surrounding location could not be any more pet friendly. Nearly all the stores in The Domain allow pets and those that don't post signs. Even Tiffany has a dog water bowl in front of their store! The hotel supplies doggy treats and bags and there's plenty of places to walk the dogs nearby. :) The room was very comfortable and the staff was super-friendly!
November 22, 2013
Rated 5 out of 5 by unimonkey Fun stay at a trendy hotel
The staff was excellent. The lounge was a fun place to hang out and have a drink. The location is wonderful with great restaurants and shopping all within walking distance.Did I mention the wonderful staff?
November 22, 2013
Rated 2 out of 5 by Brian2424 Noisy Rooms
My room backed up to the elevator and you could hear the motor whenever it was in use. The only time you could not hear the elevator was when the A/C kicked on. It was so loud you had to turn up the tv to hear.
November 20, 2013
Rated 1 out of 5 by Blurryeyes Nightmare hotel experience
This hotel is an absolute nightmare. I stayed for 5 nights on a business trip and never got more than 4 hours of sleep because of the noise.
On check-in, I asked for a room away from the street but was told none were available. So I had to deal with the noise every night from the street, the bar, and the construction.
I was kept awake by the noisy bar, even though I was on the 4th floor. It took hours to go to sleep.
Once asleep, I would be awakened by drunk hotel guests in the hall, at 2, 3, or 4 am. The front desk sent someone up once to help quiet one of the rooms but they continued to drunkenly yell for 2 hours.
When I wasn't awakened by drunk guests, it was motorcycles and cars drag racing on the road. Or construction and garbage trucks at 3 am.
Even the elevator is so noisy that it can be heard throughout the floor.
It was an absolute nightmare and I will not stay there again until you have sound-proofed the rooms somehow.
On check-in, the clerk could. It find my membership in the SPG system. I had to find my number and bring to the desk later.
October 12, 2013
Rated 2 out of 5 by Ribarnett Noisy Rooms
Very Noisy , doors slamming , music and could hear toilets flushing all night
November 13, 2013
Rated 2 out of 5 by csukenic A very poor experience
I spent 2 nights at the Aloft Austin on March 2-4 and was extremely disappointed with my experience. Hotel check-in was smooth,and the room was clean/ tastefully decorated.
Those were the high points of the trip. The walls are paper thin at this hotel and getting a good nights sleep is very challenging. In addition, our room air conditioning system was load during normal operation - That was prior to the knocking sound followed in the middle of the night and through the morning. Upon waking in the morning (or more appropriately stated, leaving bed after not sleeping much), I visited the front desk who committed to having engineering fix the knocking problem and also deliver a couple extra pillows since the bed only had 2.
Upon returning that evening, I found that the pillows were delivered and assumed the AC to be fixed as well - Though it was left off. However, after turning back on the AC, the knocking returned again in the late evening hours. After realizing that I could not sleep with the loud noise, I finally turned it back off and went back to sleep. That being said, the lack of ambient noise of the running AC (sans the undesired knocking sound) brought to light again the fact that the walls in the hotel were paper thin - Both internally and externally to the street. With a 6th floor room (top floor of the hotel), you should not expect to be woken up by a passing car or motorcycle - Something that happened more than once.
I spend roughly 30-40 nights annually in hotel rooms and this was one of the poorest sleep experiences that I have had in recent years. I expected better from a Westin property.
All said, I would not choose to stay at this hotel again nor would I recommend it to others. I feel that I wasted the Starwood points in booking it and would have been much more comfortable elsewhere.
March 7, 2012
Rated 3 out of 5 by VeeF Great except for the NOISE!
I would recommend this hotel to anyone, particularly younger people, if it weren't for the horrendous elevator and street noise that comes with a stay! The staff were wonderful, the rooms are simple and clean and comfortable, the courtesy van service to certain locations is unbeatable, but the elevator rumble and clang ruined my stay. I would recommend asking for a room as far away from the elevator shaft and equipment as possible, but other reviewers that have tried that said it didn't help. Outside noise is also a factor and I came away thinking they really skimped on insulation/sound-proofing material.
October 21, 2013
Rated 5 out of 5 by Lisav929 Great location and Staff
I stayed here for the Formula 1 race in Nov in Austin. The staff here was amazing. They were friendly and extremely helpful. I look forward in staying here year after year.
Thank You Aloft staff!
November 23, 2012