Rated 4 out of 5 by Sales007 Clean Hotel, Far from 6th St
I attended this hotel during SXSW because I didn't really have another choice (everything else was sold out). I thought this Aloft met expectations compared to other Alofts that I have been to.
The rooms were clean, the staff were somewhat friendly, and there are some snacks you can purchase in the front. Other than that, there isn't much here in regards to facilities/amenities. A pool table and seats in the front perhaps.
There are no shuttles that go into the city, so you're going to need to either taxi, hire a driver, or rent a car.
I'd recommend staying here if you're looking for a cheaper solution, but not during conventions in Austin as the main city is extremely far.
February 25, 2015
Rated 4 out of 5 by WiseOne Staff that represent excellence in hospitality.
Apart from the Aloft being well located and the price right, I experienced extraordinary customer care in every interaction with staff.
February 2, 2015
Rated 5 out of 5 by SAK518 1st time
Wow! Comfortable, friendly, efficient and convenient. I will look for an ALOFT where ever I travel.
December 1, 2014
Rated 1 out of 5 by Disappointment1 Very disappointed
When I walked into my room, there's a tool car in there. Front desk changed me to another room. However, next door has a bachelorette party and made loud noise. They came back at 3:57am and woke me up in the middle of the night.
We didn't have a good sleep and left a jacket behind. Front desk confirmed they have it and promised to send back to me on the next day. However, it's been a week and I haven't received it yet. I have stayed 278 nights at hotels in 2014 and this is the most horrible experience I have ever had.
November 22, 2014
Rated 3 out of 5 by PLJH Service
The valet guys were extremely courteous and attentive to my needs. However, the rooms were smaller than what appears on the website. Photos with more details on the web might help.
November 12, 2014
Rated 4 out of 5 by Ray63 Room was noisy
For a business travel is prefect. Not too far out of downtown Austin so it is OK distance wise.
November 10, 2014
Rated 1 out of 5 by neveragainaloftaustin Horrible stay
I stayed at this hotel for business travel. The beds were really uncomfortable and the customer service received by morning and night employees were horrible. I was not treated how I expected for a SPG hotel. WIll no stay at this location anymore next time I come to Austin. Always wanted to try Aloft and I hate to say it, but did not meet my expectations. HORRIBLE staff and customer satisfaction.
November 7, 2014
Rated 3 out of 5 by Jazie2 Valet Parking
You have excellent Valet Parking Staff. Upon arrival your valet staff advised me the different means of transportation offered by the hotel. No one at the front desk offered any of that information. Every morning just prior to leaving my room I would call downstairs and request my car to be brought up front. Upon arrival my car was waiting for me.
I would like to call out 2 of your staff members by name and give them a special Thank you! Michael Robinson and Ronell Francios provided OUTSTANDING customer service. Thank you gentlemen for helping to make my trip to Austin unforgettable.
November 3, 2014