Rated 3,8 out of 5 by 160
Rated 5 out of 5 by Missy2013 5 Stars Aren't Enough!!!
I absolutely LOVE this hotel!!! I have been staying here every other week since the beginning of January 2014 so I can attest that it wasn't a one time fluke of great customer service. My stays are always for 5-6 nights so I get to see every single staff member - both weekend and week day staff. EVERYONE at this hotel has GREAT customer service skills! I've even worked closely with Melanie in the Sales Department and can say the same for her! There are LOTS of hotels to choose from in Austin (and I have stayed in many of them) and this is the only one I will stay in from now on. And being located in The Domain is an added bonus! You have great restaurants and shopping to choose from. Close proximity to downtown and to all the Tech Companies. There's even a cozy hotel bar on property. Aloft Austin takes fantastic care of it's guests!!!
7 marzo 2014
Rated 5 out of 5 by Robby123 Best pillows I've ever slept on!
After a long, exhausting travel day, I had one of the very best sleeps I've had in a long time! I have to say, the bed, but especially the pillows, were extremely comfortable. I would like to know where I can buy one!!
12 febbraio 2014
Rated 5 out of 5 by Hotel0234 Great Hotel!
Very accommodating staff and there when you need them! Clean rooms-Comfortable bed-Modern upbeat decor-Enjoyed it!
10 febbraio 2014
Rated 5 out of 5 by vickyp EXCELLENT!!!!
I love the ALOFT DOMAIN...truly my favorite. Great location to shopping/dining and a fantastic staff that are extremely friendly and helpful.
8 febbraio 2014
Rated 5 out of 5 by KGreen Voted My Favorite Place to Stay
Dana Cust and his staff at Aloft Hotel went above and beyond to make my weekend with my boyfriend amazing. We were blown away first by the location. Next the greeting we received as we walked in late in the evening to check in was always very warm and welcoming. The room's decor was very modern and chic.
The next morning while we were in the lobby ordering breakfast we went over to ask for directions and info regarding vineyards in the area. Mr. Cust, himself, actually assisted us on a Saturday morning. He even went as far as to walk us behind the scenes into his office and talk with us as he searched directions and information.
That evening when we returned, we had drinks with some friends that live in the Domain and the bartender was absolutely polite and helpful. She even mixed us a special drink that we ALL enjoyed.
Needless to say we will be staying in only one place anytime we are in the Austin area.
Thank you Mr. Cust...
6 febbraio 2014
Rated 5 out of 5 by Buddyman Hotel features
very nice accommodations and staff were excellent
3 febbraio 2014
Rated 5 out of 5 by Kristen73 Uniquely Charming
We had a wonderful time at Aloft Austin. The staff was extremely friendly and the facilities were uniquely charming. We especially loved the outdoor heated pool!!
1 febbraio 2014
Rated 5 out of 5 by ptrelles02 Excellent
The only disconfort was the pillow of the room
24 gennaio 2014