Rated 3 out of 5 by Bethybabes We wouldnt stay again
The hotel itself is very nice. The employees are wonderful!!! The food in the cafe is overpriced, and the room is very small. The bathroom is poorly designed, so if you want privacy in there, forget it!!! The pocket door for the bathroom has a huge gap on the top and the side. The bathroom is so small, 2 people cant stand in there comfortably. The bed was not very comfortable. There is no parking, so you either valet your car or find a parking lot on your own. The walls were paper thin and you can hear everything in the hallway. We were very disappointed.
November 30, 2011
Rated 4 out of 5 by LuckyLisa Will be back to this hotel again!
First let me say that we loved this hotel. Modern, eco-smart, friendly staff. The only thing that we didn't like was the parking charges. When we arrived, we were told that it was valet only unless we wanted to find parking somewhere close-by, but they had no affiliations to parking in the area, and it would be 25-dollars for our stay. At check-out, we were told that was wrong, and that it was 25-dollars per NIGHT. Eeek! If we would have known that, we would have made other parking arrangements. Besides that though, loved the facility.
October 13, 2014
Rated 5 out of 5 by Gigi12 Great Hotel-Great Staff
From my first stay, I have had nothing but wonderful visits at Aloft. It's clean, neat, the energy is kicking from the moment you walk in the door as you're greeted with smiles from staff...a refreshing feeling after a long day.
It's conveniently located in the city and from a service pespective, the follow through I received inorder to meet my needs was phenomenal.
I was delighted to walk into my room one evening upon check in and see that I was randomly chosen as the guest of the night, I had complementary snacks on my desk with a very kind welcoming note from the Hotel Manager...that was just a neat little surprise.
I can't say enough great things about this hotel, you need to check it out for yourself. I remain an extremely happy customer and will continue to visit regularly.
May 21, 2012
Rated 3 out of 5 by Groupie Bathroom door not wide enough to cover the doorway
The beds were comfortable, the room was clean and quiet enough (although a lot of road noise). But there was a sliding door for the bathroom & it was not wide enough to completely cover the opening. It left about 1-1/2" open when "closed" as far as it would go. Also, on the other edge of the door, there was a gap between the door and the wall. Would be fine if you are traveling alone, but maybe a little more togetherness than some people would like. There is also a smoked glass panel in the shower that lets light filter into the bedroom area. Sink area connected to bedroom-can't shower without disturbing others.
November 22, 2011
Rated 5 out of 5 by BobJudi The Aloft Milwaukee is the place to stay!
We always stay at the Aloft when in Milwaukee. The location couldn't be better. The rooms are well appointed and comfortable and the staff is extremely competent and accommodating. We absolutely love staying here!
October 21, 2014
Rated 4 out of 5 by Brad1000000 Don't Park on the Street
I usually stay at the Aloft Milwaukee when I'm in town, but will consider other options after receiving a $20 ticket for parking my car at one of the plentiful spaces along the nearby streets. There are no "No Parking between the Hours of x to y" or "No Overnight Parking" signs. Instead, you are supposed to know the law that Milwaukee's mayor recently passed forbidding overnight parking on city streets without a permit. I've been parking in the same spaces for years when I've stayed at the Aloft (which I enjoy and recommend), but was never warned by the hotel staff after I said "No thanks, I'll park on the street" to their "Would you like to park in our lot?" There are suburban hotels not far away that I'll consider next time. If you stay here for several days, you might consider getting a parking permit from the city-hotel parking is $22/night.
July 6, 2012
Rated 1 out of 5 by Pjthome2004 Reservation Error
There was a mistake made in my reservation the week of 10-5, my mistake. I was surprised that I was charged the full amount with no consideration given that I have stayed at the Aloft in Milwakee many times and that I stay at Starwood hotels on a regular basis. My reservation was made for the 5th and I needed it for the 6th, did not realize until I recieved a invoice the morning of the 6th.
November 9, 2012
Rated 4 out of 5 by nadchicago GREAT HOTEL
LOVED IT. Everything you need is there. nice fitness room w/ new equipment, nice pool. liked the fact that the hotel has an " intimate " feel to it. it is not big but yet has what you would need.
location is good, walking distance from downtown. rooms are spacious. nice touch with the fridge ! staff is attentive. great rate! liked everything about it. will come back.
November 18, 2011
Rated 2 out of 5 by Nothappy101 This hotel needs improvements in every aspect.
Upon arrival we liked the initial look of the hotel. We arrived 1hour after check-in time and neither of our rooms were ready. After at least 30 min. one room became available, The second room wasn't ready until we got back from dinner. Not in a timely manner if you ask me. I would have to say that the Valet personnel was great! At the end of our night, we returned to our room and not a minute later we had security banging, claiming that we were getting multiple complaints. I understand people want it quiet, but we weren't being that loud. If we talked at all we were getting yelled at. Walls are paper thin!! We heard every conversation our neighbors were having the next morning even though they were talking at a normal noise level. The beds were not comfortable at all! Several people in our group didn't get much sleep because of the beds. Also, The bathroom doors are sliding and DON"T close all the way or lock!! NO PRIVACY!
January 28, 2013
Rated 5 out of 5 by MK143 This hotel was outstanding!
Wow! One of the best hotels we have ever stayed at! Everyone was so accomodating and very friendly and attentive to any question we had. They offered to look up information for us before we even had an opportunity to ask. We were also impressed that even the maid knew the history of the hotel. Will definitely try to stay at this chain of hotels again. M&K
September 17, 2013
Rated 5 out of 5 by CKCK2012 What an experience!
My husband and I have become loyal aloft fans! From the aloha desk to the valet, we are always made to feel special and cared for! I feel like a family member rather than a guest- and never like I'm being rushed along. Thank you for making special times even more special through your amazing staff and facility!
January 28, 2013
Rated 5 out of 5 by lorip119 Our Favorite Milwaukee Hotel
Exceptional attention to detail and amazing customer service. Combined with a great weekend in one of our favorite cities. This hotel is managed with great care. STAY with Confidence that you will have an exceptional home away from home.
October 24, 2012
Rated 5 out of 5 by jg1234 Worth the Stay
Very friendly staff, clean room and common areas. Hip bar with great lobby.
October 15, 2014
Rated 5 out of 5 by bman cool hotel
fun place. funky decor, very nice staff, cool bar and fun amenities like a pool table and chinese checkers. Bliss brand toiletries.
November 29, 2011
Rated 5 out of 5 by AnnOT Never disappointed with Aloft
We have stayed at Aloft in a few US cities and are always pleased. Especially like the Milwaukee location...
October 14, 2014
Rated 5 out of 5 by Traveling123 Great Stay
The staff could not have been more accommodating!
March 4, 2013
Rated 5 out of 5 by SPGPlatniumFan Home away from home
I have been staying at this Aloft property for over six months. The staff goes out of their way to make sure that my stay is as comfortable as possible! The location is excellent, convenient for getting on and off the highway and in waling distance to many great restaurants. The staff is always willing to make excellent recommendations!
I love the vibe of the hotel. The rooms are great, simple and comfortable - the showers are great.
The gym is nice, modern and compact - I've been able to get a great workout every morning that I stay. Also good running trails/paths/destinations are right outside of the hotel.
August 15, 2014
Rated 5 out of 5 by ChicagoJohn Great Staff
I've been meaning to write this review for a while now...I stayed at this hotel three nights a week just about every week for an entire year for business, and it quickly became my "home away from home." In my (probably around 75+) nights at this hotel, I can honestly say they have some of the best staff that I've seen at any hotel. Jared, Sam, Megan (?), Vicki et. al at the front desk were always quick to say hello every time I walked in, and treated me like a good friend. Even during busy times, the staff kept their cool and maintained composure.
The valet guys work their butts off...if you watch them they are literally running across the street to the valet lot to get your car. I never had to wait more than 5-10 minutes for my car to arrive.
The location (to me) is perfect. Easy access to the highway, and just a short walk to all the bars along Water Street and Third Street. The Bradley Center is literally right around the corner. (If you are here for a Brewer's game, a lot of the bars right down the street will have shuttles to Miller Park).
Given how many nights I've stayed there, I was amazed at the little amount of problems I had. If there ever was a problem, it was always a maintenance/upkeep issue and never a staff issue! (see below)
That being said, my only two recommendations:
-Those heavy sliding bathroom doors are poorly designed. I got stuck in the bathroom for a good 10 minutes trying to get the door un-jammed after shutting it. Other times the door came off-track and wouldn't even shut. They should probably be given a quick check regularly before some old lady gets trapped in the lou without a phone (or LifeAlert thing).
-It would be nice to get actual duvets instead of just putting the comforter between two sheets. Many nights I woke up with the bare comforter on my face after it came untucked. Yuck.
January 5, 2013
Rated 5 out of 5 by Catarina44 Great location
Room had wonderful views - hotel is perfectly located - staff very personable
October 9, 2014
Rated 4 out of 5 by theresa66 Great hotel...no sound proofing
LOVE Aloft hotel, but unfortunately this hotel has absolutely no soundproofing. Heard sirens right under our window all night (it was Summerfest so more active than usual I suspect) but I have stayed downtown at other hotels and have never felt like I was in the middle of Time Square like I did at the Aloft. Also at 8:00am heard the shade go up in the room next to us and literally thought someone was in our room it was so loud. SUPER loud hallway at bar closing. I could have actively participated in hallway coversations from my bed becasue I could hear every single word. Too bad. Great hotel but I don't know if I will stay again!
July 1, 2013
Rated 5 out of 5 by Scarecrow Great Hotel
My friend and I came for Summerfest. We were delighted frm the minute we drove into the hotel parking lot! All the staff was big smiles :) We loved the feel of the hotel, the bar area and our room. Complimentary bottled water was a nice touch..The only thing that both us agreed could be improved upon would be bigger bath towels and maybe the mattress having a differnt type mattress pad....We didn't care for the fact we could see the mattress ...That being said we will both keep your hotel in mind for future trips to Milwaukee! Service was great :) We didn't get a chance to ck out the Pool or Fitness Center maybe our next visit!!!
July 3, 2012
Rated 4 out of 5 by toivo Service staff
the service staff needs to be trained how to handle a private conference where there are speakers and visitors from abroad. They are very noisey, and timing was not well coordinated with speakers. It is as if their job is more important to empty the trash, then the customers who are presenting very importnat business information to an audience of 40 people. Also, the music in the halls was very loud. i asked several staff to turn it down, it never happend. THere is more, but this is enough for now.
September 18, 2014
Rated 3 out of 5 by Liz90 Beautiful hotel, not so friendly staff.
I stayed here over the weekend because I was attending a concert in Milwaukee. When we came back at 11 pm we asked the front desk where we could get a late dinner. Front desk told us they didn't know anywhere in the area that was open and couldn't make recommendations. Also, a officer who was in the building asked us if we had a room like we were some kind of intruders. He continued to give up dirty looks and stare us down. The staff seemed very unhelpful and not friendly at all. The hotel itself was pretty, except for the paper thin walls (you can hear everything). I felt very unwelcomed and probably won't stay here again.
May 26, 2013
Rated 3 out of 5 by redhead733 The modern design got the best of it.
The staff were very friendly and met all of our needs! The modern design was what attracted us to the hotel. That being said, the modern design was what changed our opinion. The bathroom door didn't fully close by design. The lights in the bathroom (once we coordinated all of the switched to make them work) lit up the main room as well so when you went to the bathroom at night, you had to risk waking up the other people in the room or go in the dark. The toilet was located behind a small glass wall and on the other side of the wall was a bed so you had little privacy while in the bathroom. The remote to the tv didn't work well (seemed like it had a mind of it's own.).
September 6, 2012
Rated 3 out of 5 by port95 Great location, awesome service
Upon arrival I thought this can't possibly be the place I'm staying. There was a ton of construction and my first thought was it would be loud (it was not). Valet parking was a breeze, and while there were comments on the speed of service, my car was consistently retrieved in record time. Got to room only to find a few dead bugs (not bed bugs but bugs none the less) in one of the beds. Requested a linens change which was extraordinarily slow but was completed. Location was awesome..close to water street and walking distance to everywhere we were headed. Hotel amenities were fine, but minimal. Was expecting a W like experience and clearly was not up to those standards.
September 12, 2012
Rated 3 out of 5 by 1235888 The hotel is a little tired.
The hotel needs a little refresh. The carpet is ripped and has a ton of stains. In general its a really enjoyable Hotel with a great staff. But it does need a refresh. New carpet and tiles is all.
September 30, 2014
Rated 2 out of 5 by jdkarls Front desk was rude
The front desk was rude starting with the moment we arrived. We had to get their attention to stop talking to each other. When we wanted to use the pool with our kids, we were told we needed to go back to our rooms to put our shoes on due to "the broken glass from our bar". It seemed odd since 1) the bar was dead with no patrons as of 9:30pm the previous night, and 2) if there was broken glass, why wouldn't the hotel take every effort to effectively clean that up. In addition, the water was out during our stay. Having the water turned off for an our with 3 kids is not what we planned or what to experience again.
January 11, 2014
Rated 4 out of 5 by dukedoc123 Mrs.
Would have been nice to have a little breakfast available at the hotel.
September 29, 2014
Rated 2 out of 5 by melz1754 Terrible Night
I was booked on the second floor above the main entrance. I could hear the valet's conversations as if they were in the next room. I thought that might be the major annoyance of the night, until around 9 pm when the band started to play. The lobby was turned into a concert hall and the music was literally blaring. Nothing was said at check-in about this. I went to the lobby where the ladies behind the desk could hardly hear what I was saying. They first offered ear plugs and then said that someone should have told me about the band upon check-in. I never would have booked had I known that there was a band.
April 2, 2012
Rated 2 out of 5 by JoAnn 2 Queens is not a King - the tv and Internet should work in all rooms
I booked a King room weeks in advance for a 4 night stay...only to arrive and be told "Housekeeping put you in a room with 2 queen beds, instead of a King to be sure everything worked". REALLY ?
Last month when I stayed here the TV didn't work for two days. And their internet "had too many users so no access". (Although the manager followed up after the trip to apologize which was nice.)
So I assumed my King reservation would be fine this trip. Nope. Two queens instead...."so everything will work".
So I guess the "king rooms" don't have "things that work".
No recognition of Starwood guest status either.
September 16, 2013