Rated 2 out of 5 by elmdonna Hotel not very clean, staff just okay
I was disappointed in my stay at the Aloft in Milwaukee. My room was not very clean. Carpet is dirty. Gross "stuff" on the wall by TV. Paint starting to peel in places. Was probably an awesome hotel 5 years ago, but needs some daily attention. Also, the maid walked in on my teenage daughter at 8:30am and woke her up. I thought that was too early to be barging into rooms when the checkout is at noon. Despite it's great location, and comfy beds, I would not recommend this hotel.
July 31, 2014
Rated 4 out of 5 by CPCIC No surprises . . .
Rooms at every Aloft Hotel are pretty much identical so any superlatives must be based on the public areas and the staff. This Milwaukee location comes up aces on both counts. Just enough unique quirks in the lobby to make things interesting and a staff that was universally welcoming and responsive. And the best German restaurant in Milwaukee (Mader's) is just a couple of blocks away. Who could ask for more! I will be back!
July 27, 2014
Rated 3 out of 5 by Travel60625 Not a great nights sleep
I really don't need much from a hotel room. The ability to check in, sleep, and get out in the morning are my requirements. The hotel is going for a "hip" vibe, but due to the cheap quality of furnishings, it ends up looking tired.
The mattress is on a platform foundation, however the mattress used clearly needed a box spring. Also, the sheets weren't long enough for the mattress and kept coming off the bed. Pretty disgusting.
The hotel is situated on a noisy street, and you can hear the street noise, if that's not bad enough, the a/c runs every few minutes.
The shades do not make the room dark, light comes in from all around. All that is needed is a few curtains around the borders.
The check in took half an hour - there was one person at the desk to care for all the people purchasing food/drink items, answer phones, and check people in. So disorganized.
I wouldn't stay here again.
July 28, 2014
Rated 4 out of 5 by okt7 AC Noise
Overall this Hotel is in a great location for all river walk activities. Our only concern was the AC was very noisy when it would kick on. A hotel of this caliber went cheap on these units.
Everything else was very good.
July 31, 2014
Rated 3 out of 5 by Omaha16 Noisy
Love the vibeof the hotel. Staff was great! Very helpful. The room was clean and the bed was good. The issue was noise. I faced a very busy corner and the traffic noise was not acceptable for the cost. There definitely needs to be some updates to the windows. Although some noise is to be expected, I don't expect racing engine noise at 3 am or loud street construction that wakes you at 6. I think $150 a night is a lot for the noise. And, not to nitpick but the towels should be updated. The edges were very worn and frayed. I provide better towels for my guests.
July 18, 2014
Rated 5 out of 5 by Kitty26 Nice, recommendable hotel
The hotel was very clean and tidy. The staff were always friendly and helpful. The pool is open 24 hours, which is nice and the lobby and lounge were decorative and fun. My only complaint is the early morning noise coming from the construction right next to the hotel. A warning about the noise and perhaps a discounted rate on rooms right next to the construction equipment would have been nice. The room view was not the best as you could see into other guests' windows and vice versa if the shades are not drawn and the surrounding view of the river & bridge is just okay. However, the hotel location is within walking distance to many places. Overall, lovely hotel, and would visit again.
April 7, 2012
Rated 5 out of 5 by txrw Hands down - favorite hotel
As a platinum 100 night a year starwood member, this is without a doubt is my favorite hotel.
The hotel location is great as it sits in downtown Milwaukee which has wonderful restaurants, shops, museums and a beautiful lake park.
The hotel itself has a very warm feel to it with a lobby that is always full of guests socializing and playing pool and I love looking out over the canal
However, the best part is the staff. Vicky, Johnny and Eva all have such a great attitude and take the time to get to know their guests. I always feel so welcomed when I arrive.
November 12, 2013
Rated 3 out of 5 by Bethybabes We wouldnt stay again
The hotel itself is very nice. The employees are wonderful!!! The food in the cafe is overpriced, and the room is very small. The bathroom is poorly designed, so if you want privacy in there, forget it!!! The pocket door for the bathroom has a huge gap on the top and the side. The bathroom is so small, 2 people cant stand in there comfortably. The bed was not very comfortable. There is no parking, so you either valet your car or find a parking lot on your own. The walls were paper thin and you can hear everything in the hallway. We were very disappointed.
November 30, 2011
Rated 2 out of 5 by ggg1234 Pretty facade, leaves a bit to be desired
The hotel is very stylish, which is nice, but it doesn't make up for the fact that the food was lackluster at best - really sub-par for the meetings we held there. The meeting facilities in general are ok, but nothing special. The rooms again are very stylish, but the bed was as hard as a rock.
July 23, 2014
Rated 4 out of 5 by canoone Great, other than valet
Hotel and personnel were friendly and professional. Facilities were excellent, as well.
Only problem is my car was returned to me from valet with a large gash in the leather part of my steering wheel. It is several inches long and ragged, basically ruining the steering wheel of my Cadillac.
July 22, 2014
Rated 4 out of 5 by RAS65 Aloft Standards
This was my third stay at an Aloft Hotel. I wished there was a second chair in the room by the shower window next to the bed, Having only one chair in these rooms makes it uncomfortable.
I used the Re:Fuel for breakfast and was extremely disappointed with the quality of "hot" food. The western omlette was uneatable and the breakfast sandwich was passable.
Overall the staff was very friendly. The location was great. The hotel was very clean. Parking was fine.
July 16, 2014
Rated 4 out of 5 by jjmn1 Very modern
This hotel is very modern and makes great use of space. However, I overlooked the courtcard and it was noisy. Once I tured the fan, it drowned out the noise.
July 23, 2014
Rated 5 out of 5 by Gigi12 Great Hotel-Great Staff
From my first stay, I have had nothing but wonderful visits at Aloft. It's clean, neat, the energy is kicking from the moment you walk in the door as you're greeted with smiles from staff...a refreshing feeling after a long day.
It's conveniently located in the city and from a service pespective, the follow through I received inorder to meet my needs was phenomenal.
I was delighted to walk into my room one evening upon check in and see that I was randomly chosen as the guest of the night, I had complementary snacks on my desk with a very kind welcoming note from the Hotel Manager...that was just a neat little surprise.
I can't say enough great things about this hotel, you need to check it out for yourself. I remain an extremely happy customer and will continue to visit regularly.
May 21, 2012
Rated 3 out of 5 by Groupie Bathroom door not wide enough to cover the doorway
The beds were comfortable, the room was clean and quiet enough (although a lot of road noise). But there was a sliding door for the bathroom & it was not wide enough to completely cover the opening. It left about 1-1/2" open when "closed" as far as it would go. Also, on the other edge of the door, there was a gap between the door and the wall. Would be fine if you are traveling alone, but maybe a little more togetherness than some people would like. There is also a smoked glass panel in the shower that lets light filter into the bedroom area. Sink area connected to bedroom-can't shower without disturbing others.
November 22, 2011
Rated 4 out of 5 by EFRO Good option for downtown stay
Good location and the typical Aloft experience. Friendly staff.
July 21, 2014
Rated 4 out of 5 by Smith1 Generally Nice Hotel
The hotel was clean and most things seemed pretty up to date. The rooms were somewhat average. The air conditioning in the conference room was from one extreme to the other so it seemed hard for them to control. Hotel staff was very friendly and attentative.
July 18, 2014
Rated 4 out of 5 by Brad1000000 Don't Park on the Street
I usually stay at the Aloft Milwaukee when I'm in town, but will consider other options after receiving a $20 ticket for parking my car at one of the plentiful spaces along the nearby streets. There are no "No Parking between the Hours of x to y" or "No Overnight Parking" signs. Instead, you are supposed to know the law that Milwaukee's mayor recently passed forbidding overnight parking on city streets without a permit. I've been parking in the same spaces for years when I've stayed at the Aloft (which I enjoy and recommend), but was never warned by the hotel staff after I said "No thanks, I'll park on the street" to their "Would you like to park in our lot?" There are suburban hotels not far away that I'll consider next time. If you stay here for several days, you might consider getting a parking permit from the city-hotel parking is $22/night.
July 6, 2012
Rated 5 out of 5 by donderlee Milwaukee experience
Great please, clean comfortable, friendly staff. I would recommend it for another conference.
July 18, 2014
Rated 4 out of 5 by meanfarmer Good Service
When our trip brought us to Milwaukee one day early, we called and booked an extra day at the Aloft. Our room for that night was not up to the usual standards and the staff made sure we were better accommodated for the rest of our stay. Because of such kind and attentive service, we will stay again at Aloft Milwaukee.
July 13, 2014
Rated 1 out of 5 by Pjthome2004 Reservation Error
There was a mistake made in my reservation the week of 10-5, my mistake. I was surprised that I was charged the full amount with no consideration given that I have stayed at the Aloft in Milwakee many times and that I stay at Starwood hotels on a regular basis. My reservation was made for the 5th and I needed it for the 6th, did not realize until I recieved a invoice the morning of the 6th.
November 9, 2012
Rated 4 out of 5 by nadchicago GREAT HOTEL
LOVED IT. Everything you need is there. nice fitness room w/ new equipment, nice pool. liked the fact that the hotel has an " intimate " feel to it. it is not big but yet has what you would need.
location is good, walking distance from downtown. rooms are spacious. nice touch with the fridge ! staff is attentive. great rate! liked everything about it. will come back.
November 18, 2011
Rated 2 out of 5 by Nothappy101 This hotel needs improvements in every aspect.
Upon arrival we liked the initial look of the hotel. We arrived 1hour after check-in time and neither of our rooms were ready. After at least 30 min. one room became available, The second room wasn't ready until we got back from dinner. Not in a timely manner if you ask me. I would have to say that the Valet personnel was great! At the end of our night, we returned to our room and not a minute later we had security banging, claiming that we were getting multiple complaints. I understand people want it quiet, but we weren't being that loud. If we talked at all we were getting yelled at. Walls are paper thin!! We heard every conversation our neighbors were having the next morning even though they were talking at a normal noise level. The beds were not comfortable at all! Several people in our group didn't get much sleep because of the beds. Also, The bathroom doors are sliding and DON"T close all the way or lock!! NO PRIVACY!
January 28, 2013
Rated 5 out of 5 by MK143 This hotel was outstanding!
Wow! One of the best hotels we have ever stayed at! Everyone was so accomodating and very friendly and attentive to any question we had. They offered to look up information for us before we even had an opportunity to ask. We were also impressed that even the maid knew the history of the hotel. Will definitely try to stay at this chain of hotels again. M&K
September 17, 2013
Rated 3 out of 5 by Jackie2709 Incorrect Bed Sheets
This is my first time staying at an Aloft hotel. We went to go to sleep and realized there was an attempt to fit a Queen size fitted sheet to a King size bed (obviously it didn't fit). We called the hotel staff and they immediately came up and replaced all the sheets. Then, while sleeping, I couldn't help but take in the smell of McDonald's french fries on the pillow. Kind of a goofy experience...
July 8, 2014
Rated 4 out of 5 by BFaye group get away
Rooms need more than one chair. Small bench was uncomfortable and unpractable to use.
July 14, 2014
Rated 5 out of 5 by CKCK2012 What an experience!
My husband and I have become loyal aloft fans! From the aloha desk to the valet, we are always made to feel special and cared for! I feel like a family member rather than a guest- and never like I'm being rushed along. Thank you for making special times even more special through your amazing staff and facility!
January 28, 2013
Rated 5 out of 5 by Heidi1219 Love this Hotel
We love this modern hotel
July 14, 2014
Rated 5 out of 5 by lorip119 Our Favorite Milwaukee Hotel
Exceptional attention to detail and amazing customer service. Combined with a great weekend in one of our favorite cities. This hotel is managed with great care. STAY with Confidence that you will have an exceptional home away from home.
October 24, 2012
Rated 5 out of 5 by GVH2014 Great Staff!
This past weekend I came up to Milwaukee for a wedding and it turned out that I booked my hotel for the weekend prior. While aLoft did not have any additional availability for the night, Victoria V. called all the other local SPG member hotels to see if there was any availability. When that didn't work, Victoria offered to give me a call if anyone ended up not checking into their hotel. Then when no one ended up canceling at aLoft that night, Victoria offered to put in the request to refund my points that I used to book the incorrect weekend.
I had a backup plan but I really appreciate all the work that was put in despite me not even staying at the hotel.
While I didn't stay this weekend, I have stayed at the aLoft before and it has always been great!
Graham & Cristina
June 24, 2014
Rated 4 out of 5 by MegF9 Couple of drawbacks
One, the hotel room was not cleaned adequately each day - towels, amenities [soap and toilet paper] were scarce, almost like they were being rationed.
There needed to be an option on the A/C, furnace setting such that a constant room fan could be running, as the rooms walls were paper thin, and "white noise" needed to be present to shut out the noise in the hallways.
July 4, 2014