Rated 4 out of 5 by doclynn1 Very helpful and pleasant staff...
Room was comfortable with easily adjustable thermostat for temperature control. Often, this is my biggest issue that the room temperature is not adjustable. The bathroom was clean and the bed was comfortable. Enjoyed having a 24 hour open area to obtain fruit, yogurt and snacks.
The only major complaint I have was the television service. The rooms are equipped with large screen TV sets only to have digital analog channels for the majority of the stations which were extremely "blurry" and disconcerting to watch. They should upgrade to HD for those large screens to have some clarity otherwise it is difficult to watch television.
November 17, 2014
Rated 2 out of 5 by GedK65 Great location but...
The entrance lobby from the street level has a nice rock water feature, however is overshadowed by lack of some welcoming you to the hotel & the lobby area was not very clean nor tidy.
The main lobby area appeared to be nice when we checked into the hotel, however, when we came back to the hotel around 8 pm to visit the bar, the lounge was very dirty with trash and empty glasses.
November 17, 2014
Rated 5 out of 5 by Bri14 Love the hotel was so nice
Everyone there was so nice and my room was great.
November 13, 2014
Rated 4 out of 5 by TCLyndell Great Location
Loved the hotel's location and its convenience to many things in the area and the conference location I was attending in Glenarden, MD. Hotel staff was hospitable and knowledgeable of where to go for certain things. Kudos to the staff. I wish the rooms came with a microwave versus a safe. I wanted to heat up a few things.
November 11, 2014
Rated 5 out of 5 by Travelsoomuch Fall 4 Night Stay
Welcoming staff, Go Green programs that offer incentives, terrific location on MD/VA line just outside DC. Great value for your dollar!
October 23, 2014
Rated 4 out of 5 by Sheryl203 The Hotel lobby entertainment is great
My husband and had a short but great time at this hotel. The front desk personnel were very personable and the bartender Nate, knows how to engage his customers. Truly a great experience, we meet alot of new acquaintances just by hanging out in the front lobby bar. The proximity of the hotel is right in the heart of the vibe of National Harbor. We would definitely visit again! Great staff all around!
October 20, 2014
Rated 5 out of 5 by jrlut food and beverage
the staff serving at the kitche were rude. would be helpful if a full breakfast was served . would appreciate bacon, egg, toast....
November 4, 2014
Rated 5 out of 5 by bradford10 Perfect getaway
We were greeted by two very friendly and accommodating aloha desk staff. They assisted us in making our stay perfect. The room was spacious and comfortable. The location was perfect.
October 28, 2014