华盛顿国家港湾雅乐轩酒店

  • United States
  • Maryland,
  • National Harbor
  • 156 Waterfront Street
  • 邮政编码 20745
  • 地图

客房与房价

每房儿童数

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Age Requirement Policy

Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.

Rated 3.9 out of 5 by 370 reviewers.
Rated 3 out of 5 by xxthj ok hotel would stay again September 22, 2014
Rated 4 out of 5 by Wonderful Stay...Confusing Shuttle The accommodations and service were very good. Be warned if you take the shuttle. Instructions given by staff were vague and inaccurate. The shuttle is manage by Chariots for Hire and pick up across from the King Street Metro in the parking lot on the hour and leave National Harbor on the 1/2 hour. If you have your own transportation this isn't a problem. After a long day of meetings in DC I enjoyed the relaxed and interesting vibe of the National Harbor. September 18, 2014
Rated 3 out of 5 by Great location, awful checkin While the rooms were satisfactory and the hotel itself is in a great location, it took 40 minutes to get us checked in. More communication on the state of our rooms would have been preferable as we arrived close to 10PM and were starving and tired. September 12, 2014
Rated 5 out of 5 by Helpfulness I was on my way to my room but my key wasn't working and Reggie called to the desk and checked my ID and lot me into my room. He also went down to the front desk and brought me a new set of room keys. September 8, 2014
Rated 4 out of 5 by Excellent Experience My stay started really rocky, but Roxy Ndebumadu and the General Manager, Mauricio Martin were more than accommodating. These people take great pride in their service and own up to their mistakes. Because of their accountability and strong desire to fix it, this is the only place that I will come when I am in the DC/MD area. After the problem was solved, they took great initiative in ensuring that my stay was the best. And it was. Thanks Aloft National Harbor. September 2, 2014
Rated 5 out of 5 by TK As nice as expected and Christopher at the front desk was great with tips and accomodations. September 2, 2014
Rated 3 out of 5 by Good Location I checked in on Monday Aug 4 to blasting music in the lobby. Music was played by the hotel, it was loud and very unprofessional. Yes there was a party going on, but the music level was an immediate turn off. Apparently you are a "pet friendly" hotel, but allow dogs to be left in their rooms alone and to bark. Not good. Next, I had a temperature sensitive box delivered to the hotel at 11:30am on 8/6. The front desk never made an attempt to notify me that there was a delivery for me. It wasn't until 9:30pm when I went to the desk to ask that they acknowledged they had it. It was chocolate covered strawberries for my birthday. Yes they had melted and were ruined. Thank you for that ! It clearly said Sherry's Berry's all over the box. Want more ? Rosean made arrangements for car pickup, that was fine. I waited out front for Sabina to pick me up at 9:30 on 8/7. She walked past me and went to front desk to ask about me, front desk said they didn't have my name or cell #. YOU DID ! Rosean texted me the confirmation the night before...In the meantime Sabina got a $25 ticket,,.,,you owe her $25.. August 8, 2014
Rated 5 out of 5 by Different and Better Aloft does things a little differently than other hotels, in a good way. I loved the Grab and Go cafe. I was there on a business trip and didn't have time for restaurants or the cooked breakfast. It was great being able to grab a salad or fresh fruit on my way out the door (or ice cream at 10pm). I also liked the Green option to receive a voucher if I declined maid service. I prefer to not waste fresh towels and linens anyway, and the voucher paid for my breakfast every day. The unique decor felt upscale and more like a downtown apt than a hotel. The toiletries were nice, and the bed and room were very comfortable. Thoroughly enjoyed my visit! August 8, 2014
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