Rated 1 out of 5 by Unhappybirthdayweekend70 Worst Weekend Getaway EVER
Our first night there upon returning from a comedy show around 1 am, the parking lot, the lobby, and our floor was swarming with police. We had to step over a pool of blood to get on the elevator. The fighting fighting, yelling and screaming...continued both nights we were there. The manager told us there would be no charge for our stay, I called the hotel after seeing the charge on my credit card but no credit, the managaer said since we booked it thru Expedia they couldn't refund me. Our romantic birthday weekend away from the kids turned into a sleep deprived weekend that was nothing more than a HUGE waste of time and money.
April 14, 2014
Rated 1 out of 5 by adfh Clean, but disappointing
Was in town for a friend's wedding and this is the hotel they recommended. Almost everyone there for the wedding had a problem with their reservation or the staff. The cleaning staff were nice and helpful, but the front desk staff was awful. No one was even there when we went to check out, but there were plenty of beer cans and lots of trash left around the lobby for me to look at while I waited.
April 15, 2014
Rated 2 out of 5 by wontgoback13 Not very customer freindly
Just not a very friendly place. no explanation of the differences in this so call "Green" hotel. Like where to find ice, or where they hide the iron in the rooms. Might be nice if they let the customers know at check in. bed was not comfortable This morning I left early, the lobby smelled of beer, there was food and trash all over and no one at the desk.
Wont go back!
April 13, 2014
Rated 4 out of 5 by Sukhi Missing 750 points for opting to Green stay
I have reminded the Hotel to add the 750 points since I had opted for the GREEN stay. However, I still do not see these added for this stay to my account. Can you please investigate? Thank You.
April 6, 2014
Rated 3 out of 5 by Julie94 Beds
Staff was great.But the beds have to go,my husband couldn't walk right for the next two days.If you are getting a remodel this year please start there.
March 31, 2014
Rated 5 out of 5 by Cheese59 Buisness Trip
I travel to Bollingbrook on amonthly basis and always enjoy my stay at Aloft.
March 28, 2014
Rated 5 out of 5 by Suss Great experiance
Stayed here for two days while on business. The staff was very welcoming at checking and accommodating during my stay. The room was quite and comfortable. The hotel has basic sundries if needed,
The location was convenient, about 30 minutes from Midway (w/o traffic) and very close to the highway. You have several places to eat within walking distance there is a Long Horn Steak House, Isle Marada Fish Grill, Johnny Rockets, Buffalo Wilde Wings, McDonalds, and others. Some retail shopping at the Promenade which is with in walking distance, and there is a Wallgreens about 2 blocks away.
Great value, and exceed my expectations in every way.
March 7, 2014
Rated 5 out of 5 by RSF1 Great short stay
very comfortable hotel with the latest amenities. Well located and great design.
March 23, 2014