Rated 2 out of 5 by Mrtravel28 As Platinum I'd look elsewhere next time
Had two nights, two rooms booked. As a platinum I asked for breakfast for amenity but had to call corporate SPG to provide the front desk with the info that Platinum members actually receive breakfast as welcome amenity for each day of their stay. Both rooms were on the completely opposite side. One of the rooms didn't have a phone so connecting with my party meant a walk across the hotel every time I needed to speak to my business partners. When I brought this up to the front desk they didn't have a solution. Was given points in compensation but phone would have been better. Even the most basic motels have phones in the room and as a platinum member I find it unacceptable. I should have known better than to stay at an aloft.
August 6, 2013
Rated 5 out of 5 by xlioilx Great Hotel
I've been staying at this aloft fairly often the past few months and I enjoy my time here. The manager recognized me the past several times and has made it a point to welcome me back to the hotel.
I can easily recommend that anyone staying on the North Central side of San Antonio stay at this hotel for the price, rooms, and the lobby. The pricing is just right for a few nights or an extended stay for an excellent quality hotel. The bar and fire pit outside make a great place to meet friends and unwind with a few drinks from the bar.
December 12, 2013
Rated 5 out of 5 by Iroc65 Great Hotel, Location & Value
I recently stayed at this San Antonio Aloft hotel and was so delighted by the wonderful staff and atmosphere. It's trendy, upbeat, relaxing and location was close to any possible restaurant and mall you could desire. The staff was very welcoming and ready to assist you in any way. The Aloft and Starwood Preferred guest rates were so amazing that would fit anyone's budget. The outdoor grounds are amazingly comfortable with loungers and seating areas throughout the premise. The outdoor fire pit was so nice and we randomly met other people also enjoying their stay.
In addition to the outdoor area exceeding our expectations, the security of the Aloft is second to none. Security codes and personnel were always reassuring to us. The rooms were comfortable, nice size and design, and very quiet. I hope you choose to enjoy the Aloft Hotel in San Antonio as we did!!
May 4, 2012
Rated 5 out of 5 by Dallas1771 The BEST place to stay for everyday travel
Being a consultant and traveling often, this place is a phenomenal choice for anyone traveling on a budget. The front desk staff is always cheerful, interactive and eager to serve your needs. The service staff have always greeted me in the hallways and asked if there was anything I needed. I am a well-established SPG member and have stayed at many of their hotels around the world. This place exemplifies what SPG is all about and what a hotel experience should be. There may be slightly cheaper options out there, but the extra money is well spent.
November 25, 2013
Rated 5 out of 5 by Sea2011 GREAT LOCATION; FEATURES AND EXCELLENT SERVICE.
This Hotel is an excellent option because it is well kept, you receive excellent service; while we were there Pamela at the Front Desk welcomed us and told us where everything was located inside the hotel. I loved the surroundings and it is conveniently located off the freeway making it so much easier to get to Sea World. It has excellent channel programming and the AC units work wonderfully! Our room was so cold which was something we appreciated with the heat being so intense.
March 17, 2012
Rated 4 out of 5 by GMan Perfect for business travelers
Aloft is a less expensive version of a W hotel: it is still trendy and modersn, cool music plays in the elevators, etc. But it is not as dark, I personally like the style better.
As a business traveler, Aloft provides everything I need: safe in the room big enough for my laptop, free WiFi and a comfortable desk to work, a comfortable bed, reasonably good coffee, quick check-in and check out and a clean room.
The fitness center is ok and so is the pool. The bar is nice and there is also a 24-hour mini-food mart with warm breakfast.
The room is simple, probably not elegant, but functional. I also like soap and shampoo sispensers - they are eco-sensitive.
Last, the hotel is in a very convenient location, surrounded by many restaurants for every taste: La madeleine for brakfast, Dough for awesome pizza and Guajillos for authentic interior Mexican.
October 21, 2011
Rated 3 out of 5 by MNCoop Great Location, Nice Staff, but . .
I travel for business, and have stayed at this hotel several times. This hotel has the typical Aloft vibe. The lobby has the ambiance you would expect, the bed(s) are comfortable, and the rooms are decorated in the Typical Aloft modern style.
Unfortunately, the hotel appears to be run by a bunch of young kids that do not have an eye or care for detail. Shower soap dispensers have loose lids (who knows what is in there), coffee and water are not consistently refilled on a multi-night stay, and the rooms are starting to show their age because they are not cleaned the way they should be. This week I was faced with 2 big garbage bags of trash left in the hallway by the maids (dinner time).
The location and rates are EXCELLENT, and the staff is VERY friendly. I have stayed here several times over the last 2 years. I will stay again, but it is not a 4 star hotel.
February 1, 2012
Rated 5 out of 5 by jedisnowy Exceeded All Expectations!
I stayed here back in October and the staff was super friendly, they were great about my pet, and the rooms were modern and amazing. I will definitely stay again.
December 4, 2012