Rated 5 out of 5 by xlioilx Great Hotel
I've been staying at this aloft fairly often the past few months and I enjoy my time here. The manager recognized me the past several times and has made it a point to welcome me back to the hotel.
I can easily recommend that anyone staying on the North Central side of San Antonio stay at this hotel for the price, rooms, and the lobby. The pricing is just right for a few nights or an extended stay for an excellent quality hotel. The bar and fire pit outside make a great place to meet friends and unwind with a few drinks from the bar.
December 12, 2013
Rated 5 out of 5 by Dallas1771 The BEST place to stay for everyday travel
Being a consultant and traveling often, this place is a phenomenal choice for anyone traveling on a budget. The front desk staff is always cheerful, interactive and eager to serve your needs. The service staff have always greeted me in the hallways and asked if there was anything I needed. I am a well-established SPG member and have stayed at many of their hotels around the world. This place exemplifies what SPG is all about and what a hotel experience should be. There may be slightly cheaper options out there, but the extra money is well spent.
November 25, 2013
Rated 2 out of 5 by Mrtravel28 As Platinum I'd look elsewhere next time
Had two nights, two rooms booked. As a platinum I asked for breakfast for amenity but had to call corporate SPG to provide the front desk with the info that Platinum members actually receive breakfast as welcome amenity for each day of their stay. Both rooms were on the completely opposite side. One of the rooms didn't have a phone so connecting with my party meant a walk across the hotel every time I needed to speak to my business partners. When I brought this up to the front desk they didn't have a solution. Was given points in compensation but phone would have been better. Even the most basic motels have phones in the room and as a platinum member I find it unacceptable. I should have known better than to stay at an aloft.
August 6, 2013
Rated 5 out of 5 by connie5466 loved the "pet friendly" attitude
Hotel was very modern, loved the patio with outside fire, the bar, staff, and the location was excellent, and coming from Austin appreciate it very much that it was a "pet friendly hotel, provided doggy area, etc. And warm outdoor pool!
November 12, 2013
Rated 5 out of 5 by Iroc65 Great Hotel, Location & Value
I recently stayed at this San Antonio Aloft hotel and was so delighted by the wonderful staff and atmosphere. It's trendy, upbeat, relaxing and location was close to any possible restaurant and mall you could desire. The staff was very welcoming and ready to assist you in any way. The Aloft and Starwood Preferred guest rates were so amazing that would fit anyone's budget. The outdoor grounds are amazingly comfortable with loungers and seating areas throughout the premise. The outdoor fire pit was so nice and we randomly met other people also enjoying their stay.
In addition to the outdoor area exceeding our expectations, the security of the Aloft is second to none. Security codes and personnel were always reassuring to us. The rooms were comfortable, nice size and design, and very quiet. I hope you choose to enjoy the Aloft Hotel in San Antonio as we did!!
May 4, 2012
Rated 5 out of 5 by MzBDub Amazing Experience
Went to San Antonio to see the sights and decided to get hotel for the night, last minute. This hotel was found on Priceline (no bidding required) at a reasonable price. So I wasn't expecting much more than a clean place to sleep.
I was blown away as I stepped into the well-appointed lobby, just stunning! WXYZ (bar) was backlit with beautiful colors which made the entire lobby area very pleasing to the eye.
We were checked in by Joseph, the most friendly, warm and helpful person I've ever meet in the customer service field. He made us feel welcome. He was able to recommend some dining choices even though he hadn't been in San Antonio long. Joseph would get 10 star rating if possible!
The room was lovely with the white comforters (which means they are washed every time) and everything just felt clean. I didn't feel the need to douse anything I needed to touch with Lysol which is rare.
Room service was fast and good. Shower was lovely (though the bathroom floor got wet because water runs under glass shower door). Even the maids we saw the next morning were warm and friendly, asked if we enjoyed our stay and advised us to return anytime.
Located right next to a lot of restaurants, shopping, and not too far from the sights we wanted to see.
Overall it was a really enjoyable experience and I will not only recommend the Aloft Hotels but search them out in other cities!
October 30, 2013
Rated 5 out of 5 by Sea2011 GREAT LOCATION; FEATURES AND EXCELLENT SERVICE.
This Hotel is an excellent option because it is well kept, you receive excellent service; while we were there Pamela at the Front Desk welcomed us and told us where everything was located inside the hotel. I loved the surroundings and it is conveniently located off the freeway making it so much easier to get to Sea World. It has excellent channel programming and the AC units work wonderfully! Our room was so cold which was something we appreciated with the heat being so intense.
March 17, 2012
Rated 4 out of 5 by GMan Perfect for business travelers
Aloft is a less expensive version of a W hotel: it is still trendy and modersn, cool music plays in the elevators, etc. But it is not as dark, I personally like the style better.
As a business traveler, Aloft provides everything I need: safe in the room big enough for my laptop, free WiFi and a comfortable desk to work, a comfortable bed, reasonably good coffee, quick check-in and check out and a clean room.
The fitness center is ok and so is the pool. The bar is nice and there is also a 24-hour mini-food mart with warm breakfast.
The room is simple, probably not elegant, but functional. I also like soap and shampoo sispensers - they are eco-sensitive.
Last, the hotel is in a very convenient location, surrounded by many restaurants for every taste: La madeleine for brakfast, Dough for awesome pizza and Guajillos for authentic interior Mexican.
October 21, 2011