Rated 5 out of 5 by sam46 Excellent experience, people are great.
The Hotel was a great experience and the people always went out of their way to help. They are self motivated and since I am an SPG member, I was treated with extra help and found this hotel to be one of the best experiences I have. All SPG Hotels should learn how to treat their guests from this hotel.
The facilities were excellent and up to my own standards with no doubts. Thanks to the many people we have met working at the hotel from the front desk Manager to the SPG Coordinator (Racholle). and a special regards to all the front desk people who were very helpfull, every time we requested a special something. I recommend this hotel with out any question to all people. besides, parking is available and free and at ADNEC you do not have to put up with traffic down town AD..
December 3, 2014
Rated 1 out of 5 by dmsf Worst Experience ever at this hotel
I stayed at the ALOFT 8th November thru 18th November and this was not my first visit to this hotel. Each previous visit has been very pleasant and enjoyed my stay.
This time, what a change, every morning I was woken up by building work above me at first light, with what sounds like cutting machines trimming corrugated roofing, an unbelievable noise. I appreciate the work is done at the coolest tomes, but what about your guests, do you not consider their comfort!
Then the most incredible thing happened, you hosted a pool party on the Friday Night 14th November with full DJ equipment and the noise was immense. This noise continued through to after 4:00 am, so bad that I have actually recorded the noise in my bedroom for future reference if required. I was absolutely dumbfounded to think that the hotel had no intention to either warn or move guests to the other side of the hotel. My party of 4 people stayed in total for 31 nights over this period, what a disappointing experience and total embarrassment for me after recommending your establishment. Truly disappointed!
December 5, 2014
Rated 4 out of 5 by Survivor23 The Aloft Service
It was a nice gesture of the FO Manager that he take us upon our check in. nice cozy gym and pool.
November 28, 2014
Rated 5 out of 5 by RafKam Like a Mini-Resort
This was my first experience with the Aloft brand, and since then I have returned again. The location is convenient for the exhibition centre, but if you have a car (parking is free) you are within easy reach of many of Abu Dhabi's main spots as well as within easy reach of the airport.
The rooms are large and very well equipped. Loved the complimentary magazines in the room, especially free copy of Time Out. Coffee and Tea facilities. Platinums get an upgrade to a large corner room, complimentary breakfast and 2 free drinks vouchers per day to make up for the fact that there is no club lounge! There was also a personal note from the manager, which is always a nice gesture.
Service is friendly and I have had the ocasion to sample most of the facilities, and they are top-notch.
The pool is just beautiful, and a very relaxing place. The pool bar does pretty decent food and drinks too. There are often events at the pool in the evenings, some of which guests are invited to attend. The main restaurant has a very comprehensive breakfast buffet, which in our case was complimentary, but otherwise is great value. They also have a buffet lunch and dinner options, all of which are good value too. Some a la carte options throughout the day.
There are two rooftop bars. One is more of a club area which is popular with locals but never seems to attain critical mass, and the other is a beautiful outdoor rooftop bar, which has great views.
Other facilities include a well equipped (but small) gym room, a lobby bar, and a takeaway Re:fuel bar. There are some pool tables and even a scalectrix in the lobby reinforcing that this is a young brand where affordability doesn't necessarily mean poor service or surroundings.
Very happy with the experience and will look forward to staying again.
April 24, 2012
Rated 5 out of 5 by shisha one of the best
I have stayed with my family over aloft during november, I have noticed that hotel has nice view and its in ideal place to stay (location). I like to suggest to have dinner buffet need to include more choice, but breakfast was great.
Its a in a great location, and value for the money you pay. Hotel has nice facility and rooms are above standard. Great view and best place to relax on a weekend on your vacation
December 7, 2011
Rated 5 out of 5 by DY1979 Long Term Stay
I have stayed at this hotel for for almost 1/3 of 2011. Friendly and attentive staff. Location is conveniently located without a lot of traffic that other hotels get from being downtown. Close to the Abu Dhabi airport. Hotel amenities (dining, gym, and events) make it convenient for busy individuals who don't have time to travel away from the hotel. They take care of Platinum guests very well.
December 18, 2011
Rated 3 out of 5 by btan82 Feedback
Hotel itself is one of the nicest i've stayed at. in terms of service there is some work to be done. i asked the same question to the staff on 3 separate occassions, was promised an answer, and never got one (it was around SPG recognition). Called in for toothpaste and that took a while.
I asked for late check out at 2pm, and they granted me so. I went to the pool until around noon, came back to my room and my key wasn't working, obviously because they didnt make the appropriate changes for my late checkout request and assumed i should be out by then, which forced me to go downstairs and re-explain my late checkout request.
January 4, 2012
Rated 5 out of 5 by Liud One of the best hotels with great staf!!!!
I stayed one night in your hotel and have great experience there. Thank you!!!
November 17, 2014