Rated 5 out of 5 by DY1979 Long Term Stay
I have stayed at this hotel for for almost 1/3 of 2011. Friendly and attentive staff. Location is conveniently located without a lot of traffic that other hotels get from being downtown. Close to the Abu Dhabi airport. Hotel amenities (dining, gym, and events) make it convenient for busy individuals who don't have time to travel away from the hotel. They take care of Platinum guests very well.
December 18, 2011
Rated 3 out of 5 by btan82 Feedback
Hotel itself is one of the nicest i've stayed at. in terms of service there is some work to be done. i asked the same question to the staff on 3 separate occassions, was promised an answer, and never got one (it was around SPG recognition). Called in for toothpaste and that took a while.
I asked for late check out at 2pm, and they granted me so. I went to the pool until around noon, came back to my room and my key wasn't working, obviously because they didnt make the appropriate changes for my late checkout request and assumed i should be out by then, which forced me to go downstairs and re-explain my late checkout request.
January 4, 2012
Rated 3 out of 5 by Ram0 Value for money for Business Travellers
A great concept that gives excellent value for money for the bueinss traveller. A few events in the calender makes it enjoyable during some evenings and weekends.
With a bit of improvement on the facilities / building matainence (some construction issues needs to be resolved) and service in the restaurants (F&B staff attifudes could be better) they could become the best business hotel in town.
October 19, 2014
Rated 5 out of 5 by varusam Room was sad, bed was brilliant. HSK + Engg was Okay. FNB all over was blissful and a treat.
The best Sushi I have ever eaten. Met with the Chef (Royal) I wish you could deliver to where we stay in Dubai. Was amazing.
Amit at the pool bar was brilliant and Simson on the 12th floor was great too.
Visiting your FnB outlets seeing your staff smile and enjoying what they do just made everything perfect.
We dint care about our room and check in experience anymore.
Manager Rochelle was good too.
Thank You for a lovely stay.
October 13, 2014
Rated 5 out of 5 by Vincos Nothing Sub- about this Sub-Brand
My first experience with Aloft and I am a believer. I requested an airport pick-up in advance and all was flawless. The attractive reception staff was upbeat and friendly. I loved having the take-away food shop in the lobby and the cool vibe of the mostly young and attractive clientele.
The room was as fine and chic as those of this chain's big sister.
Outstanding was the setting of the rooftop pool - pure Hollywood glamour.
March 6, 2012
Rated 4 out of 5 by Cugash Excellent for Convention Center
Excellent Location for the Abu Dhabi Convention Center, Also very nice: luggage check-in facilities for the airport.
October 16, 2014
Rated 5 out of 5 by SalkiniFamily A Frank Evaluation of Aloft
1) Besides some minor issues which no hotel is perfect for, Alfot Abu Dhabi in overall has left us with a very pleasant impression, from the reservation helpful staff (Mr. Ziad) to the reception staff, to the restaurant very helpful staff, all were amazing whom we all greatly thank for making our stay unforgettable.
2) The Hotel location was also great being part of the exhibition exhibition complex that hosted the Summer Abu Dhabi Festival during our stay, and also its location near to Shk. Zayed Mosque and in between Ferrari World and Marina Mall area.
3) The Aloft Restaurant food was one of the best we have tasted, and I could even say it was better than what we have tasted at Dubai's top hotels this summer.
4) Finally and most important of all is the value and overall experience that exceeded by far what we actually had paid for!
July 8, 2012
Rated 5 out of 5 by Reviews Attentive Staff
On this particular trip the staff were attentive and proved active listening skills.
They were all helpful, accommodating, kind and generous.
October 13, 2014
Rated 5 out of 5 by Aman4075 The Unexpected!!
We arrived early morning with a request for an early check-in. We had to wait for some time but to be very frank, IT WAS WORTH THE WAIT!!
We liked the concept of keeping pool table in the lobby area. Something to keep us occupied while waiting for the room.
MARCE at the reception was extremely courteous and helpful at the same time. We could not have got a better room that this.
Room was spacious, comfy and had a stunning view outside.
Apparently, few things i noticed could actually help the guests.
1) In-room service menu.
2) some kind of a guide about the hotel facilites.
All in all, the best weekend at a perfect hotel for us.
will surely be coming back soon.
April 21, 2014
Rated 4 out of 5 by Ybhur Aloft hotel has very good customer service
Customer service are very good, staff are very accomodating and polite. They will respond immediately to your requests. Two thumbs up! Job well done.
August 14, 2012
Rated 4 out of 5 by James The location is excellent.
This is a relatively new hotel located next to the convention center. It is very trendy in it's design and I am more of a traditionialist. I arrived in the middle of the night and observed what I thought were laundry bags in the elevator lobby. They turned out to be "Fatboy" seats of some kind. In 7 nights at the hotel, I did not see anyone sit in these and most thought they were strange. It is difficult to get service at the front desk. It is not staffed adequately and the wait to speak with someone is longer than it should be. Many of the staff are not knowledgeable about the hotel and the general area. You need to ask several people before you can get the information you are seeking. The room is very simply furnished. The bed and desk areas were comfortable. However, there was not an easy chair or sofa. There was one chair with a back--not really comfortable for watching tv. The breakfast buffet was excellent with great variety. However, the staff was more interested in cleaning than in getting a coffee for the guests. It is strictly self-service. Service at the WXYZ Bar, the poolside bar, and the rooftop bar was fine. The rooftop bar had a great view of the area as well. It was disappointing that there is no executive lounge in the hotel. The website said that laundry facilities were available, however, there is only 1 machine for over 400 rooms in the hotel. It was impossible to use.
October 27, 2011
Rated 4 out of 5 by Saeed3002 The hotel gym was not to expectation
The gym equipment is not up to stander most of the cardio machine screen is not functioning. All the people who is using the pool keep walking in and out to use the toilet. The gym facility need more equipment and extra facility like a sauna and steam
October 1, 2014
Rated 4 out of 5 by Digby4 Dan in Abu Dhabi aloft
All staff very helpful - desk particularly Rochelle and Sam. Guys who park the cars have tough job as not much space but unfailingly helpful and polite. Nice sizeable room - quiet and good air con - very restful when necessary - will stay here again.
September 29, 2014
Rated 4 out of 5 by officemanager Super Breakfasts , Excellent service
We stayed at Aloft Abu Dhabi while exhibiting at ADNEC. It was the ideal position as it adjoins the Exhibition Centre and it was easy to go back to our room whenever needed.
Every staff member we dealt with was extremely friendly and helpful.
There was a huge selection of tasty dishes to choose from at the buffet breakfast.
I did find the snacks at the re-charge a bit pricey, but that would be my only negative on this trip.
If you dont drive there a taxi is easily hailed from the porters downstairs. and they are reasonably priced.
September 16, 2014
Rated 5 out of 5 by Alice1 The Staff was so friendly
I absolutely love the hotel. The design is so modern. The bed was so comfortable and i didn't feel like getting up in the mornings. The staff was so friendly and helpful and really added to my experience at your hotel.
I do have one negative point and that was the hotel security guy who was a the entrance at so-high was a rude person he did bring our night down a bit.
December 27, 2012
Rated 5 out of 5 by Sadman best aloft i have stayed in....
just finished a 3 night stay here & i'm extremely impressed with this property....
used 3 suite nights to upgrade my stay & got a breezy suite....its basically one large room with a sitting area....
platinum members get free breakfast in addition to the 250 amenity points....breakfast has lots of hot & cold items to choose from & was one of the best i've had in a long time....
internet was fast & reliable....i was also able to log on with 4 devices without a problem....
had dinner at the maї café one night....great atmosphere & good food....
ordered room service twice & both times the food was delivered on time & was very good....
i didn't mind the location too much....its midway from the airport & the city so i was never more than 15-20 minutes away from where i needed to be....
at the end of the day this is the best aloft property i have stayed in & i would definitely stay here again when back in abu dhabi....
November 7, 2013
Rated 5 out of 5 by Carlo67milan Adipec 2012
Excellent and new hotel, with great location for adnec events. Great pool area and very confortable room. The staff gave 110% effort to please any request I made!
The only drawbacks are that in the nearby area there isn't anything but adnec and the hotel lacks a great restaurant (they are all good anyway).
I will absolutely return here
November 18, 2012
Rated 4 out of 5 by archietek Very convenient
The ALoft is very close to my project job site. I can easily walk to my job trailer. The front desk staff were very friendly and helpful.
I love large showers and the ALoft has a great shower.
I enjoyed the buffet dinner. The chef even prepared my pasta just the way I like it.
I am looking forward to my next project meeting.
April 14, 2012
Rated 5 out of 5 by Superman3 My ALL TIME favorite hotel in Abu Dhabi and perhaps the WORLD!
Everything was perfect and beyond my expectation, from the friendly staff named Honey at the Front desk and a lady called me asking if my stay was fine or need anything, to the coolest design of the room, facilities, i was speechless! can't wait to stay in aloft abu dhabi and other aloft hotels very soon..
December 24, 2013
Rated 5 out of 5 by UK50 Great Hotel
What a great find! This hotel was a last minute booking and we were expecting a run of the mill hotel. How wrong we were. It was fab! Great spacious room with very comfy bed, trendy bathroom and super pool area with lots of seating and sunbeds. Will return if we are in Abu Dhabi again.
October 31, 2013
Rated 5 out of 5 by Daygee Architecture gracefully mixed with art
Nice and beautifully designed rooms. Food was great with so many options of restaurants/cuisine. Staff could actually be properly coached on procedure, although this wasn't much of an issue.
April 9, 2014
Rated 5 out of 5 by AlTheo Excellent choice for Business or Pleasure!
I stayed to Aloft Hotel for a week, while taking part in SIAL Exhibition.
Excellent service, very good breakfast, clean room and a wonderful pool bar!
After a stressful and tiresome day, Aloft was my hideaway, before the night exit!
December 3, 2012
Rated 5 out of 5 by AbduRahman Great!
The hotel is close to the Abu Dhabi National Exhibitions Center. The services offered are great, and the hotel rooms are amazingly designed.
April 17, 2014
Rated 5 out of 5 by AngieJuly Exceeding expectations
This hotel exceeds expectations in terms of service, hospitality and design. I am definitely coming back!
June 19, 2012
Rated 5 out of 5 by pbruckmann Great service
After a mistake with the booking the management did everything to provide me the best service
December 12, 2012
Rated 5 out of 5 by Bill111 Excellent hotel
Very nice hotel but litle bit far away from cornisce
January 5, 2013
Rated 5 out of 5 by Nadim26 Excellent Service
Eveything was excellent. Keep it up !
November 27, 2013
Rated 5 out of 5 by Fahemz06 Excellent hotel
Surlly I will come againe
August 27, 2012
Rated 4 out of 5 by Ct63 Great staff gready management
This a good hotel if you have a business in the neighborhood(which is not very touristy) rooms are large comfortable and clean but our room airconditioner wouldn't slow down unless turned off and so it was very cold!.. The best part about the hotel was it's staff .. Specially at the reception.. They were very friendly and helpful (we needed some documents printed and copied and they helped a lot) but the worst part was that no sanitary or dental kit or even a pen was available in the room.. Some you could get by calling housecleaning or buy some from roomservice.. ..Does it realy save that much money? Realy damaged the comfort of the room
June 3, 2013
Rated 4 out of 5 by Nick291 Great staff
Cool and very vibrant hotel. Nice rooms, good breakfast, excellent fitness and real high speed internet. The only negative thing is the location - hotel is in the middle of nowhere but it is absolutely FANTASTIC if you are attending a fair at ADNEC. Literally 1 minute walk!!! City is about 20 minutes by car and taxis are dirt cheap in UAE.
Housekeeping could be better though but things happen and not all the employees are the same.
Fantastic SPG recognition!!! Got an upgrade to a suite (even though upgrades at Aloft is not a part of the SPG benefits) and tons of vouchers for discounts and free drinks.
Staff is really very helpful and friendly.
March 28, 2013