Rated 5 out of 5 by shisha one of the best
I have stayed with my family over aloft during november, I have noticed that hotel has nice view and its in ideal place to stay (location). I like to suggest to have dinner buffet need to include more choice, but breakfast was great.
Its a in a great location, and value for the money you pay. Hotel has nice facility and rooms are above standard. Great view and best place to relax on a weekend on your vacation
December 7, 2011
Rated 5 out of 5 by DY1979 Long Term Stay
I have stayed at this hotel for for almost 1/3 of 2011. Friendly and attentive staff. Location is conveniently located without a lot of traffic that other hotels get from being downtown. Close to the Abu Dhabi airport. Hotel amenities (dining, gym, and events) make it convenient for busy individuals who don't have time to travel away from the hotel. They take care of Platinum guests very well.
December 18, 2011
Rated 3 out of 5 by btan82 Feedback
Hotel itself is one of the nicest i've stayed at. in terms of service there is some work to be done. i asked the same question to the staff on 3 separate occassions, was promised an answer, and never got one (it was around SPG recognition). Called in for toothpaste and that took a while.
I asked for late check out at 2pm, and they granted me so. I went to the pool until around noon, came back to my room and my key wasn't working, obviously because they didnt make the appropriate changes for my late checkout request and assumed i should be out by then, which forced me to go downstairs and re-explain my late checkout request.
January 4, 2012
Rated 5 out of 5 by cipoza3 Absolutely fantastic stay!
Everyone is so casual it feels you come home the moment you walk in. From the front desk that probably beat a World Guinness Record by checking me in a heartbeat to the room service who were very polite and deliver great service. When you have a late party though, more consistent food would be better than the ready sandwiches. I got really hungry and I wanted at least a club sandwich…
Overall I loved the stay and I will most definitely come back for more hospitality excellence!
Thank you Aloft team!
June 23, 2014
Rated 4 out of 5 by Ihab Good Service
I would like to record here excellent improvement on service from call center convert messages in professional way also front desk girl did the check in & another girl on the check out was so helpful with outstanding smile on their faces.
I believe there's new leader blood join the company recently to have all changes as this time is the best services visit for me.
Hope after that comment It will continue good service and exceed more.
Note... My special thanks to Mr. Zayed in reservation (awesome).
June 21, 2014
Rated 4 out of 5 by AJTDubai Love the artsy and modern interiors
Love the room - there's so much space to walk around. They provide basic toiletries, extra towels. A generous hotel indeed.
June 26, 2014
Rated 5 out of 5 by Aman4075 The Unexpected!!
We arrived early morning with a request for an early check-in. We had to wait for some time but to be very frank, IT WAS WORTH THE WAIT!!
We liked the concept of keeping pool table in the lobby area. Something to keep us occupied while waiting for the room.
MARCE at the reception was extremely courteous and helpful at the same time. We could not have got a better room that this.
Room was spacious, comfy and had a stunning view outside.
Apparently, few things i noticed could actually help the guests.
1) In-room service menu.
2) some kind of a guide about the hotel facilites.
All in all, the best weekend at a perfect hotel for us.
will surely be coming back soon.
April 21, 2014
Rated 4 out of 5 by Eva1987 Good business hotel
We liked the hotel. It is a good choice especially for business travelers. Reception guy was very polite and ready to help.Unfortunately the pool bar staff was unaware of our 20% discount on F&B and without giving any reason charged us full price.
June 23, 2014
Rated 5 out of 5 by KKKKKKKKKKKK one of my favourite hotels in UAE
it was a wonderful comfortable stay
June 23, 2014
Rated 4 out of 5 by samiazza smai
good value for money, frinedly staff
June 22, 2014
Rated 4 out of 5 by alanmac Good for my Business purposes
The price was competitive. The rooms were refreshingly different in design.
June 20, 2014
Rated 5 out of 5 by SalkiniFamily A Frank Evaluation of Aloft
1) Besides some minor issues which no hotel is perfect for, Alfot Abu Dhabi in overall has left us with a very pleasant impression, from the reservation helpful staff (Mr. Ziad) to the reception staff, to the restaurant very helpful staff, all were amazing whom we all greatly thank for making our stay unforgettable.
2) The Hotel location was also great being part of the exhibition exhibition complex that hosted the Summer Abu Dhabi Festival during our stay, and also its location near to Shk. Zayed Mosque and in between Ferrari World and Marina Mall area.
3) The Aloft Restaurant food was one of the best we have tasted, and I could even say it was better than what we have tasted at Dubai's top hotels this summer.
4) Finally and most important of all is the value and overall experience that exceeded by far what we actually had paid for!
July 8, 2012
Rated 5 out of 5 by Etihadflyer Good facilities with friendly hotel staff.
The hotel was so good.
Hotel facilities were new and fully equipped to satisfied with my needs.
Moreover, most of hotel staff, especially all of those who were at the front counters were so friendly with hospitality mind. I appreciated for the help from them during the stay in Abu Dhabi. Thank you!
June 15, 2014
Rated 4 out of 5 by pascal610 good Hotel
good hospitality. Overall a good hotel
June 17, 2014
Rated 4 out of 5 by KLM14 Very convenient hotel
Pleasant hotel; spacious rooms with all amenities;, very nice swimming pool; friendly and professional staff; clean and pleasant.
June 13, 2014
Rated 4 out of 5 by Ybhur Aloft hotel has very good customer service
Customer service are very good, staff are very accomodating and polite. They will respond immediately to your requests. Two thumbs up! Job well done.
August 14, 2012
Rated 4 out of 5 by James The location is excellent.
This is a relatively new hotel located next to the convention center. It is very trendy in it's design and I am more of a traditionialist. I arrived in the middle of the night and observed what I thought were laundry bags in the elevator lobby. They turned out to be "Fatboy" seats of some kind. In 7 nights at the hotel, I did not see anyone sit in these and most thought they were strange. It is difficult to get service at the front desk. It is not staffed adequately and the wait to speak with someone is longer than it should be. Many of the staff are not knowledgeable about the hotel and the general area. You need to ask several people before you can get the information you are seeking. The room is very simply furnished. The bed and desk areas were comfortable. However, there was not an easy chair or sofa. There was one chair with a back--not really comfortable for watching tv. The breakfast buffet was excellent with great variety. However, the staff was more interested in cleaning than in getting a coffee for the guests. It is strictly self-service. Service at the WXYZ Bar, the poolside bar, and the rooftop bar was fine. The rooftop bar had a great view of the area as well. It was disappointing that there is no executive lounge in the hotel. The website said that laundry facilities were available, however, there is only 1 machine for over 400 rooms in the hotel. It was impossible to use.
October 27, 2011
Rated 4 out of 5 by ModyAD overall the hotel is nice
clean and quiet with nice view
June 9, 2014
Rated 5 out of 5 by AbduRahman Great!
The hotel is close to the Abu Dhabi National Exhibitions Center. The services offered are great, and the hotel rooms are amazingly designed.
April 17, 2014
Rated 5 out of 5 by Daygee Architecture gracefully mixed with art
Nice and beautifully designed rooms. Food was great with so many options of restaurants/cuisine. Staff could actually be properly coached on procedure, although this wasn't much of an issue.
April 9, 2014
Rated 5 out of 5 by iannat A pleasure
What a pleasure to stay somewhere that felt so vibrant and a welcome change to stay at an Hotel that made you feel young and not just an old burden like some of the top range Hotels have the ability to do.
May 29, 2014
Rated 1 out of 5 by GeorgeNN Cheapness covered in modern design
When nobody picks up the phone at the reception after 10 attempts over the course of a few hours, you know this place is disorganized.
When laundry is consistently delivered late in the eveneing no matter how early in the morning it was sent, you know it may get lost, and it did!
Restaurant food is mediocre, and service politely incompetent. Sorry, but smiles don't cover for incompetence.
Strobe lights from the pool shining into the room at night do not make for comfortable sleeping conditions. Thoughtfulness was not present in the hotel staff.
Location is horrible for going out in the evening.
I can go on and on...
April 15, 2014
Rated 5 out of 5 by Sadman best aloft i have stayed in....
just finished a 3 night stay here & i'm extremely impressed with this property....
used 3 suite nights to upgrade my stay & got a breezy suite....its basically one large room with a sitting area....
platinum members get free breakfast in addition to the 250 amenity points....breakfast has lots of hot & cold items to choose from & was one of the best i've had in a long time....
internet was fast & reliable....i was also able to log on with 4 devices without a problem....
had dinner at the maї café one night....great atmosphere & good food....
ordered room service twice & both times the food was delivered on time & was very good....
i didn't mind the location too much....its midway from the airport & the city so i was never more than 15-20 minutes away from where i needed to be....
at the end of the day this is the best aloft property i have stayed in & i would definitely stay here again when back in abu dhabi....
November 7, 2013
Rated 5 out of 5 by Alice1 The Staff was so friendly
I absolutely love the hotel. The design is so modern. The bed was so comfortable and i didn't feel like getting up in the mornings. The staff was so friendly and helpful and really added to my experience at your hotel.
I do have one negative point and that was the hotel security guy who was a the entrance at so-high was a rude person he did bring our night down a bit.
December 27, 2012
Rated 3 out of 5 by Thunderbird69 Impersonal rooms
Very classical and impersonal rooms. I had a smoking room while I am not smoker.
May 26, 2014
Rated 5 out of 5 by Superman3 My ALL TIME favorite hotel in Abu Dhabi and perhaps the WORLD!
Everything was perfect and beyond my expectation, from the friendly staff named Honey at the Front desk and a lady called me asking if my stay was fine or need anything, to the coolest design of the room, facilities, i was speechless! can't wait to stay in aloft abu dhabi and other aloft hotels very soon..
December 24, 2013
Rated 5 out of 5 by Carlo67milan Adipec 2012
Excellent and new hotel, with great location for adnec events. Great pool area and very confortable room. The staff gave 110% effort to please any request I made!
The only drawbacks are that in the nearby area there isn't anything but adnec and the hotel lacks a great restaurant (they are all good anyway).
I will absolutely return here
November 18, 2012
Rated 4 out of 5 by archietek Very convenient
The ALoft is very close to my project job site. I can easily walk to my job trailer. The front desk staff were very friendly and helpful.
I love large showers and the ALoft has a great shower.
I enjoyed the buffet dinner. The chef even prepared my pasta just the way I like it.
I am looking forward to my next project meeting.
April 14, 2012
Rated 5 out of 5 by UK50 Great Hotel
What a great find! This hotel was a last minute booking and we were expecting a run of the mill hotel. How wrong we were. It was fab! Great spacious room with very comfy bed, trendy bathroom and super pool area with lots of seating and sunbeds. Will return if we are in Abu Dhabi again.
October 31, 2013
Rated 5 out of 5 by varusam Fantastic staff fantastic pool and the best Sushi.
The nicest Sushi I've eaten in the last 3 years. Absolutely fantastic. Chef Royal is a rockstar. Amit at the pool bar is really good as well.
It does take time to grab the attendants attention but when they have your attention they do a fantastic job of ensuring you are well taken care of.
House keeping did a fantastic job as well.
Amazing atmosphere at the pool and bars.
May 18, 2014