Rated 3 out of 5 by AlWashaq Why?
Parking issue at the hotel (you have to deliver your lugguage at main entrance the check in to get a parkin access card to multi storey car park , go down again to get the car an enter multi storey parking , and this time security sent me to a higher level with no reason provided the hotel designated parking is free, so it took me 45 min to check in after i handed my lugguage )
Room not clean when checking in (coffee spilled on carpet) house keeping not effective (cleaning cloth left at room, dining tray not removed , number of towels after cleaning not as before
September 8, 2013
Rated 5 out of 5 by David21 Business trip to Abu Dhabi
I found Alot to be a relaxing friendly environment. It is not opulent, but rather stylish which was far more suited to my tastes and aided in recovering following a long days work.
On arrival I was greeted quickly and in a friendly manner. The hotel was described to me and my keys were handed over swiftly.
The room was spacious and clean with a good decor.
I ate at the buffet each evening during my three night stay and the selection was varied to suit all tastes and the hot meals changed each day. Was great value.
I particularly enjoyed watching the sun go down from the 12th floor bar where the music was good, but not loud to stop conversation, and the staff were terriffic.
I will stay at the Aloft Abu Dhabi again in future.
April 4, 2013
Rated 3 out of 5 by Baggywrinkle OK for expo center
Hotel is OK but be warned that if you want to eat a meal other than at the hotel it is a long taxi ride downtown. Same if you need to buy water or anything else for the room. No shops at all in the area.
Aircon was too cold and could not be controlled.
Staff however were very good and very friendly
November 16, 2013
Rated 5 out of 5 by Sadman best aloft i have stayed in....
just finished a 3 night stay here & i'm extremely impressed with this property....
used 3 suite nights to upgrade my stay & got a breezy suite....its basically one large room with a sitting area....
platinum members get free breakfast in addition to the 250 amenity points....breakfast has lots of hot & cold items to choose from & was one of the best i've had in a long time....
internet was fast & reliable....i was also able to log on with 4 devices without a problem....
had dinner at the maї café one night....great atmosphere & good food....
ordered room service twice & both times the food was delivered on time & was very good....
i didn't mind the location too much....its midway from the airport & the city so i was never more than 15-20 minutes away from where i needed to be....
at the end of the day this is the best aloft property i have stayed in & i would definitely stay here again when back in abu dhabi....
November 7, 2013
Rated 4 out of 5 by KenfromErbil STaff at check in were awesome!
Must say that I was totally impressed with the excellent reception and check-in I experienced at your hotel. Rochelle spent a great deal of time helping me with some issues I had with my reservation and not being able to deal directly with my travel agent who had made my reservation. Rochelle's patience, determination to get things correct and extremely positive attitude so impressed me that I will definitely be back! AWESOME service .... way beyond the norm!
October 11, 2013
Rated 4 out of 5 by Moe2000 Hotel is mixed review
The Aloft is a conveniently located in Abu Dhabi. It offers decent comfort in its room and cheerful service.
Unfortunately, they could a better job in the following:
- more comfortable pillows (e.g. Larger more supportive than the tiny kid pillows currently in the room)
- more prompt laundry service, quite slow in responding and take longer than 24 hours
- Parking access is a nightmare, the newly installed parking gates don't work and lock you in
- Food buffet is very repetitive, frequent guests will get sick of the same food.
December 20, 2012
Rated 5 out of 5 by UK50 Great Hotel
What a great find! This hotel was a last minute booking and we were expecting a run of the mill hotel. How wrong we were. It was fab! Great spacious room with very comfy bed, trendy bathroom and super pool area with lots of seating and sunbeds. Will return if we are in Abu Dhabi again.
October 31, 2013
Rated 5 out of 5 by McGuire Great staff, clean, modern hotel.
This was my first stay with Aloft, and it was a very pleasant one. The check in was efficient and very friendly. I was upgraded to a suite. They treat their Platinium guests well!
They have a nice looking bar, although I didn't use it. Very nice gesture of a drink on the house coupon for Plats, along with a warm drink coupon that can be used downstairs.
Can't go wrong for service and the great rates. Checkout was quick, simple and just super friendly.
Will definately return when in town.
February 28, 2013
Rated 4 out of 5 by DrEMT Good features and improvement suggestions.
THe breakfast food variety was very good and service was excellent. The waiters though busy were attentive & readily complied with your needs.
The hotel should improve their spa facilities. Indoor huge jaccuzi pools would be ideal.
October 25, 2013
Rated 4 out of 5 by Naima Another very good experience with ALOFT!
This is not our first stay at ALOFT.
As expected the staff is the the master piece of the Hotel. They satisfied all our requests with a big smile and this is not new to this hotel that we elected as ours whenever we visit UAE.
We felt however that the cleaning staff was not as professional as our first time but whenever we requested our room to be redone, they do immediately.
I appreciate this professionalism.
September 14, 2013
Rated 4 out of 5 by John This hotel is cool!!!
I just need to check if your hotel staff are allowed to use the gym? If yes, not a problem, its good to know that the hotel support their staff to stay fit and healthy. But, keep them not to be too loud in the gym as for me there should be a little respect for other gym users (better talk a language which gives respect). Is there an attendant should be around to keep guest feel safe at all? Keep that great ambience! I like most the bar on the top, awesome view.
March 5, 2013
Rated 5 out of 5 by Ahmad Luxury
Aloft abodhabi is the most amazing hote I stayed ever in last 3 years, amazing service, state of the art design, luxury , location.
shrtly, I enjoyed staying in Aloft
October 25, 2013
Rated 4 out of 5 by Habi This hotel have nice programs
I love to come to the hotel entertainment programs all the times but you people must have some programs for kids too.
October 27, 2013
Rated 4 out of 5 by DubaiTraveller Staff were particularly unhelpfull
Check-in was extratordinarily long, Bar staff were unhelpfuf and slow, in room dining experience was poor.
October 27, 2013
Rated 5 out of 5 by amrboozo This hotel is the best
when my friend told me about aloft Abu Dhabi i didn't mind i just need a bed to sleep on for the night, but when i entered the room i felt the warmth of the room design, the softness of the bed and the perfect view from my room. I have never been so happy with hotel room in abu dhabi like this one. for any visitors thinking of coming to aloft abu dhabi, i would say dont think of any other place than aloft abu dhabi and trust me you wont ever regret it.
October 1, 2012
Rated 3 out of 5 by Donnadxb Great pool and breakfast but terrible check in
Great value for money especially during Eid holiday. The girl at check in was new and had no idea what to do so took longer than expected. The pool was lovely and the breakfast was a wonderful surprise.
October 18, 2013
Rated 4 out of 5 by Felix22 Weekend Destination
We selected this Hotel for our Weekend holiday due to its location which gives access to City, Theme park, Historical monument reach within 15 minutes drive.
October 18, 2013
Rated 5 out of 5 by Sand7 Love the place
Very private, quiet & a pleasant place. Ambiance is nice. Staff is friendly. I will surely return for another stay.
October 20, 2013
Rated 4 out of 5 by Mehsoon9 Th hotel has great staff :)
Excellent staff, the interior is also much unique as compared to the other brands of starwood.
October 20, 2013
Rated 5 out of 5 by Yoon73 Awesome Trendy hotel for the redemption points of 4000
Excellent, especially when the check out time is extended to 6pm.
October 20, 2013
Rated 1 out of 5 by iljamil Never Again
I intended to always stay in Aloft upon my visit but after this one, never again.
I woke up at 4.30 from the staff members and the maintenance team which started their work before Dawn and when I asked the reception to help, they kept stalling unti 6am - whereby then they called me and said: "sir, now the team is scheduled to start working so we cannot stop".
August 29, 2013
Rated 3 out of 5 by JEF273 Good business hotel
I have stayed several times at this hotel, I like the atmosphere and the room. nice views.
Yet I am a Gold Member, this time I was not recognised as an SPG Gold Member, I was giver the purple card "Preferred SPG Member" and was not offered the "complementary drink, internet, or points", reception employee did not ware a name tag, so I can't refer back to him
This hotel will be GRATE if there is a SPA in it
January 6, 2013
Rated 2 out of 5 by Mazzi room improvment
the room smelled very bad when we first entered the room.
we tried to call housekeeping for an adapter but no one answered
we tried to call roomservice for food but no one answered
recepetion wasnt answering aswell
after 20 min of trying,the reception answered,i asked them why theyre not picking up,they said that they are busy
anyways i asked for an adapter,but ofcourse it didnt came.
June 30, 2013
Rated 1 out of 5 by Aida1973 This hotel has bad treatment and unacceptable policy mainly for Gold memember
I have a very bad experience in one of SPG Hotels which i never met at other SPG Hotels, The service is very bad, the attitude of staff is rude and no nothing about hospitality even the manager he spoke is a very rude way , room delivery staff are very bad, even the food is not good they bought a dish of biryani the rice is very hard and i show it to one of the staff
July 27, 2013
Rated 3 out of 5 by Ali51 Braekfast Service
First of all, when arrival during the check-in I paid for the braekfast in advance for the 4 nights. The next day they could not find my on the list of the guests so they call the Reception to verify my name, the second day one of the Restaurant staff was going tho charge me for the breakfast. during the 3 nights no one from your service staff offered me a service except in the last day.
May 30, 2013
Rated 3 out of 5 by Guest1982 valet parking bad experience
there was not valet parking for me when i was checking in, the guy told me i had to use the other parking i took 2 rounds and i couldn't find it because there was sign says it is a paid parking, then i had to come back to valet parking guy and took him with me , nobody asked me if i have luggage or not, i took almost 40 mins to park my car,
August 11, 2013
Rated 4 out of 5 by Ankush A perfect gift for someone special's birthday
Hotel is extremely nice. Only the thing is they should have some good vegetarian options in the food as we are pure vegetarian so we were having lack of choices.
A very nice location and the staff and manager was really kind and helpful specially Mr. Amar the DM of the hotel and i'm sorry to forget the name of a guy who did our check-in.
Thank you all very much from my heart.
March 4, 2013
Rated 5 out of 5 Weekend Getaway
My husband and I live in two different Emirates and come to the city very often because it is convenient for both of us. Since the first time we stayed at the Aloft, we have not stayed at another hotel. We love the Splash pool and the Mai Lounge and we have enjoyed the Rain Parties as well. The service and facilities are excellent throughout the hotel.
June 30, 2013
Rated 5 out of 5 by Razzou Highly Efficient and Cool @ Good Value
The hotel is closer than the city ones to Shk Zaid Grand Mosque and Ferrari World; attractions that my partner and I wanted to see. Was apprehensive booking it initially given some limitations of what Aloft offer at another locations. But the stay proved GREAT, including the return value.
Whether at reception, room-service or restaurants the staff provided nice service. SPG recognition was good for the Aloft category; got the suite with larger area and coffee-machine, breakfast and several complimentary vouchers for beverages. The Operations Director followed-up with an e-mail re the stay arrangement after I checked-in; so reassuring.
EXCELLENT 12th floor facilities at night, with nice view. And do not miss the pool area, day or night.
Trendy and cool surroundings, pleasing to the eye and the other senses. Coupled with non-intrusive, efficient service. Whether for business or leisure, I'd return here given the chance.
March 22, 2013
Rated 3 out of 5 by JessCMY Experience in Aloft
A very modern and relaxing hotel with good facilities. Since the location is not in the city centre, it is very quiet and it is much nearer to the Sheikh Zayed Grand Mosque and Yas Island. Though I have encountered a few minor glitches during my short stay, I will definitely stay here again in future.
August 14, 2013