Rated 5 out of 5 by KMAC11 Great Hotel, Great Staff
Everything about this hotel is great, the staff are so attentive and the hotel is vibrant and exciting! Can't recommended it enough!
The Hotel is really interesting and the rooms are great size and stylish, nice gym, beautiful pool and staff who go the extra mile! one of the best I've stayed in globally! well worth the money!
The Duty manager R was one of the most attentive people I've ever met, a she is real credit to the SPG group.
Thanks R, I really appreciated the extra effort.
July 20, 2014
Rated 3 out of 5 by Fredn Affordable option
I would recommend it as an affordable option with friendly staff. But the room was not clean, we found a big ball of hair on the carpet and the toilet was not clean
July 20, 2014
Rated 5 out of 5 by Marcia15 A Great Hotel To Stay In
This hotel is one of the best I have stayed in so far. I was impressed from the moment I stopped at the front of the building. The gentlemen who met me were warm and welcoming. As soon as I pulled up in the cab someone stepped forward and assisted with taking my luggage out which was just a small travel case. I was very appreciative of the gesture however.
Upon entering the checking in area my presence was immediately acknowledge and was told that I would be assisted shortly as there was another guest ahead of me. This was indeed so, as I was checked in quite quickly even though there was an error in the system. My pre-booked room was showing a different charge from what I paid for and also not showing that I had paid. The wonderful service personnel (who by the way was really pleasant which was what) prevented me from becoming irritable with the glitch with her professional conduct. She listened to my queries and got the assistance of a colleague to look at the issue.
She got the problem sorted and I was given my original price and so I was very happy. My luggage did not arrive from the airport but was expected and she was kind enough to make a note of it. My luggage eventually came and I was given a call from the front desk about its arrival. I inquired if I should come down to pick it up and was told no as t would be sent up to me. That was nice.
The room I was assigned was on the 2nd floor and I liked how spacious it was. It made me almost feel like I was in a room in my own house. Closet was large with a mirror and face basin. A large sliding mirror door led into the area with the toilet and the another door let to the large and spacious shower. By the way, the shower is awesome. I really enjoyed taking showers in this hotel.
The only two issues I had with the room was that :
1. When I first arrived in the room it was a bit musty however front desk had called up to check on me within the first 10 minutes of being in the room. I told them I loved it but the musty scent was bothering me although the place was sparkling clean. I was told that they would send someone to take care of it which was done quite quickly.
2. This second issue I did not even let bother me and I let it go unreported. Whenever I took a shower....water would seep into the area with the toilet from the shower area. I just dealt with the issue by using the floor towel to cover and it soaked the water dry rather quickly
I took the time to write this review because the staff deserve to be recognized for the wonderful job that they are doing. I changed hotel to be nearer to where I was having some meetings. Big Mistake! I should have stayed at the Loft and traveled. I am writing this review from a hotel that is just not anywhere near giving me the experience I had at the Loft. The LOFT is an A+++++ Hotel!!!
July 15, 2014
Rated 4 out of 5 by DublinTtip A good business convenient stay
Good money value and conveniently located hotel for business travellers
July 9, 2014
Rated 5 out of 5 by FRobles Excellent Room
Modern finishes makes so different to the other hotels.
July 9, 2014
Rated 3 out of 5 by Frenchman Quick stay in the UAE
Original design who has to find its own way into a highly competitive hotel market in Middle East
July 3, 2014
Rated 5 out of 5 by RafKam Like a Mini-Resort
This was my first experience with the Aloft brand, and since then I have returned again. The location is convenient for the exhibition centre, but if you have a car (parking is free) you are within easy reach of many of Abu Dhabi's main spots as well as within easy reach of the airport.
The rooms are large and very well equipped. Loved the complimentary magazines in the room, especially free copy of Time Out. Coffee and Tea facilities. Platinums get an upgrade to a large corner room, complimentary breakfast and 2 free drinks vouchers per day to make up for the fact that there is no club lounge! There was also a personal note from the manager, which is always a nice gesture.
Service is friendly and I have had the ocasion to sample most of the facilities, and they are top-notch.
The pool is just beautiful, and a very relaxing place. The pool bar does pretty decent food and drinks too. There are often events at the pool in the evenings, some of which guests are invited to attend. The main restaurant has a very comprehensive breakfast buffet, which in our case was complimentary, but otherwise is great value. They also have a buffet lunch and dinner options, all of which are good value too. Some a la carte options throughout the day.
There are two rooftop bars. One is more of a club area which is popular with locals but never seems to attain critical mass, and the other is a beautiful outdoor rooftop bar, which has great views.
Other facilities include a well equipped (but small) gym room, a lobby bar, and a takeaway Re:fuel bar. There are some pool tables and even a scalectrix in the lobby reinforcing that this is a young brand where affordability doesn't necessarily mean poor service or surroundings.
Very happy with the experience and will look forward to staying again.
April 24, 2012
Rated 5 out of 5 by cipoza3 Absolutely fantastic stay!
Everyone is so casual it feels you come home the moment you walk in. From the front desk that probably beat a World Guinness Record by checking me in a heartbeat to the room service who were very polite and deliver great service. When you have a late party though, more consistent food would be better than the ready sandwiches. I got really hungry and I wanted at least a club sandwich…
Overall I loved the stay and I will most definitely come back for more hospitality excellence!
Thank you Aloft team!
June 23, 2014