Rated 2 out of 5 by Jot2 Not Impressed
Our family of four was not impressed with the room. The beds were uncomfortable, the room layout was awkward and there was no place to sit other than the bed. The couch was located directly underneath the tv which left no room to sit up straight. For the price, we have stayed at other hotels in the area for considerably less and have been much more satisfied. The staff was very friendly and professional.
November 30, 2014
Rated 5 out of 5 by teetotalertuan My favorite local bar: WXYZ
For the frequent business traveler, there is no better place to unwind after a long day than at the WXYZ bar. It's not just because of the convenient location, the live music on Tuesdays, or the other random business travelers - some of whom can be quite entertaining after a few cocktails - but it is because of the bar staff. Michelle and Dan are the reason this is my new local bar, and has been for the past several months. 2100 miles is a small distance to travel to hang out at my new favorite place with my new favorite bartenders. Keep up the good job!
November 10, 2014
Rated 5 out of 5 by Wags3 One persons opinion 33445566
This was a great place they made my pet feel so welcome. This is so polar opposite from the ALoft we stayed in after this visit in North Charleston.
We felt like we were given the crap rooms, the first one was ice cold with a briken bathrrom door not functional and looked as if some one had peeled the wood off of it - then they moved us to another room with no toilet paper holder, toilet ran all night and room next door patied til 2 even after I waitied until 12 to complain. No compenstation definitely not staying there again. Consistency in hotels is important! Ballantyne was great!!!!!
November 7, 2014
Rated 5 out of 5 by Dentodd Wonderful experience
Very attentive staff + great contemporary look + desired features like pool, pool table, gym = a well thought out enjoyable place to shack up
October 31, 2014
Rated 5 out of 5 by VintageJourneys Hotel allows me to relax or work as desired
Great live entertainment in lounge to allow me a break from work, but also a comfortable and efficient work space in my room when I needed to get work things done. Many restaurants a short walk away.
October 25, 2014
Rated 5 out of 5 by JKG001 Very nice property; fantastic staff
Very nice property and comfortable rooms. I have been staying at SPG properties for nearly two decades, and found this hotel's front desk staff to be one of the best in terms of service - they were happy to go out of their way to make my stay super comfortable and convenient.
October 24, 2014
Rated 5 out of 5 by Clvreece 2 week stay om business
Great hotel that made my two week son business as comfortable as possible.
October 20, 2014
Rated 5 out of 5 by janerm Cool hotel
Aloft lives up to its reputation as a hotel that is big on style, a style I like!
October 19, 2014
Rated 5 out of 5 by DonSC54 Juat a pleasent place
This was our second stay. We were met by friendly and helpful staff who made our check in easy and quick. We had a clean and comfortable room, very quiet. The lounge was comfortable and the bartender was very personable.
We will be back
October 13, 2014
Rated 5 out of 5 by Smitty105 Hotel Excellence
the staff was great and the room was excellent. The entire facilty was a great experience.
October 10, 2014
Rated 5 out of 5 by Brad109 This hotel is unique
The hotel was very unique with it's modern style. The staff is very friendly and excellent at their job of mkaing you feel welcome! I would defnitely refer this to a friend as a good place to stay.
October 8, 2014
Rated 5 out of 5 by SPorter Ballantyne Aloft
This is a great location for access to everything in south Charlotte. Lots of food and entertainment near the hotel and easy to get to SouthPark and other areas.
October 6, 2014
Rated 5 out of 5 by harleyjan99 had a good 2 day stay
I have status with a different hotel chain. Wasn't happy all rooms were booked and I had to stay at the Aloft BUT I have to say I was really pleasantly surprised at how nice it was. The staff was great - very gracious and helpful - the room was nice. Important to me it was clean, had good lighting and enough electrical outlets to charge my devices. The bed was comfortable. The TV had a large screen so easy to watch.
September 26, 2014
Rated 5 out of 5 by Sunfun2014 Great Customer Service
This hotel is wonderful and offers the best customer service possble! :)
September 22, 2014
Rated 5 out of 5 by BRNC Bicycle rider
Ballantyne area is a good place to go for a bike ride. There are dedicated bike lanes and wide boulevards in other places.
September 15, 2014
Rated 5 out of 5 by KT1072 Great Staff
Everyone on the staff was extremely helpful, professional and polite. Very comfortable stay for me.
September 10, 2014
Rated 5 out of 5 by LGEG Great place to stay
We had a wonderful stay at the aLoft. The rooms were very nice & comfortable. The staff was very friendly & helpful. Thanks for the great service.
September 8, 2014
Rated 5 out of 5 by Barb392 Great hotel!
We travel with a dog and this hotel is so accommodating. Lovely grounds, good rooms and service at a reasonable cost. We love Aloft hotels!
September 8, 2014
Rated 4 out of 5 by Jules54 Excellent hotel
This hotel was very clean and comfortable. Staff was very friendly.
August 25, 2014
Rated 5 out of 5 by bluehat Hugh Should Be An English Butler!
This guy is service extraordinaire.....you can always count on him.
Been staying here since it opened, great people.
August 21, 2014
Rated 5 out of 5 by joanke First stay with Aloft
I recently had my first stay with Aloft in Charlotte, NC. This is an amazing hotel! The staff address you by name, even if you are just walking past the desk. The bar area is comfortable and the food is great - also has very conveninet hours! The hotel van will shuttle you everywhere within 2 miles. The bed was very comfortable and the room clean. Loved the fact that the desk was at a window so you could look out to a great view. Great experience. I would definitely return!
August 18, 2014
Rated 4 out of 5 by Kari1 Great stay in Chatlotte
The service at the hotel was great, as was the decor and amenities. The only thing I did not like was that you had to pick up bags of ice in the lobby (they would deliver to your room is requested) - but I did not usually need a big bag of ice and would have preferred to just take what I needed. Staff was great - especially the evening manager. I was there for an extended period of time and was always greeted after a long day by name - that was a nice touch! There is a nice lobby bar (I did not use it so cannot comment). There is also food service in the lobby that was very good and convenient. There are also lots restaurants in the area that are close by and easy to get to as well as jogging/walking paths right from the hotel. The room was nicely decorated, clean, with a walk in shower and fridge. Other than that, it was not really anything too special, so I gave room comfort 3 stars.
August 16, 2014
Rated 5 out of 5 by PATGWALKER ALOFT CHARLOTTE
ENJOYED THE EXPERIENCE AND THE STAFF.
August 12, 2014
Rated 5 out of 5 by berberichr Awesome hotel!
First time staying at Aloft and what a awesome experience. The hotel had neat features and was fun!
August 11, 2014
Rated 5 out of 5 by DLA1159 Great Vibe and location
Very good service and facilities for business and pleasure.
August 6, 2014
Rated 5 out of 5 by L106 This hotel was a compete surprise, having not stayed in one previously.
It did not look like a traditional hotel, but it had amenities galore. We had a great night's sleep and enjoyed the lobby breakfast.
August 5, 2014
Rated 5 out of 5 by DottieSC Different
The Aloft is certainly a "different" hotel experience. It is an eco-friendly hotel with great focus on customer service. My family and I consisted of three generations; and each generation found something to do at the hotel. We played pool, board games, read the paper, swam in the heated pool, and enjoyed complimentary coffee in the morning. The staff was friendly and professional; answering our questions and chatting with us about our visit. The room was clean and quiet. I would definitely stay here again.
August 4, 2014
Rated 5 out of 5 by grahamelawton Really Awesome Hotel
Alex, Amy and Tina are standout staff members at the hotel. Rooms well thought out, cleaning staff pleasant, friendly and not always in the hallways....other hotels could learn from them.
Internet connection is only bad thing at the hotel. It was horrible throughout. Business meeting was often interrupted but drop-offs (WIFI or connection). Please fix this. Do not wait.
July 30, 2014
Rated 2 out of 5 by Unhappy32 30 or younger
This place is for the young trendy folks, preferabbly singles with few clothes, like to drink and don't care what the cost. Was never told of a fee being held for "Incidentals" until I asked. Our room wasn't cleaned until 5pm on our 2nd day, and even then, we had to demand it be done so we could proceed with our evening plans.
Oh, and clean the carpets once in a while.
July 28, 2014
Rated 4 out of 5 by EAB27 Overall Great Stay
Friendly staff, nice rooms and amenities. Very comfortable stay.
July 24, 2014