Aloft Charlotte Ballantyne

  • 13139 Ballantyne Corporate Place
  • Charlotte,
  • North Carolina
  • 28277
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.5 out of 5 by 203 reviewers.
Rated 5 out of 5 by Top notch hotel but the staff really makes this stay worth your while Everything about the hotel is spot on - clean, comfy, modern, visually pleasing, etc, etc. But I really want to mention the staff. Wow - so friendly and accomodating. They take customer service to a new level. I especially want to mention Hugh from the front desk. The Aloft hotel is very lucky to have someone like him on staff. When you think of who you want to be "customer-facing" Hugh comes to mind. Thanks for a terrific stay. April 11, 2014
Rated 5 out of 5 by Great staff at this hote; Since I stay at this hotel once or twice a month, they seem to know me now. It is so welcoming to walk in and have someone say "Hey Ms Soto, welcome back!" before I even get to the desk. The team is always smiling and helpful. Always efficient and knowledgable. You have a customer for life! Thank you. April 11, 2014
Rated 5 out of 5 by A Jewel in the Charlotte Area! My girlfriend and I were looking for a place to stay that would accommodate a large dog. She was traveling from VA and I was coming up from MS.... and we stumbled upon this hotel from BringFido. It's incredibly hard to find a dog-friendly hotel that doesn't charge an extra fee on top of the standard room rate. We lucked out and found this gem in the Ballantyne area. This hotel's service and cleanliness made it remarkable. They even let us a bring our large dog! This is the one absolute seller for this hotel. It allows you to bring pets, doesn't charge you extra, and maintains room cleanliness on top of all it. You would think that since they allow pets, the rooms would not be as clean or would have a smell, but we didn't experience that at all! They even put us on a dog-friendly floor, making it easier for us to take our German Shepard out when needed. In addition, we were treated very well by the staff, and got simple small requests very quickly from the front desk (toothpaste, toothbrush). The housekeepers were very pleasant and did an excellent job with our room. The local area is nice, a great out door shopping center with all you can ask for is literally across the street. Right next to the hotel is a walkway that traverses through the Ballantyne Golf Course, which is beautiful, with rolling hills, ponds, and wonderful trees/grass. Everything is maintained really well, so evening walks/jogs are scenic, to say the least. I don't think I'll ever stay at a different hotel in Charlotte, if I have to travel there again. It's perfectly accommodating and definitely surpasses the expectations of the rate you pay. Highly recommend! March 31, 2014
Rated 5 out of 5 by Comfortable and Chic Hotel Stayed at hotel for a friend's wedding. Rooms were clean and comfortable. Love the W Hotel chain's use of Bliss bath products. Staff was very helpful and friendly. However, would not use car service recommended by hotel for transportation to the airport. It was very pricey, and the driver increased his price by $5 after I repeated the amount back to him. Could have taken a cab for $50 or less to the airport and saved some money. March 31, 2014
Rated 5 out of 5 by One of the best business traveler hotels Business travel can stink ... staying at Aloft makes it almost fun. March 28, 2014
Rated 4 out of 5 by Great Customer Service I stayed here during the week of the snow storm and the staff was very helpful and accomodating considering the situation. Facilities wise, it is a typical Aloft. March 4, 2014
Rated 3 out of 5 by Doggie disappointment This is the first time we took our dog with us on vacation and the website said there were special items for the dog when we got there. We spent the extra points to stay there for that reason but We had no special things for the dog as promised and this was disappointing. March 2, 2014
Rated 5 out of 5 by Fun and Relaxing Hotel My husband and I really enjoyed our stay at the Charlotte, NC Aloft Hotel. The decor was modern and fun and the atmosphere was very relaxed. We loved our room and the bed was incredibly comfortable. The Wxyz Lounge was just like a night on the town, but without having to drive...FUN! The late 12:00 checkout was so nice too. We were able to sleep in and take our time packing...no rush! We will definitely stay at Aloft again and maybe bring our pup to take advantage of the cool "Arf" program (dog bed, toys, treats). February 24, 2014
Rated 5 out of 5 by Consistent Excellence As I would like to note the favorable atmosphere of the Aloft Ballantyne, the true recognition should notably go to the staff. I have been staying, almost weekly, at this location for 9+ months. Not once has the staff failed to provide top notch service with professionalism, class and genuine enthusiasm. The true "cake topper" was during a recent winter stay, I came down with a stomach virus and was literally shut in for nearly 36 hours. The staff voluntarily sent soup, crackers and GInger Ale to my room. Each and every employee should be commended for their consistent dedication to making each stay better than the last! February 21, 2014
Rated 5 out of 5 by All you could ask for Hotel was clean and modern without being posh, staff was incredibly kind, dining area was well-kept and reasonably priced, rooms were very spacious, clean, and "homey". Great shower. Great experience overall. February 21, 2014
Rated 5 out of 5 by Hotel staff was awesome! I would give this hotel top rate. Stay was great! Staff was excellent. February 8, 2014
Rated 5 out of 5 by Hotel like no other !!! After staying in this Aloft, when traveling we alsoway look for an Aloft to stay in. They have everything you need, super clean, and the staff is unbelieveable. They do so many extras. The shuttle takes you where you need to go. I called the hotel to ask a question and they didn't answer, the got my number on caller ID and called me back. Who does that..... wow... so nice. I overslept through my wake up call and they came knocking on my door. They always go an extra step further than most hotels. They are also very reasonably priced. I love this hotel chain. January 30, 2014
Rated 5 out of 5 by Great place to stay Extremely friendly and helpful staff. Great no frills place to stay. Great location and easy to park. January 22, 2014
Rated 5 out of 5 by Aloft stay with pet The staff met all our needs with a smile. There was always a quick response to our requests. Location at the end of the first floor hall, and exit, was a perfect placement. January 17, 2014
Rated 5 out of 5 by Great Service The entire staff were very helpful, attentive, willing to go the extra mile. I got the impression that they were all happy to serve, especially Carla and Shanda (not sure about the spelling) January 16, 2014
Rated 4 out of 5 by Very courteous staff The room itself and the facilities were fine, and all I could have expected for the price. But the staff greatly exceeded expectations. My wife, unfortunately, had to be hospitialized during our stay. The staff asked about her progress daily, sent us a personal note, and later sent a plant with another note.We greatly appreciiated the extra courtesy.. January 9, 2014
Rated 4 out of 5 by Why Why did you go to the expense of significant features and: 1) not finish the room ceiling? 2) Have a place to hang up clothes in a parallel fashion vs, perpendicular.? 3) Why not have a closet in the bedroom in in front of the shower glass? 4) The bathroom vanity does not butt up to the toilet wall....things fall through the crack. 5) The sink in the bathroom is very decorative but ...there is no over flow protection...when the stopper was depressed it wood not seal. 6) We had two rooms for four people.....all thought the beds were too firm. 7) No rack to place luggage and access contents. 8) Eating at a picnic table? Come on ! January 6, 2014
Rated 5 out of 5 by Great Experience We loved it! The front desk staff was able to extend our checkout time to accommodate my daughter's game schedule. Very helpful considering how badly she needed a hot shower after playing lacrosse in the freezing rain. Everything about the hotel was great! January 6, 2014
Rated 5 out of 5 by GREAT STAY We had a wonderful four night stay at Aloft Ballantyne. Kudos to Joelle, Karla & Alfredo. The lobby is warm & inviting. I loved having a fireplace. We had bought our beagle with us & he received a bed/treats and bowl at check in. I would love to see complimentary coffee all day. Bath mats would be great for the tiled floor in bath area. Very nice having a w/d on the 5th floor. Could use a rolling laundry cart, though. The BLISS products made my day. THANK YOU. WE WILL BE BACK. January 4, 2014
Rated 4 out of 5 by Loved the lobby Our family stayed for 2 nights and we really enjoyed this hotel. The lobby was one of the best I've ever seen with pool table, games, great tv, books,a bar, snacks, etc. I've never seen so many people utilize a hotel lobby like this one was being used. It had a really cool vibe. The kids loved the pool area and the seating and music in the pool area were relaxing for my husband and me. The room was plenty big enough for the four of us and provided plenty of hook ups for all of our electronic equipment. There was one negative thing to mention and I'm sure that it would have been addressed had I mentioned it to the staff. There was a stain on the carpet by the door to our room and since it is a pet friendly motel, I had ideas of what it was, even though we were supposedly on a "non-pet" floor. Other than that, we had a wonderful stay. Would highly recommend this facility. December 30, 2013
Rated 2 out of 5 by Bed was hard and lumpy Expected a lot more from Starwood. Room was very small, bed was hard and lumpy, not many amenities as compared with other hotels I've stayed in (even at lower cost). Very unimpressed. December 26, 2013
Rated 3 out of 5 by Hotel too Edgy for My Tastes This hotel is very contemporary, concrete and metal decor. No restaurant for breakfast but made to order eggs available to go or to dine at a communal table that only holds about 8 people. Room is also very contemporary--flat low beds which are not my style. Staff was friendly however, I will not be returning. December 13, 2013
Rated 5 out of 5 by Great Staff From the moment we checked in Hugh was great. We were going next door for Christmas party and couldn't check in early but Alex called and got us in immediately. My husband didn't have to wait around the lobby while I went shopping and he could watch the game in the comfort of our room. Alex was awesome! I would definitely stay here again. The rooms were clean, quiet and efficiently designed. A nice change. December 9, 2013
Rated 5 out of 5 by Great staff A wonderful hotel in every way!! December 6, 2013
Rated 5 out of 5 by Personnel Alex was the best! She did everything possible to make sure my family had everything we needed to enjoy our stay. November 26, 2013
Rated 5 out of 5 by Great stay ! I had never stayed at an Aloft location until this past weekend when I found myself in Charlotte visiting friends and family. I ran across the hotel while searching for hotels in the Ballantyne area. I was quite impressed by the hotel. Probably one of the coolest I have stayed at. At least in this price range. It certainly was quite a surprise. And I was also impressed that they are pet friendly. The hotel was super clean and had kind of young hip vibe. The staff was all very courteous and helpful. I wish there were more locations as I will be looking for them on my next trip. November 25, 2013
Rated 5 out of 5 by AWESOME STAY The hotel and rooms were VERY CLEAN. The location of the hotel was GREAT because it was surrounded by lots of stores and restaurants within a 2 mile redius and downtown Charlotte was only a 15 minute drive. The best part about this hotel is that they allow dogs (had 2 dogs with me) with no fees or restrictions, which was AWESOME for me and my family!!! If I am ever in Charlotte again, I will difinitely stay agian at the Aloft!!!! November 13, 2013
Rated 4 out of 5 by Fantastic Staff The staff is what will make me return to this property. GM very visible and all staff members excellent service providers. November 10, 2013
Rated 5 out of 5 by Staff is Excellent The staff was very welcoming and accommodating to my requests. One morning the coffee in the lobby was brewed a little weak and when I commented this to the staff at the front desk they gave me an espresso on the house. The next morning when I tried the coffee it tasted great. November 1, 2013
Rated 5 out of 5 by Great hotel with great amenities I stayed at the Aloft while on business and was very pleasantly surprised by my stay. The hotel condition was excellent and the staff was exceptionally friendly. The location is very convenient with easy access to the highway and local business and shopping. I would absolutely stay at the hotel again and recommend it. October 31, 2013
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