Rated 5 out of 5 by RyanB Great Stay For Business Travel
This was my first trip to Charlotte and first stay at an Aloft. I was very pleased by the staff and quality of furnishings. Special thanks to Michael at the bar for coordinating a bottle of wine that my wife wanted to surprise me with during the trip. The only feedback that I would say needs attention is with regards to the workout machine as it was not in working order during my visit. I plan on staying here again in my future visits regardless of this detail.
April 25, 2012
Rated 3 out of 5 by GJ55 Unlike other Alofts, pets DO NOT stay free.
I love Aloft. I like the hip vibe, the exercise area, the plunge pool, the bar/lobby. I also love their cutting edge pet policy. That is, I love OTHER Alofts' pet policies.
This Aloft, unlike others I have stayed in, charge a $100.00 fee for dogs over 40 lbs. This is not mentioned on the website, I had to call the hotel directly to find out.
So stay here for pet-free travel, there are less pet-pricey places to stay if you're traveling with your furry friend.
December 24, 2011
Rated 5 out of 5 by Clvreece 2 week stay om business
Great hotel that made my two week son business as comfortable as possible.
October 20, 2014
Rated 5 out of 5 by janerm Cool hotel
Aloft lives up to its reputation as a hotel that is big on style, a style I like!
October 19, 2014
Rated 5 out of 5 by Otsego75 Wonderful stay
Our band stayed during a 10 day period at the Aloft Ballantyne. The staff was so responsive. We had to have a refrigerator replaced and it was taken care of immediately and efficiently. We so enjoyed the delicious made-to-order breakfasts. We also enjoyed access to top-notch food and coffee. The bartender was also skilled and created delicious and refreshing beverages for us. I would say the staff was the most accommodating of all hotel experiences.
April 21, 2014
Rated 4 out of 5 by Kari1 Great stay in Chatlotte
The service at the hotel was great, as was the decor and amenities. The only thing I did not like was that you had to pick up bags of ice in the lobby (they would deliver to your room is requested) - but I did not usually need a big bag of ice and would have preferred to just take what I needed. Staff was great - especially the evening manager. I was there for an extended period of time and was always greeted after a long day by name - that was a nice touch! There is a nice lobby bar (I did not use it so cannot comment). There is also food service in the lobby that was very good and convenient. There are also lots restaurants in the area that are close by and easy to get to as well as jogging/walking paths right from the hotel. The room was nicely decorated, clean, with a walk in shower and fridge. Other than that, it was not really anything too special, so I gave room comfort 3 stars.
August 16, 2014
Rated 5 out of 5 by Brad109 This hotel is unique
The hotel was very unique with it's modern style. The staff is very friendly and excellent at their job of mkaing you feel welcome! I would defnitely refer this to a friend as a good place to stay.
October 8, 2014
Rated 5 out of 5 by MSC1964 Super Staff!
We stayed a week at this location and could not be more pleased. The hotel was clean, quiet and well appointed. The staff was wonderful. Everyone we had contact with was friendly and attentive to our needs. Amy at the front desk took exceptionally good care of us. Seeing her smiling face and the fact that she remembered our names made coming back to the hotel at the end of the day an even more positive experience.
July 6, 2014
Rated 5 out of 5 by 3HNDRD Top notch hotel but the staff really makes this stay worth your while
Everything about the hotel is spot on - clean, comfy, modern, visually pleasing, etc, etc. But I really want to mention the staff. Wow - so friendly and accomodating. They take customer service to a new level. I especially want to mention Hugh from the front desk. The Aloft hotel is very lucky to have someone like him on staff. When you think of who you want to be "customer-facing" Hugh comes to mind. Thanks for a terrific stay.
April 11, 2014
Rated 5 out of 5 by NYRI Comfortable and Chic Hotel
Stayed at hotel for a friend's wedding. Rooms were clean and comfortable. Love the W Hotel chain's use of Bliss bath products. Staff was very helpful and friendly. However, would not use car service recommended by hotel for transportation to the airport. It was very pricey, and the driver increased his price by $5 after I repeated the amount back to him. Could have taken a cab for $50 or less to the airport and saved some money.
March 31, 2014
Rated 5 out of 5 by CHIEFQ AWESOME STAY
The hotel and rooms were VERY CLEAN. The location of the hotel was GREAT because it was surrounded by lots of stores and restaurants within a 2 mile redius and downtown Charlotte was only a 15 minute drive. The best part about this hotel is that they allow dogs (had 2 dogs with me) with no fees or restrictions, which was AWESOME for me and my family!!! If I am ever in Charlotte again, I will difinitely stay agian at the Aloft!!!!
November 13, 2013
Rated 2 out of 5 by Devin Bed and Linens are awful
I stay exclusively at Starwood properties but I am close to foregoing Aloft. The futonesque bed was OK at first, but it's time to grow up to adult now and upgrade to a real bed with boxspring. I can barely walk in the morning after a very fitful sleep. At this particular property (Ballantyne)in Charlotte, the comforter was cheap and has clumps in the quilt. So disappointed in the lack of caring for comfort that Aloft has become.
May 4, 2013
Rated 5 out of 5 by SPorter Ballantyne Aloft
This is a great location for access to everything in south Charlotte. Lots of food and entertainment near the hotel and easy to get to SouthPark and other areas.
October 6, 2014
Rated 5 out of 5 by Smitty105 Hotel Excellence
the staff was great and the room was excellent. The entire facilty was a great experience.
October 10, 2014
Rated 4 out of 5 by Four4ofUs Loved the lobby
Our family stayed for 2 nights and we really enjoyed this hotel. The lobby was one of the best I've ever seen with pool table, games, great tv, books,a bar, snacks, etc. I've never seen so many people utilize a hotel lobby like this one was being used. It had a really cool vibe. The kids loved the pool area and the seating and music in the pool area were relaxing for my husband and me. The room was plenty big enough for the four of us and provided plenty of hook ups for all of our electronic equipment. There was one negative thing to mention and I'm sure that it would have been addressed had I mentioned it to the staff. There was a stain on the carpet by the door to our room and since it is a pet friendly motel, I had ideas of what it was, even though we were supposedly on a "non-pet" floor. Other than that, we had a wonderful stay. Would highly recommend this facility.
December 30, 2013
Rated 5 out of 5 by ckhm1st Stay #2 - Quality Still Excellent!
This was our second time staying at Aloft Ballantyne. Good to see that some things can still be relied upon for consistency. Quality, cleanliness, staff knowledge/ friendliness/ service - all excellent. Again, Aloft readily accommodated the adjoining rooms request which made our multi-room stay even more convenient and enjoyable.
Keep up the high standards of quality and we'll see you in May 2012.
Keith & Clarice
December 31, 2011
Rated 5 out of 5 by grahamelawton Really Awesome Hotel
Alex, Amy and Tina are standout staff members at the hotel. Rooms well thought out, cleaning staff pleasant, friendly and not always in the hallways....other hotels could learn from them.
Internet connection is only bad thing at the hotel. It was horrible throughout. Business meeting was often interrupted but drop-offs (WIFI or connection). Please fix this. Do not wait.
July 30, 2014
Rated 5 out of 5 by PatGrif Great Staff
From the moment we checked in Hugh was great. We were going next door for Christmas party and couldn't check in early but Alex called and got us in immediately. My husband didn't have to wait around the lobby while I went shopping and he could watch the game in the comfort of our room. Alex was awesome! I would definitely stay here again. The rooms were clean, quiet and efficiently designed. A nice change.
December 9, 2013
Rated 2 out of 5 by Unhappy32 30 or younger
This place is for the young trendy folks, preferabbly singles with few clothes, like to drink and don't care what the cost. Was never told of a fee being held for "Incidentals" until I asked. Our room wasn't cleaned until 5pm on our 2nd day, and even then, we had to demand it be done so we could proceed with our evening plans.
Oh, and clean the carpets once in a while.
July 28, 2014
Rated 5 out of 5 by Grand Grand
The Aloft Hotel was easy to find. It was very clean. We enjoyed using the facilities that was provided (pool, fitness center and playing pool). I was very please that the Aloft Hotel had a computer for the guests to use for printing our boarding pass. This was the first Hotel that I have stayed that provided a computer for their guest use at no charge. Thank you! The staff was very friendly and helpful.
October 11, 2012
Rated 5 out of 5 by mizskippy Loved this hotel
Stayed here Fri. and Sat. with our dog and our twin grandchildren. The staff could not have been more accommodating!! Praise to Mina and his staff for being so welcoming to the dog and children, too. Transportation for my husband to his meeting Sat. was an added bonus!! Directions to local shops and restaurants were excellent. We would stay at Aloft again in any city!
May 7, 2012
Rated 4 out of 5 by Urbanprofessional Great place, new clean and modern
Hotel was great. Ne, clean, modern. Pool could have been a bit bigger and stayed upen later. Having traveled excessively in my employment, I've seen a lot of hotels. But for the price of 109/ night not too bad. I plan on staying in this hotel chain again when possabile. The hotel is rather green and environmentally friendly. Great place for young urban professionals.
July 4, 2012
Rated 5 out of 5 by Pepe45 This hotel is AWESOME
This was the first time I have stayed at the Aloft Ballantyne and I must say it was great. This hotel truly exceeded my expectations. The staff was very welcoming & accommodating, the decor was vibrant and cheery the overall experience was Awesome!. I wish every hotel was as great as this location... I wished the bar would have stayed open a little later :0)
September 19, 2012
Rated 4 out of 5 by Stephen1976 Very courteous staff
The room itself and the facilities were fine, and all I could have expected for the price. But the staff greatly exceeded expectations. My wife, unfortunately, had to be hospitialized during our stay. The staff asked about her progress daily, sent us a personal note, and later sent a plant with another note.We greatly appreciiated the extra courtesy..
January 9, 2014
Rated 5 out of 5 by Sunfun2014 Great Customer Service
This hotel is wonderful and offers the best customer service possble! :)
September 22, 2014
Rated 5 out of 5 by BRNC Bicycle rider
Ballantyne area is a good place to go for a bike ride. There are dedicated bike lanes and wide boulevards in other places.
September 15, 2014
Rated 5 out of 5 by Cocomo27 The best ever!
Aloft Charlotte Ballantyne is by far the best hotel experience I've ever had. Every aspect of my stay was relaxing and enjoyable. The staff was friendly, courteous and seemed to thoroughly enjoy being at work. I must mention Hugh! He was helpful, accomodating and extremely respectful. His warmth and charm set the tone for a great stay.
March 5, 2012
Rated 5 out of 5 by LGEG Great place to stay
We had a wonderful stay at the aLoft. The rooms were very nice & comfortable. The staff was very friendly & helpful. Thanks for the great service.
September 8, 2014
Rated 4 out of 5 by Senior66 Fun place to stay !!!
Seems people are happy with their stay.A few things we did not like, luggage carts,breakfast, if you are in bed by air conditioner you get a lot of air blowing on you ! Other than that , we enjoyed our stay and will be back !! We finally figured out how to get ice, walked all over the place ,it is kept in refridge on main floor .
August 3, 2012
Rated 5 out of 5 by Barb392 Great hotel!
We travel with a dog and this hotel is so accommodating. Lovely grounds, good rooms and service at a reasonable cost. We love Aloft hotels!
September 8, 2014