Rated 5 out of 5 by thewrightstuff Pleasant Stay
There are no complaints. This was a nice hotel. It was very different but I liked it and the employees made it an easy comfortable stay for me with a nice bed and bathroom.
November 20, 2011
Rated 4 out of 5 by October18 Loved this hote experience.....modern, European style
Enjoyed our stay with the exception of the view from the room...overlooked the roof of the entrance! Front desk and bar staff helpful and friendly.
October 27, 2013
Rated 5 out of 5 by Brian41 Fantastic hotel
This was my first stay at hotel and I loved everything about it down to the unique design of the lobby w/ pool table. I will definitely stay here again when I am in town.
December 17, 2012
Rated 5 out of 5 by woodyandbuzz Personnel
Alex was the best! She did everything possible to make sure my family had everything we needed to enjoy our stay.
November 26, 2013
Rated 4 out of 5 by Ferty06 Fantastic Staff
The staff is what will make me return to this property. GM very visible and all staff members excellent service providers.
November 10, 2013
Rated 5 out of 5 Great Pet Friendly Hotel
Best value in the area. Close to everything. Staff was very friendly and helpful, rooms were just what we expected and truly pet FRIENDLY. We will be back!
August 1, 2012
Rated 3 out of 5 by Senior66 A few concerns !!!
After traveling 12 hours on the road , we got to our room and we kept hearing a dog bark . The last thing we needed after a long day ! I called front desk and people were moved . I question letting dogs stay ,I looked at the carpeting a little different , felt a bit unfortable after knowing dogs can stay . The coffee in the rooms is the worst we have ever tasted in any hotel . Downstairs coffee is delish ! On week-ends coffee should start at 6 am as people are still flying or driving that early on week-ends .Breakfast offered way over priced for what you get compared to all the other hotels that offer free of low priced breakfast .Love the room size . The very heavy down comforter seems way to heavy for the south . If you sleep in front of air conditioner ,be prepared for air blasts, we had to put a chair in front of the unit to cut down on the blasts .These are a few things that bothered us but overall we really like the hotel and would recommend it .But there is room for improvement ! And finally , there needs to be signs posted on each floor where ice is , downstairs in food area , people walk the hall wondering where it is .
October 10, 2012
Rated 4 out of 5 by BusinessTraveler Great Staff
I was a regular guest of the Aloft Ballantyne for business travel. The staff at the front desk provided excellent service and were very attentive.
June 3, 2013
Rated 5 out of 5 by RickD Staff exceeded my expectations
Nice hotel, but it was the staff - friendly and competent that made my stay so enjoyable. They went out of their way to be helpful and pleasant.
November 30, 2012
Rated 5 out of 5 by RCMI Hotel is 99.44% pure Ivory!
First time Aloft stay. Efficiency of hotel is super and staff made the stay perfect. Ranks high on our list of preferred types and locations.
December 27, 2012
Rated 5 out of 5 by Carolanne This hotel had wonderful features
I stayed at the Aloft after a NBA game..I was very pleased with the service,amenities and the atmosphere. Look forward to visiting again.
December 29, 2012
Rated 5 out of 5 by Bridgenut Very convenient for my activities
The only shortcoming I found was the lack of a restaurant but once I became more familiar with the Refuel, that was not longer an issue.
May 20, 2013
Rated 5 out of 5 by TimAndAlice Excellent place to stay!
Staff was very helpful and friendly. The W xyz bar was great! The hotel was very clean and food was good. Thoroughly enjoyed our stay!
June 17, 2013
Rated 4 out of 5 by icedog some good some bad
room clean and well appointed...
However I no cell phone coverage in the room and the CONSTANT noise from the elevators was maddening
April 11, 2013
Rated 5 out of 5 by CMF87 AMAZING!
This is unlike any hotel I've ever been to. The staff is kind, the environment is gorgeous and the pool is perfection!
June 26, 2013
Rated 5 out of 5 by LaurenJaye28 Great staff
A wonderful hotel in every way!!
December 6, 2013
Rated 5 out of 5 by BigTony Better paper products
The tissue and toilet paper could be of better quality. Otherwise, my stay was excellent!
October 7, 2013
Rated 5 out of 5 by citydweller Great Experience!
Very clean. extremely attentive and helpful staff. Overall a very comfortable and enjoyable experience!!
June 1, 2012
Rated 4 out of 5 by Hugito41 My Charlotte expirience
Manager was very professional.
Food service was excellent.
The shower facilities are impressive.
May 28, 2013
Rated 5 out of 5 by tommy Super nice "Talent" (staff)
Friendly, helpful staff and nice comfortable clean rooms! Great place to stay (and affordable too)
March 25, 2013
Rated 5 out of 5 by Renchef Excellent as usual
We very much enjoyed our stay. We were greeted immediately and with sincerity. Love your hotel!
January 14, 2013
Rated 5 out of 5 by dfc11 The staff is GREAT
The staff is always pleasant and professional. They remember my name and are very helpful.
July 25, 2012
Rated 4 out of 5 by Jonele75 Extended weekend
Great experience. I would definitely recommend friends and family to stat at this hotel.
May 7, 2013
Rated 4 out of 5 by Pollywogger Doggie Friendly
Comfortable and clean .... Nice room layout.
Functional but not overly fancy
June 14, 2013
Rated 5 out of 5 by fj2307 I love Aloft
From booking to check out and everything in between the staff was top notch.
November 21, 2011
Rated 4 out of 5 by holydad holiday haven
convenient, enjoyable location to visit family for T'giving--friendly staff
November 27, 2012
Rated 5 out of 5 by JADDuke05 After a long day...
my check in was fast and easy thanks to Hugh. I really appreciated it!
June 28, 2013
Rated 5 out of 5 by Hokievt Great Staff
Outstanding staff, Always happy and eager to help. great location.
January 2, 2013
Rated 5 out of 5 by Steve4351 A nice place to stay
Hotel is very inviting and rooms were basic but very comfortable.
December 29, 2012
Rated 5 out of 5 by Guv11 Impressed
I like the hotel decor, the staff service and location
December 25, 2012