Rated 4.5 out of 5 by 178
Rated 5 out of 5 by BRNC Bicycle rider
Ballantyne area is a good place to go for a bike ride. There are dedicated bike lanes and wide boulevards in other places.
September 15, 2014
Rated 5 out of 5 by KT1072 Great Staff
Everyone on the staff was extremely helpful, professional and polite. Very comfortable stay for me.
September 10, 2014
Rated 5 out of 5 by LGEG Great place to stay
We had a wonderful stay at the aLoft. The rooms were very nice & comfortable. The staff was very friendly & helpful. Thanks for the great service.
September 8, 2014
Rated 5 out of 5 by Barb392 Great hotel!
We travel with a dog and this hotel is so accommodating. Lovely grounds, good rooms and service at a reasonable cost. We love Aloft hotels!
September 8, 2014
Rated 4 out of 5 by Jules54 Excellent hotel
This hotel was very clean and comfortable. Staff was very friendly.
August 25, 2014
Rated 2 out of 5 by Nothappyguest Hotel staff did not do want to do their job
I had a hard time with guest service at the hotel. When asked for a comb and q tips in the morning I was told that the person who delivers to the room is busy. When the shuttle driver arrives we will have him come And that can take upto 30 mins..Also you cannot get breakfast delivered to your room. You have to go down and get it. I am a platinum spg member and very shocked to see this experience at a Starwood hotel. Also I asked for water bottles to be delivered to the room and they never delivered. When I told the manager about this, he said he has some unhappy employees in the hotel. Very shocking.
April 19, 2013
Rated 5 out of 5 by joanke First stay with Aloft
I recently had my first stay with Aloft in Charlotte, NC. This is an amazing hotel! The staff address you by name, even if you are just walking past the desk. The bar area is comfortable and the food is great - also has very conveninet hours! The hotel van will shuttle you everywhere within 2 miles. The bed was very comfortable and the room clean. Loved the fact that the desk was at a window so you could look out to a great view. Great experience. I would definitely return!
August 18, 2014
Rated 5 out of 5 by bluehat Hugh Should Be An English Butler!
This guy is service extraordinaire.....you can always count on him.
Been staying here since it opened, great people.
August 21, 2014