Aloft Charlotte Ballantyne

  • 13139 Ballantyne Corporate Place
  • Charlotte,
  • Caroline du Nord
  • 28277
  • États-Unis
  • Carte

Chambres et tarifs

Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Politique relative à l’âge requis

Les enfants sont toujours les bienvenus, à condition d’être accompagnés ! Pour s'enregistrer dans notre établissement, les hôtes doivent être âgés d'au moins 21 ans. Assurez-vous d’apporter une pièce d’identité pour que nous puissions vérifier votre âge.

Rated 4.5 out of 5 by 197 reviewers.
Rated 5 out of 5 by Stellar all-around As soon as I arrived, the associate at the front desk was attentive and listened as I explained my schedule predicament. They extended my late checkout given the situation and were very generous. This place is an absolute gem for anyone traveling with their dog as well. January 1, 2015
Rated 5 out of 5 by Warm Welcome Beyond Expectations As usual, Starwood impresses. Hotel was absolutely beautiful, rooms felt as if you were the first guest to ever occupy the room. Loved the morning cafe where the Chef cooked your breakfast to order. However, the most pleasant surprise is the welcome we recieved during checkin from the Front Desk Attendant, Hugh. He was genuinley happy to see and assist us. He gave us wonderful recommendations for dinner, and actually asked us on our return how it was. Quite often, great hotels overlook the importance of an exceptional and personable individual at the front desk. Not here...we were well taken care of and that requires a special talent. Thanks Starwood! August 23, 2013
Rated 2 out of 5 by Hotel staff did not do want to do their job I had a hard time with guest service at the hotel. When asked for a comb and q tips in the morning I was told that the person who delivers to the room is busy. When the shuttle driver arrives we will have him come And that can take upto 30 mins..Also you cannot get breakfast delivered to your room. You have to go down and get it. I am a platinum spg member and very shocked to see this experience at a Starwood hotel. Also I asked for water bottles to be delivered to the room and they never delivered. When I told the manager about this, he said he has some unhappy employees in the hotel. Very shocking. April 19, 2013
Rated 3 out of 5 by just OK Room had a nice layout; the larger hotel was cold and industrial. Felt like everything was "nickel and dimed." For example, there was a latte machine but that cost extra. Basic breakfast items had a charge attached. Most disappointing though was the "Green Option." I chose the Green Option believing that meant my towels and sheets would not be laundered, which is perfectly fine for one night. However, my room was not made up at all - came back to an unmade bed, water glasses still out, trash not emptied. That's not "Green" - it's just NOT service. December 7, 2014
Rated 5 out of 5 by Highly recommended We had booked and paid for another hotel in Charlotte (thru Priceline), but having read the reviews, we decided to cut our losses and look elsewhere. We found Aloft and at once knew it was what we were looking for. We were not dissapointed. We had snacks and drinks at the wxyz bar and Matthew at the bar was very attentive, The room was spectacular, reminded us of a contemporary hotel chain in France, Loved the bed with duvet, the blinds and all the furniture, The shower and tuilet set up was right on target, We also commented on the un-fussy check-in, check-out desk, and fresh approach of the staff. Overall just exactly what we had hoped for. In fact, we stayed another night thr following week-end, and it was just as good, Now, pleas consider Orlando and Atlanta for Alofts too! November 21, 2011
Rated 5 out of 5 by Hotel staff is the best I've been here for over a month already and the hotel staff has made my long-term stay extremely comfortable and easy. Tina, Latoya, Alfredo, Karla, Katie, Cherelle, Hugh, Chelsea, Alex, Craig, Mike, Will, and Dennis have been extremely accommodating. It's nice to see such cheerful faces every time I am in the reception area or looking for a shuttle ride. They've all been extremely helpful in helping me get acquainted to the Ballantyne area. July 28, 2013
Rated 5 out of 5 by Helpful staff The staff at the front desk was very helpful both when we checked in (Hugh gave great restaurant suggestions/directions) and when we checked out (I do not remember her name, but she took the time to write directions for us to get back onto I-77N). We fell in love with the location of the Aloft Charlotte Ballantyne. It is in a beautiful community!! September 8, 2013
Rated 3 out of 5 by Hotel without an identity This is the first time I stayed at an Aloft. I've been to the W before and it is on point. The aloft seems like a w for business travel but it just doesn't work. There was a refrigerator under the open sink in the bedroom. the walls were thin and I'm pretty sure someone had a dog in their room which made sleeping difficult. Breakfast left a lot to be desired. They were stingy with the bliss products. On the positive, the staff members were wonderful, the rooms were clean and modern, and the lounge was nice. November 30, 2014
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